My wife and I stayed at the Copthorne Hotel Effingham on the 8th August 2014. We stayed for one night and really enjoyed it.
We were offered an upgrade from a standard to superior room. It was Room 315 which was in our opinion a bit of a good result. We had a comfy bed, the room was clean and we had a lovely balcony outside with table and chairs offering a picturesque view over the gorgeous Surrey countryside and the well kept grounds of the hotel. We were more than pleased with the room.
The hotel itself is quite grand and the lounge and reception area simply lovely with a big cascading chandelier and a relaxed "ambience". We felt a bit out of our league as we aren't really a posh couple..but we got used to it. The restaurant and the breakfast was superb with a well stocked full English buffet...you definitely won't go hungry at breakfast time and the quality of the food was top class.
Now a couple of niggles crept into our stay so I will have to tell the truth. On arrival I was thrust a form to fill in, at first I thought it was just a standard form but grew suspicious as soon as it started asking for my email, personal mobile number and other personal information..it was a reward card application form. I politely refused to fill it in. That really is unacceptable and dishonest behaviour trying to dupe people into giving out all their personal info. The receptionist was lovely and it wasn't her fault as I suspect she was told by management to do this. So if they tell you to fill any forms in always DOUBLE CHECK what you're signing!!!
The room did not have some of the facilities you come to expect as standard to a four star rated hotel..namely no air conditioning and no fridge. It was a very muggy hot night when we stayed and we missed having somewhere to keep our water cold and we were very hot in the room overnight.
Now I would have given the hotel a five star rating apart from these two things. But the staff were really nice to us, the room was great and our stay overall was lovely.
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- Also Known As:
- Copthorne Hotel Crawley
- Copthorne Hotel Effingham Gatwick Crawley, West Sussex