I don't normally stay in hotels unless I have tripadvisored them. This time, as we were flying from Gatwick very early in the morning, I decided to book a hotel nearby. I used the recently advertised hotwire.com. They promise 4 star hotels for the price of a 2 star. They do not show you the name of the hotel until after you have paid. Fair enough. This hotel is being advertised as a 4 star. However, the general state of the facilities, rooms, decor and common areas is appalling. I am not really sure how this hotel has a four star rating when the carpets are tatty, the furniture is chipped, broken and visibly worn out. My husband sat at the bar and the furniture was not only peeling off and chipped but the sofas were sticky, he literally got stuck to the seat. The bar charges over £4 for a pint, which is outrageous as the pub down the road in Copthorne is cheaper and a lot more beautiful and clean. The room was ok enough, the TV signal was wobbly and the bed was rather hard. However, the pillows were amazingly soft. The towels were worn out and dirty. This hotel is big and very near Gatwick airport, the golf course look rather nicely kept. i guess those are the only good things I can think of it: location, golf course and pillows. For the rest, I would really like my money back. This is not a 4 star hotel and the England Tourist Board or the AA really need to recalibrate their ratings. It is incredible that a city like London with some of the most visited paces in the world by tourist, can not manage to offer reasonable accommodation.
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- Also Known As:
- Copthorne Hotel Crawley
- Copthorne Hotel Effingham Gatwick Crawley, West Sussex