We booked a twin no smoking room
On arrival I was given a key to a room in the (infamous) sussex wing.
The room REEKED of smoke, and had 2 ashtrays in it! Lovely view of the bins.
I rang reception to complain and was told by the very rude staff member (The duty manager no less!) that they did not have a 'smellometer'
I do - its called a nose!
I should also point out that I had heavy luggage and the room was 2nd floor. no assistance offered.
I went down to reception and confronted the extremely rude duty manager
my room was transferred to a much better, although overheated one, in the main body of the hotel.
I allowed the duty manager to lift my very heavy case for me (I felt it was what he deserved!)
we took advantage of the breakfast special offer £5 per person. The breakfast was worth £5, but not much more.
In short, this is FAR short of Ramada standards, the Sussex wing is an ill equipped disgrace.
This is a good contractors hotel, NOT a Ramada standard hotel.
This is undermined by the sign in reception stating that it is a Ramada franchise establishment and not a Ramada hotel!
BEWARE - lots of special offers on this hotel, you get what you pay for , if you're lucky
Positives - great location, easy to get to Gatwick from
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- Also Known As:
- Ramada Crawley Gatwick Hotel Crawley
- George Hotel Crawley
- Ramada Crawley Gatwick West Sussex