We stayed here overnight prior to a morning flight. We had a fairly good experience, with all staff being attentive, efficient and courteous. We had a comfortable room with a small balcony. The hotel is a bit tatty in places (the side of our bath, for example, seemed unfinished at the bottom and the lampshade was a bit ragged) and the communal areas feel a bit souless with piped music and little natural light. I thought it was excellent value for the stay and the parking (the whole thing worked out cheaper than on-airport parking alone would have done) but drinks at the bar were expensive (nearly £4 for a J2O!) The shuttle bus worked really well going to the airport. We were told that we could get a taxi tranfer back for the same price by ringing a particular number and quoting that it was the shuttle bus, but ended up with the driver arguing about this, which wasn't great at the end of a long day's travel. However, once at the hotel, the car pick up worked smoothly. I would definitely consider using this hotel again for an airport stopover but wouldn't recommend for an actual holiday.
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- Also Known As:
- Copthorne Hotel Crawley
- Copthorne Hotel Effingham Gatwick Crawley, West Sussex