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“Perfect for a stopover”

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Sofitel London Gatwick
Ranked #2 of 28 Hotels in Crawley
Certificate of Excellence
Walla Walla, Washington
Level Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Perfect for a stopover”
Reviewed 9 September 2012

I stayed at the Sofitel Gatwick for one night while traveling on business in a Superior Queen Room.

I found the Sofitel Gatwick to excellent for a night before taking an early flight out the next morning. It is not quite as nice as the Heathrow location, but I was still more than satisfied especially as the price was 15-20% less at Gatwick.

The room was big enough and the bed comfortable. There were a couple of dining and drinking choices within the hotel. Check in and out went quickly and smoothly.

I would definitely stay again if passing through Gatwick.

Room Tip: It's probably just one night. Anything should do.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
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Helpful?
Thank EverettRainier1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Everett_rainier,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,482 reviews from our community

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London, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 September 2012

Everything at this hotel was classy from the first glide through the entry tunnel to my quiet 5am checkout. Chocolates on the pillow, interactive TV, comfy beds, good internet...I was happy and it helped me take an early flight.

  • Stayed July 2012, travelled solo
    • Value
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Helpful?
Thank Horseradish_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Horseradish_London,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 September 2012

I usually book to stay here or the Hilton as they are both on the airport site. This means not traveling on a shuttle bus or taxi the morning of your flight.

We have found that booking the onsite hotels with the meet and greet parking from Maple Manor is much better value than staying at the hotels a few miles away and then paying to park there or for there shuttle transport.

The Sofitel is the better of the two (and at the North Terminal). The rooms are clean, large and spacious, with very comfortable beds.

There are two restaurants at the hotel, well one restaurant and one Cafe - having eaten in both the restaurant is the better option. This time we decided to eat at the Cafe, unfortunately the food was expensive (two mains and drinks cost £37) , the service was slow, and there were lots of misbehaving children.

  • Stayed August 2012, travelled with family
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Helpful?
1 Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Gary S,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maidstone, United Kingdom
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 September 2012

We stayed last night before our holiday so convenient and booking with Meteor parking was fantastic however the service at the bar was very poor waited ages for drinks and the bill to sign didn't come after 10 minutes despite not being that busy. There were finished food trays in the corridor outside our room when we arrived at 8pm and they were still there this morning. Very disappointing for such a good level of hotel

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simon E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Simon E,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 September 2012

Nice airy feel to the atrium. Really good food in the restaurant. A/C was noisy in the room, and you can't open the windows. And having a room on the atrium side means that you have no idea what the weather is like outside. In the UK, that's important information.

It has a car park positioned about 6 inches from the rear wall.... but one has to walk around the outside of the hotel to get to it... and it has no lift. No fun with large suitcases. I believe they offer a luggage service, but if you don't know this before you arrive it's a bit late.

  • Stayed August 2012, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alMossah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour AlMossah,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 September 2012

I am a regular vistor to the Sofitel, north terminal, and after having a disappointing stay in the Hlton, south terminal, I decided to write a review.

Rooms are clean and adequate for an over night prior to catching your plane next morning. The hotel bar is great and they give you free snacks with your drinks ie peanuts, crisps. The check in is swift and painless and the express check out, where you just drop your key in a box is genius.

Staff are friendly at both the bar and restuarants. The food and drinks are a bit pricy but its what you would expect with the convience of the hotel but the quality of the food is excellent, so you dont feel that you are getting ripped off. The cocktails went down a treat.

  • Stayed July 2012, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank carolsax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour Carolsax,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 September 2012

Best airport hotel I've stayed at, will always stay here from now on when flying from gatwick, as it is connected to the terminal, checked in bags night before, so relaxing on day of flight as just walked through security straight on to plane, lovely.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank hellyHelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, Manager at Sofitel London Gatwick, responded to this review, 22 October 2016
Bonjour HellyHelly,

Thank you for taking time to review your experience on TripAdvisor.

We look forward to welcome you back in the near future.

Sincerely,

Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel London Gatwick

Property: Sofitel London Gatwick
Address: North Terminal, Crawley RH6 0PH, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex

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