On arrival the receptionist said we had not got a reservation, (we had booked it 4 months previously and had got confirmation)?? After a 15 minute wait, they finally booked us in. The room had a king size bed plus 3 other single beds, (there was 2 of us), the room and bathroom were both very tired looking. There was some sort of boxing venue going on and it was therefore very noisy and busy. We left our car there for 2 weeks whilst on holiday, and on our return the shuttle bus didn't turn up, we waited an hour and a half and then got a taxi. When we went to pick up our car it had been parked under trees at the back of the hotel and was absolutely filthy with dust and sap. Overall it was a bad experience.
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- Also Known As:
- Copthorne Hotel Crawley
- Copthorne Hotel Effingham Gatwick Crawley, West Sussex