We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Your holiday starts here !” 5 of 5 bubbles
Review of Sofitel London Gatwick

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sofitel London Gatwick
Ranked #3 of 28 Hotels in Crawley
Certificate of Excellence
Kent
Level Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Your holiday starts here !”
5 of 5 bubbles Reviewed 19 February 2012

We stayed for one night before flying to Antigua. The weather forecast was predicting the end of the world due to a little snow so we booked the Sofitel with 24 hours notice. What a brilliantly convenient location, and what a surprise. The hotel was very grand and modern but in a classy way. The room was spotlessly clean and pristine. The bed was comfortable, and I didn't hear a single aircraft noise all night. The bar was very pleasant, and we ate in the Oriental Restaurant. The food was amazingly good; one of the best Thai meals we have ever had...and at Gatwick Airport! A great start to what proved to be a fantastic holiday, straight out of the hotel and into the departure lounge. Thank you nanny state BBC for encouraging me to book the Sofitel. It did snow, but Gatwick was running fine.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jimmypagekent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Jimmypagekent,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

7,117 reviews from our community

Traveller rating
    3,656
    2,459
    669
    208
    125
See reviews for
1,182
4,024
496
825
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,239)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Tarnowskie Gory
Level Contributor
90 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

We just stayed one night here and was extremely convenient being less than a 5 minute walk from the baggage collection at Gatwick North Terminal
We arrived after an early flight just before 9am and were able to get straight to our room and relax, no fuss, brilliant.

Room was just about perfect, am not sure anyone is too bothered about the view in this sort of hotel, we just needed a bed for 24 hours before our next flight, so, sleep and comfort were all that was required.

We paid an extra £15 to access the "High Speed Internet"....it was not very fast, in fact it was slower than most free Wifi I have ever used, In my honest opinion all hotels of this quality should offer Super High Speed Internet as a must and frankly it should be free.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark_Bellinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Mark_Bellinger,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark-on-Trent, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 18 February 2012

We booked this hotel for the night before a holiday flight leaving at 11.00 a.m. and used our local travel agent and "Holiday Extras" for the booking as they were offering not only the best price but also an evening meal and onsite car parking for the eight days we were away. This is termed their "park and fly" package and was just what we were looking for. The hotel has its own multi storey car park where your car normally stays for the whole time you're away but the big plus factor is the covered walkway from the hotel right into the North terminal. A great benefit which only enhances the quality feel of the whole hotel, especially its lobby area and bedrooms. The French cafe where we ate our set meal was great value and just the right mix of formality and informality you need before starting off on a holiday or even a business trip. The hotel bedroom was perfectly pleasant, nothing exceptional but nice and clean, sufficient space and very quiet, even with its view over the airport runway. We didn't interact with many staff as we were not there for one night but reception and bar / waiting staff were good natured and of the standard you would hope for, bt don't always get, in a four star establishment. We would sty here again if lyng out of either Gatwick terminal but search around for the best deal as prices varied massively when we were looking.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Johnnyh591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Johnnyh591,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunny South
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 17 February 2012

My husband and I decided to break up our European holiday and spend an extra day in London. It was spur of the moment and we didn't even know where we were going to stay. Since we were at the airport and the Sofitel was convenient to everything we needed, we tried them. What a great decision that was!

We were met at the front desk by smiling and friendly staff. The hotel was clean and was close to the Tube station. Considering the location, it was very reasonably priced, too!

I'd stay here again in a heartbeat. Loved it.

Room Tip: I never stay in a room by an elevator......
See more room tips
  • Stayed March 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank travellerSunnySouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour TravellerSunnySouth,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bath, United Kingdom
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

very nice place , could not fault it.
Bar was very expensive at £18 for two glasses of wine .
Chinese was great.
would go back again.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank farmerjoeblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Farmerjoeblack,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portimao, Portugal
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

Friendly staff, comfy rooms, not too expensive once you factor in the location factor. If you are flying from Gatwick, its very convenient.

  • Stayed February 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Trembler49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Trembler49,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Crawley hotels
0.2 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
0.0 mi away
Hampton by Hilton London Gatwick Airport
0.7 mi away
BLOC Hotel Gatwick Airport
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton London Gatwick Airport
3.4 mi away
Arora Hotel Gatwick / Crawley
0.3 mi away
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Show Prices
Show Prices
Show Prices

Been to Sofitel London Gatwick? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel London Gatwick

Property: Sofitel London Gatwick
Address: North Terminal, Crawley RH6 0PH, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Odigeo, Hotels.com, Priceline, Lastminute and Superbreak UK so you can book your Sofitel London Gatwick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing