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“an extra day on your holiday!”

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Sandman Signature London Gatwick Hotel
Ranked #9 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 30 March 2014

we have stayed here three times before early flights. Its comfortable and so convenient to drive to airparks in the morning (10mins top) and get the bus to Gatwick (another 10 mins). It certainly beats keeping your fingers crossed that the M25 will be ok in the morning so you arrive on time. We had our evening meal there which was nice - pie and mash, and had an early night. Arrived at the airport in plenty of time and stress free. perfect!

  • Stayed: March 2014, travelled as a couple
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Thank pinky049
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 1 April 2014

Dear pinky049

Thank you for choosing to stay at the Sandman Signature London Gatwick again

I’m pleased you found your stay comfortable and convenient and the food nice :)

I hope to welcome you back in the future :)

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1,229 - 1,235 of 1,862 reviews

Reviewed 30 March 2014

We stayed here before flying to Egypt and it was a nice hotel. Rooms were really big and the beds were comfy. The rooms and the corridors as others have said were hot and a little stuffy! Food looked good we just had some nachos from room service and that was efficient. It was easy to find right off the roundabout and was easy to get to air parks the next day. Could not hear any noises and slept well. I would stay here again before a flight so would recommend it

  • Stayed: March 2014, travelled with friends
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Thank kimberley m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 1 April 2014

Dear kimberly m

Thank you for reviewing your stay at the Sandman Signature London Gatwick

I’m really pleased you found your overall stay pleasant, and the rooms were comfortable.

I’m glad we were easy to spot; hopefully we will get to welcome you back in the future!

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Reviewed 29 March 2014

Just one night here, before we flew off to Tenerife. VERY good deal arranged thru Holiday Extras. Clean spacious and quiet room. Excellent breakfast (cost £8 pp). Driving instructions to hotel,and thence to Airparks (off-airport park) were perfect, even I didn't get lost !
There was even an indoor swimming pool free to use, shame I didn't know that in advance.

Room Tip: Lovely sunrise viewed from our upstairs room.
See more room tips
  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank smudge88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 1 April 2014

Dear smudge88

Thank you for choosing to stay at the Sandman Signature London Gatwick,
I’m pleased you found your package value for money, and hope to welcome you back in the future!

Kind Regards

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Reviewed 26 March 2014

Stayed here, like a lot of people, for one night prior to flying from Gatwick. I agree with many comments here, the room was unbearably hot and stuffy. Air-con was very poor and noisy and windows are all sealed.
Apart from that the room was good, the bar comfortable and the food ok, but nothing special. The gym could have done with a good clean but all the equipment worked ok.
Good value for the stay and the car parking and I must say I found all the staff remarkably friendly and helpful.
It's ok, but very much a utility rather than a destination hotel.

  • Stayed: March 2014, travelled as a couple
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Thank srpjw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Mananger at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 1 April 2014

Dear srpjw

I’m disappointed to hear that you found the rooms too hot and noisy; if you needed any assistance you are more than welcome to contact our staff on the desk who will be more than happy to help you.

I’m pleased that our staff made a good impression on you :)

We are going through refurbishment at the moment; the issues you have pointed out have been passed on to maintenance and will be implementing work soon

Thank you for staying with us

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Reviewed 25 March 2014

A comfortable room if it had not been excessively hot if you didn't want to use the noisy air conditioning. Mid March the temperature at night was 26 degrees!

Breakfast was good and staff were friendly.

Despite being told to allow 45 minutes to get to the airport we had to wait so long at Airparks for the bus to fill up before leaving that door-to-door took well over an hour and there were 12 people standing before the bus set off. We have never been on a transfer bus that was so delayed or so uncomfortably crowded and as a result we would not use Airparks again. A pity as, if only the heating could be sorted, the hotel itself was good.

Room Tip: Find out which rooms have less A/C noise!
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  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank RosieBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 1 April 2014

Dear RosieBee

Thank you for using the Sandman Signature London Gatwick for your overnight stopover.

I’m pleased to hear that you found the staff friendly and the breakfast good. I’m sorry to hear the room was too warm; if you ever need a fan or other assistance please feel free to contact our 24hr desk.

Also, I’m sorry to hear that you didn’t have a good experience with Airparks; you can find their number online if you wish to make a formal complaint to them

We hope to see you soon!

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Reviewed 23 March 2014

i agree with a little bit of so many other contributors comments...it was clean...comfy bed...the room was way too hot..the room was big though...tea coffee etc...some of the bulbs had gone...it was good value...the staff were friendly enough.... the food was ok but way too pricey for what it was....parking was easy...would i go again...yes i think i probably would....just for a night before an early flight..

  • Stayed: March 2014, travelled solo
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Thank paul t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 25 March 2014

Dear paul t

Thank you for your honest review regarding your stay at the Sandman Signature London Gatwick

We take all suggestions on board and appreciate the feedback you have given us

We hope to see you soon

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Reviewed 19 March 2014

I cannot fault the value you get from staying at this hotel and the room has everything you need. The process of getting to the airparks car park was very simple and the personnel were very friendly.

BUT......

As soon as I stepped into the hotel room it was uncomfortably hot. It was not possible to sleep in such temperatures. As I didn't arrive until 9pm and had to be up at 4am I couldn't be bothered to change rooms but even with the air conditioning on full it was a very uncomfortable stay with little sleep. If this could be looked at I would award 4 stars. But if you can't sleep it defeats the main purpose of staying!

Room Tip: Check that its not like a furnace!!! Floor 3 was terrible
See more room tips
  • Stayed: March 2014, travelled on business
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Thank aspires001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SapnaRM, Guest Services Manager at Sandman Signature London Gatwick Hotel, responded to this reviewResponded 20 March 2014

Dear aspires001

Thank you for your review

I am very disappointed to hear your stay did not go so well and you found your room too hot.
We do have someone on the desk 24hrs, our staff would have been happy to help you out if you chose to contact them.

If you wish to discuss this with me further, email me on: gsm_gatwick@sandmanhotels.co.uk

Kind Regards
Sapna Mistry

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Additional Information about Sandman Signature London Gatwick Hotel

Address: Three Bridges 18 Tinsley Lane South, Crawley RH10 8XH, England (Formerly Ramada Plaza London Gatwick)
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Crawley
#9 Family Hotel in Crawley
#11 Romantic Hotel in Crawley
Price Range: £58 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandman Signature London Gatwick Hotel 4*
Number of rooms: 151
Official Description (provided by the hotel):
Each of the beautifully appointed 151 bedrooms at our hotel near Gatwick airport has air conditioning, an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed Internet access.Savour a relaxing meal in the Brassiere Restaurant, which serves contemporary modern food in stylish surroundings or take it easy in our friendly Club Bar. Alternatively hit the gym in the on-site fitness centre to shake off any jetlag. ... more   less 
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Also Known As:
Ramada Plaza London Gatwick Hotel Crawley
Ramada Hotel Crawley
Ramada Hotel Plaza Gatwick
Ramada Crawley
Crawley Ramada
Ramada Plaza Gatwick
Sandman Signature London Gatwick Hotel Crawley, West Sussex

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