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“Pre flight stay”

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Sofitel London Gatwick
Ranked #3 of 28 Hotels in Crawley
Certificate of Excellence
Stamford
Level Contributor
65 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Pre flight stay”
4 of 5 bubbles Reviewed 10 March 2014

Excellent location booked room. and 4 day park and fly
prompt and efficient check- in ,room clean and tidy
Service and food in bar excellent,car parking service very good ,would strongly recommend for a pre holiday stay


  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Sofitel.com

Helpful?
1 Thank northgeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 11 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I was delighted that you had an enjoyable stay and were able to relax before your early morning flight. I will ensure that your comments are passed onto our ambassadors and they are praised for their hard work and commitment.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,278 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,262)
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English first
Chelmsford, Essex
Level Contributor
41 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

We stayed here for 1 night before an early morning flight. We decided to push the boat and stay here instead of a cheaper place as we were going on our honeymoon.

So glad we booked it, easy to get parked and checked in. The receptionist upgraded our room as we said it was our honeymoon and we got a room on the 7th floor with a massive window and amazing view over the airport.

We ate earlier than normal as the receptionist had warmed us about the restaurant getting busy. The food was good and better than I had expected it to be.

Coming back, we were in our car within 10 minutes of leaving the baggage reclaim - can't ask for more than that!

We would come back next time we had an early flight.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zimbobimbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 11 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I am delighted that you had such an enjoyable stay and we were able to make the start of the your Honeymoon one to remember.

If you have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Devon, UK
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 9 March 2014

Great place to stay when travelling out from Gatwick. Right by airport and parking is easy. It was a bit of hassle trying to get something to eat as everywhere was busy and full but they did their best to accommodate us. Will definitely use again.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jodola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 11 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I was delighted that you had a comfortable stay and were satisfied with the park and fly option that we offer.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
106 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 9 March 2014

We stayed here because of the good access to the North terminal & will definitely stay here again. Check in was super speedy, the rooms large and well furnished & we slept very well. Dinner and breakfast were great.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PubLover7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 11 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I was delighted that you had an enjoyable stay and found the hotels location convenient to catch your early morning flight from Gatwick Airports North Terminal.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gibraltar
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 March 2014 via mobile

If you planning on an overnight stay at Gatwick Airport I don't believe you will get any better place than the Sofitel.
The standard double rooms are more than adequate with very comfortable beds.
With an excellent choice of restaurants in a single hotel you will find something nice to eat.
We ate at the Brasserie, great food and excellent service from Lorissa.

Not the cheapest but worth paying that little extra.

Stayed March 2014, travelled as a couple
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 8 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I was delighted that you had an enjoyable stay and will certainly pass your comments onto Lorissa and ensure that she is praised for her hard work and commitment.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Monmouth, United Kingdom
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 7 March 2014 via mobile

Stayed here March 6th. Lovely room. Clean very comfortable. Easy to find and so convenient for Gatwick Airport with covered walkway through. Bathroom clean and good size. Choice of restaurants. However, drinks very expensive. Staff extremely pleasant.

Stayed March 2014, travelled with family
Helpful?
Thank valerie097
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 8 March 2014
Thank you for taking the time to post your comments regarding your most recent stay in our hotel.

I was delighted that you had an enjoyable stay and were able to relax before your early morning flight. I will ensure that your kind comments are passed onto our ambassadors and they are praised for their hard work and commitment.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Musselburgh, United Kingdom
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

I have stayed at this hotel several times over the past few years for both Business trips and transiting through Gatwick on holiday trips when overnight stays are required. It is attached to the North Terminal via a covered walkway and even if you are travelling from South Terminal, the walkway brings you out at the terminal transit shuttle – you couldn’t get more convenient really. Generally the staff have always been friendly and attentive, the rooms clean and well equipped. Food and drink is a little pricey but it is an Airport hotel and being a Sofitel, you’d like to assume of better quality. If you use this hotel in combination with the Airline's night before check-in services, you can be sitting relaxing in the hotel knowing that your bags are checked in for your flight the next day and all you have is a few minutes walk straight to Departures with no queues. A no brainer really. I would recommend this hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OpaOpa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel_LGW, General Manager at Sofitel London Gatwick, responded to this review, 8 March 2014
Thank you for taking the time to post your comments regarding your most recent visit to our hotel.

I was delighted that you had a comfortable stay and found the location convenient to catch your early morning flight.

If you happen to have any special requests or queries prior to your next stay then please contact our Guest Relations team on guestrelations@sofitelgatwick.com and they will be happy to assist you.

We look forward to welcoming you back to the Sofitel London Gatwick very soon.

Sincerely,

Graham Hawksworth
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel London Gatwick

Property: Sofitel London Gatwick
Address: North Terminal, Crawley RH6 0PH, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Crawley
#3 Romantic Hotel in Crawley
#3 Business Hotel in Crawley
#4 Family Hotel in Crawley
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sofitel London Gatwick 4*
Number of rooms: 518
Official Description (provided by the hotel):
An established, four-star luxury hotel uniquely located within Gatwick Airport, Sofitel London Gatwick boasts world-class services and amenities, which include various dining options and extensive meeting and event facilities. The hotel offers eight-day or fifteen-day Park & Fly packages available at the airport the day before check in. The hotel is 30 minutes by Gatwick Express from central London and all its attractions. ... more   less 
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Also Known As:
Sofitel London Gatwick Hotel Crawley
Sofitel Hotel London Gatwick
Sofitel Hotel Crawley
Sofitel Crawley
Crawley Sofitel
Gatwick London Sofitel
Gatwick Hotel Sofitel
Sofitel London Gatwick Crawley, West Sussex

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