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“A luxurious place to stay before a holiday!” 5 of 5 bubbles
Review of Arora Hotel Gatwick / Crawley

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Arora Hotel Gatwick / Crawley
Ranked #5 of 28 Hotels in Crawley
Certificate of Excellence
Winchester, United Kingdom
Level Contributor
379 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“A luxurious place to stay before a holiday!”
5 of 5 bubbles Reviewed 15 February 2012

Very comfortable room with all facilities and thoughtful extras. Reasonably priced deal arranged online. Excellent food at the restaurant, but it was pricey! Wonderful to have free use of the spa. Early morning shuttle to the airport and the car was delivered to us on return. Will definitely use this hotel again!

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AndrewA64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,998 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (321)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
somerset
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 11 February 2012

we have stayed here 4 times, unfortunately this time its changed the whole routine, no shuttle from the hotel, you have to find a car park in the middle of nowhere, then ride to gatwick, its just less convenient than it was, also we pre booked a meal, which didnt save us much really beacause you dont get the meal just some money off it, which they dont really make clear, the food was o.k. but i have had better, shame really because we wont be going back

Room Tip: all rooms are good
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  • Stayed February 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank vonnieSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
209 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 9 February 2012

Big modern hotel in Crawley town centre. Good rooms, very helpful staff, shops closeby, good food but not very scenic.

  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Smt_RT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crawley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 February 2012

This hotel is very modern and clean. I have stayed here many times and have always had a clean comfortable room. The restaurant is very good. If you want to have a meal on your own the Palm Deli in the lobby is a good choice. A very nice young man named Tamas works there quite often and always makes you feel at home.

Room Tip: There are train tracks as there is a station behind the hotel so a higher floor is better or on the...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kelly c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

My daughters were stuck at Gatwick on Sunday morning, (5th Feb) sudden snow meaning their taxi could not get to them from North London. All the onsite hotels were full but Andy B at the Arora helped greatly by allocating a room for them and putting me in touch with Gatwick taxis to get them there - he was very patient despite multiple 'don't know if I can get them there' phone calls from me; all together a very good representative for the hotel. The Arora was in fact a very good port in a storm for them.
thank you, Jo.

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JO J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 2 February 2012

Had a nice stay here food was very nice, comfortable beds room was big enough for our needs. Had an ajoining pub which served lovely food. Would stay here again.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chazzab1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
73 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 bubbles Reviewed 29 January 2012

Booked this hotel for the night before flying on holiday. Arrived and the reception checked me and went up to the room to find clothes all over the room and someone’s valuables in the room. I complained to the house keeper and I feel she did not understand English very well as she gave me a confused answer. I went back to the reception and complained to find the reception unaware the room was taken and this was a concern as I was given access to someone’s belongs and I feel disgusted about the hotels lack of security. The receptionist gave me a better room but I was very unsettled as I kept feeling someone would enter the room as it would be double booked.
The rooms had noise from the communal corridors that did keep me awake from the sound of doors slamming and shouting – this was reported to reception and the reply was sorry.
There was a charge to park the car overnight and when I booked was told it was free overnight and the hotel were very kind to waiver the parking charge thanks.
The room was ok and clean to make up for all the problems experienced. This was my first stay with Arora Hotels and I most certainly will not book any further stays with them due to being scared to leave valuables in the room.

Room Tip: Make sure it was not double booked !!!!
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  • Stayed January 2012, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank PRSGC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arora Hotel Gatwick / Crawley

Property: Arora Hotel Gatwick / Crawley
Address: Southgate Avenue, Crawley RH10 6LW, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#2 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#8 Family Hotel in Crawley
#11 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Official Description (provided by the hotel):
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 
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Also Known As:
Arora International Gatwick Crawley
Arora Hotel Gatwick / Crawley West Sussex

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