This was one calamity after another. After entering the "family" room bathroom to find NO handle on the inside to leave! The hotel staff informed me via my wife on the telephone no maintenance staff work Sundays. The door was physically kicked in from the outside to free me! After moving to a second room and getting to sleep, the fire alarm in the room decided to keep going off around 10.30pm. We had an early start with a 4am checkin so ordered a early morning call for 3am. The call arrived at 2am! When asked the clerk why the wrong time had been entered into the computer he told us early morning calls were made manually! So why did we receive the call? "I wondered that myself" was the answer!
Appalling service! Disgraceful rooms!
The only people I would recommend this hotel to, is someone I was not very keen on!
Do Not use this disgraceful hotel!
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- Also Known As:
- Ramada Crawley Gatwick Hotel Crawley
- George Hotel Crawley
- Ramada Crawley Gatwick West Sussex