I stayed at the Holiday Inn Worth near Gatwick as part of a group of friends who were celebrating a 60th birthday. When four of us dined at the Restaurant we were extremely disappointed at the service. We we not offered any bread rolls when we sat down. Neither were we offered the wine menu, which we had to request. Other diners were served before us even though they clearly arrived after us. The wait times between courses was far from acceptable. On a positive note, I can recommend the cheese board.
Breakfast the next day (Sunday) was mediocre at best. Finally on the catering - as I have an allergy to the small pots of so called milk found in hotel rooms, I asked if I could have some fresh milk. I was horrified when I was charged £1 sterling for such a small portion when other hotels have provided this as a complimentary gesture. The mark up on such a mall about of milk was astronomic!
On a positive note, The bedroom and en-suite facilities were very comfortable and I enjoyed a good nights sleep. However we were NOT expecting sleep as the fire alarm system burst into action no less than EIGHT times during the approximately two hours we spent in the restaurant. Although I was told this was a one off problem one of my fellow diners believed he had seen similar comments on Tripadvisor. Fortunately I guess the problem was resolved as we did not have our ear drums burst a ninth time.
- Official Description (provided by the hotel):
- The Holiday Inn London Gatwick Worth Hotel is ideally located 10 minutes from Gatwick Airport and is easily accessible from both the M23 and the M25. As a 4* AA accredited hotel with 118 modern and stylishly decorated hotel guest rooms you can relax in style. Surf the web in our hotel with high-speed wireless Internet.The hotel offers many Park and Fly Packages with 4, 8 or 15 days parking options. There is a wide range of hotel rooms to suit every taste, including a selection of stylish double and twin rooms, family rooms to sleep up to 4 persons,19 executive rooms all with mini bars and luxury toiletries, and 4 luxurious junior suites, with separate lounge area- this hotel is ideal for putting your feet up and relaxing after a long day. ... more less
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- Also Known As:
- Hotel Gatwick Worth
- Gatwick Worth Crawley
- Gatwick Worth Hotel
- Holiday Inn London Gatwick Worth Crawley, West Sussex