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“Average for 1 night with parking.”

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Copthorne Hotel Effingham Gatwick
Ranked #25 of 28 Hotels in Crawley
Reviewed 19 March 2014 via mobile

In need of a lick of paint. Overpriced drinks. Charging nearly £4.00 for a cadburys powered with hot water. You can buy them 5 pack for £1 at tesco! Car got moved whilst we were away wasn't happy as they parked it across to bays and about 1 foot away from
Hitting the fence. Don't think we'll use again. Shame as it was convenient

Stayed: March 2014
Thank James11990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 20 March 2014

Thank you very much for your recent review following your stay with us. We are very sorry you were not advised your car might be moved. Normally, guests booking our car parking package are advised that this might be the case on the form they are asked to sign at check in. Please be assured we take utmost care of all guests' cars. We do hope you will reconsider using the hotel again in the future, thank you for taking the time to post a review.
With best wishes
Guest Relations Manager

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829 - 835 of 1,457 reviews

Reviewed 19 March 2014

I have recently stayed at this hotel and initially thought that the one night stay with 8 days parking, is good value which it is. BUT after my return I decided to stay an extra night as I was late on our arrival, and this felt the prudent thing to do.

This is where you have time to peruse the hotel as a whole, and it does appear that it is in need of a lot of TLC it is indeed getting shabby.This is not obvious as you arrive as the reception is clean and looks respectful. It is when you look around at the rooms that you see that not a lot of the room charges are being are being invested in decoration.

Patched up wallpaper some wallpaper completely missing. A whole tile missing from the wall in the men's toilets at the top bar. Chipped paintwork all over the hotel. A general feeling of " don't look too close."

When I was asked how my breakfast was, and I replied "only just warm" it was not appreciated. Please, please if you do not want to hear the truth, don't ask the question.

All in all this hotel just suffices, if you are just a "one night stay " then this will do. But for a four star hotel, one would expect better.

Receptionist and staff polite and helpful ( unless you complain!!)

True value for the Copthorne Hotel is the nightly stop with the benefit of the being able to leave your car there and collect on your return.

Would I use this hotel again? Yes, but would not expect too much.

  • Stayed: March 2014, travelled as a couple
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Thank TRAVELLER343Newbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 20 March 2014

Thank you very much for taking the time to write such a fair and honest review. We are naturally sorry you felt so many areas did not meet your expectations. We are aware our rooms are in need of updating and modernising, we are hoping to start our project in the very near future. We were also sorry to hear your breakfast was not up to standard We are very glad you found our car parking package offered good value for money, hopefully, you will return in the future once we have carried out our planned work.
Thank you once again for your review.
Kind regards
Guest Relations Manager

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Reviewed 15 March 2014

I stayed here for two nights for business and was really impressed by the way the staff helped ensure my stay was very good. The rooms had good amenities though the decor was a little 'tired'. I ate in the bar and felt the food there was good value for money. I would certainly stay here again.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with this hotel
1  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 17 March 2014

Thank you very much indeed for your recent review, we were very pleased to hear how much you enjoyed every aspect of your stay, also that you were well looked after by our staff.
We look forward to welcoming you back next time.
Best wishes
Guest Relations Manager

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Reviewed 14 March 2014

Dated hotel in all respects, but if you're just there for one night it's not so bad.

Beware though when ordering cab for airport. Ours went to other Copthorne hotel. Apparently it's called effingham park.

Stayed: March 2014, travelled with friends
Thank 1248mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 20 March 2014

Thank you very much for your recent review, your comments are much appreciated. We are so sorry the taxi went to the wrong hotel, yes, this hotel is Copthorne Hotel Effingham Park, our other hotel is Copthorne Hotel London Gatwick. Please note we are now preparing for our room updates and refurbishment, so hopefully you will return in the future.
Kind regards
Guest Relations Manager

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Reviewed 12 March 2014 via mobile

A good option for gatwick north. Enjoyed a one night stay and 15 days parking booked through holidayextras. Free wifi with a purchase, friendly staff and good food options. Parking on site and no problems with transfer to/from airport thanks to roadrunners. There is slso a shuttle service but taxi appeared best option for an extra £2.00 each Total cost coming in at £106.00 :)

Stayed: January 2014, travelled with family
Thank Eira M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 17 March 2014

Thank you very much for your recent review. We were very pleased to read that you enjoyed your stay and found we offered good value for money and that all went well with your stay and transfers to the airport. We hope to welcome you back again very soon.
With best wishes
Guest Relations Manager

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Reviewed 11 March 2014

We stayed at the Copthorne, Effingham on a one nights bed and 15 days parking deal, and were very happy.
Yes, it's a bit dated decor-wise, but the staff couldn't have been more helpful, and as 'night-before-flight' accommodation, it was perfect for us. We had a bar snack in the evening, which was maybe a little pricey, but was well cooked.
The bed was comfortable, the room was quiet and not over-heated as can often be a problem, and the early morning wake-up call came as requested.
We couldn't really ask for more, and are likely to use the hotel again (as long as the bed/parking 'deals' offered remain good value!).

  • Stayed: February 2014, travelled as a couple
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Thank BigSister1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 17 March 2014

Thank you very much for taking the time to post a review. We were very glad to read you felt we offered good value and that you had a comfortable night's stay. We are naturally very pleased you will consider returning to us in the future.
With best wishes
Guest Relations Manager

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Reviewed 9 March 2014

We stayed prior to an early morning flight from Gatwick. The hotel room was OK and served our needs. Our main gripe was the price of the food available in the bar - way too much for what was on offer.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank mamawKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gatwick8, Guest Relations Manager at Copthorne Hotel Effingham Gatwick, responded to this reviewResponded 17 March 2014

Thank you very much for your recent review, we are glad you were happy with your stay although very sorry you felt the food was expensive. We try to cater for all different tastes and price ranges offering pub food or restaurant, so we are very sorry and hope you will consider returning to us in the future.
Yours sincerely,
Guest Relations Manager

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Additional Information about Copthorne Hotel Effingham Gatwick

Address: West Park Road | Copthorne, Crawley RH10 3EU, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#10 Luxury Hotel in Crawley
Price Range: £47 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Effingham Gatwick 4*
Number of rooms: 122
Reservation Options:
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Also Known As:
Copthorne Hotel Crawley
Copthorne Hotel Effingham Gatwick Crawley, West Sussex

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