We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very relaxed atmosphere”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Arora Hotel Gatwick / Crawley
Ranked #4 of 28 Hotels in Crawley
Certificate of Excellence
Ipswich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very relaxed atmosphere”
Reviewed 29 July 2014

Well my partner and I have returned to this hotel, which for us is unusual as we usually like to travel and experience different places but this hotel is wonderful - it's clean, the staff are friendly and it's a short commute for trips and days out to London. It has a very modern interior as well as exterior and great climate control options in the room. Both times we have stayed we have arrived quite late and it has always been very quiet and the atmosphere is always very relaxed. The only point I was a bit taken back by was the car parking fees. £10 for over night took me by surprise, however, since we were going for a day out at Camden Market, the car park also included the following day which actually became very cheap and efficient for us. I would definitely recommend this hotel.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 31 July 2014
Dear Guests,

We are delighted to hear that your stays are always enjoyable and that you are pleased with our convenient location and hospitality.

Many thanks for your recommendation too and we do hope that we will have the opportunity to welcome you back again too very soon.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,138 reviews from our community

Traveller rating
    963
    809
    245
    73
    48
See reviews for
332
787
131
576
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Kansas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 July 2014

Stayed here several years ago. The hotel close to Gatwick Airport and you can catch The Tube into London, right across from the hotel. The lobby is very luxurious and the room are even more so. The food at the hotel was very good, and the bed was very comfortable.

  • Stayed August 2013, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kevin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 31 July 2014
Dear Guest,

Many Thanks for leaving your positive feedback. We are pleased to read that you again enjoyed your stay with us and found all facilities to your liking.
We hope it won't be too long before we have the pleasure of welcoming you back again.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
york
Level Contributor
33 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 July 2014

What a great airport hotel this is...a spacious family room. excellent double glazing so no external noise at all, friendly staff, conveniently placed for the train station and Crawley town centre, a 24 hour cafe/bar. 24hr gym, free wifi, and the best thing....walk in rainforest shower in the bathroom!

Room Tip: Family rooms are very spacious
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank nettynoos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 29 July 2014
Dear Guest,

Thank you for taking the time to leave your feedback. We are very pleased to hear it was a wonderful experience for you and that you found all our facilities to be excellent.

We look forward to welcoming you back in the near future.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sussex, England
Level Contributor
101 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 27 July 2014

We stayed here last night as a result of a great offer from amoma.com
Although there appeared to be some sort of weddng reception, there was no noise or fuss.
The staff were very helpful and the reception and lounge area is large and airy with a large seating area outside too.
The lifts can only be used if an occupant has a room key to swipe which gives confidence in hotel security and the large underground car park is well lit at additional cost
The hotel room was generic but air conditioned, large and spacious with very good cleanliness.
Lovely breakfast layout and helpful staff here too.
Would recommend to stay here and a 2 minute walk takes you into the new shopping mall with a sixties shopping centre beyond.that.

Room Tip: Atrium layout means that some have inward facing double glazed windows. Rooms above reception desk f...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Sloman474
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 29 July 2014
Dear Guest,

It was with great pleasure that we read your review. We are delighted to hear that all the services you experienced during your stay with us were excellent. It is always a pleasure for the team here to have their consistent hard work recognised by our valued guests and we will be sure to share this with the team.
Many thanks for your recommendation too and we do hope that we will have the opportunity to welcome you back again too very soon.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stratford Upon Avon
Level Contributor
183 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 25 July 2014

Room good with a decent night's sleep. A 7 or 8 minute walk takes you to a really good Chinese restaurant too, We booked via Holiday Extras and it was less than £130 including the parking. You can get the train to Gatwick or its £11 in a taxi.

  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mont1e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 29 July 2014
Dear Guest,

Thank you for posting your review regarding your most recent stay. We are delighted to hear that our hospitality, accommodation were to your satisfaction.
We hope it won't be too long before we have the pleasure of welcoming you back again.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 July 2014

This is a great hotel for a business trip. large bright quite rooms and a nice sitting out area with fountain where you can work/relax on a summer evening. It's very quiet and I felt very refreshed for work in the morning, something which is very important. Also the gym was pretty dam good for a hotel. This is now my hotel of choice for business in Gatwick/Crawley and it's come up to scratch every time I've stayed.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Lindabeck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 29 July 2014
Dear Guest,

Thank you for providing your feedback regarding your stay with us.
We are delighted to read that you had a fantastic stay with us and was pleased to hear that you found your room, facilities and service of the team to be excellent.

It’s great to read that we have become the hotel of choice for you and we look forward to welcome you back again very soon.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chipping Campden, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 July 2014

Stayed for one night, very easy to find and superb location. Parking was a big plus and the cost was average. Price of the hotel itself was an absolute bargain for what you get. The beds are comfortable, spacious bathroom both very clean - I was impressed. Housekeeping are clearly hard working. We didn't have breakfast but the lobby and Grill look good too.
On the whole it is excellent however the reception lets the side down. Quick and efficient yes, personable sadly not. I suppose they have a great number of guests to get through.
The railway didn't bother me but you can notice it so if you're a light sleeper request a room away from the tracks.
The lifts require you to swipe the key card to active. I stood like a fool for 5 mins until I noticed the swipe point on the other side. Had to help other guests too. It would be good for reception to mention this.
Wifi is free for 1 device - if you have a second device you need to collect a slip with a code from reception...they will not give you the code over the telephone. It will last only 1 hour...I imagine they have codes that last for longer but couldn't be bothered to ask as they didn't seem to keen on helping.

Room Tip: When you get into the lift you need to swipe your key card to activate it. Wifi is free for 1 devi...
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Gas_85_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno D, General Manager at Arora Hotel Gatwick / Crawley, responded to this review, 24 July 2014
Dear Guest,

Guest feedback is extremely important to us and we thank you for taking the time to post your review following your stay with us.
On a positive note, it’s good to read that overall you enjoyed your stay. However, very disappointed to read about the service you experienced by team members. We would request you to kindly contact our Front Office Manager on lgwfrontofficemanager@arorainternational.com to discuss your feedback so we can investigate your concerns raised.

Kind Regards,
Bruno Delrieux
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Crawley hotels
1.3 mi away
Sandman Signature London Gatwick Hotel
3.4 mi away
Sofitel London Gatwick
3.5 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
Show Prices
Show Prices
Show Prices
3.2 mi away
BLOC Hotel Gatwick Airport
1.7 mi away
Ibis London Gatwick Airport
3.5 mi away
Hampton by Hilton London Gatwick Airport
Show Prices
Show Prices
Show Prices

Been to Arora Hotel Gatwick / Crawley? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Arora Hotel Gatwick / Crawley

Property: Arora Hotel Gatwick / Crawley
Address: Southgate Avenue, Crawley RH10 6LW, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
#2 Luxury Hotel in Crawley
#5 Romantic Hotel in Crawley
#8 Family Hotel in Crawley
#11 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Arora Hotel Gatwick / Crawley 4*
Number of rooms: 432
Official Description (provided by the hotel):
The Arora Hotel in Crawley is a modern hotel that offers a high quality accommodation in the town centre, with Gatwick airport just 10 minutes away. The hotel offers 432 en-suite bedrooms, an AA Rosette awarded Restaurant(The Grill), an English Pub and a 24 hour gym. In the expansive Atrium, WIFI is available free of charge as well as in the hotel rooms. Combine this with ample on-site car parking and superb train links to Brighton and London and you have the perfect base for your business or leisure travel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ebookers, Expedia, Odigeo, Priceline, Southall Travel, Travel Republic (UK), Nozio Netplan srl, TripOnline SA, HotelsClick, HRS, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Arora Hotel Gatwick / Crawley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Arora International Gatwick Crawley
Arora Hotel Gatwick / Crawley West Sussex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing