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Ibis London Gatwick Airport
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Reviews (2,275)
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All reviewsgatwick airportone nighttesco expressshuttle servicebus stopan early flightnext morningshower rooman overnight staypurple parkingcomfortable bedexcellent valueshort staywake up callreception stafftea and coffeegood nights sleep
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1,284 - 1,289 of 2,275 reviews
Reviewed 19 August 2013

Hotel easy to find, staff very pleasant and helpful, nothing was too much trouble for them. Room very clean and bed comfortable. Only complaint is that personally we prefer sheets and a blanket as we find quilts far too warm. Car Parking spaces a little on the small side but not a problem to us. Highly recommended though.

Stayed: August 2013
Thank Peggy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 20 August 2013

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2013

  • Stayed: August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 19 August 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2013

Just booked in to Ibis Gatwick on a £30 earlybird on a double room. Reception offered late checkout due to our afternoon flight. Nicely presented room, tea and coffee, hairdryer, wifi throughout, movie/internet package available with a keyboard to use internet on the TV. Excellent value. If there is not a hotel bus at the the bus stop, take the 100 bus at the terminal and press the stop button when you see the Ibis sign on your left. A ticket costs £2.10. The stop is just after the Ibis entry.

  • Stayed: August 2013, travelled as a couple
    • Value
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Thank Pharma-Jo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 19 August 2013

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013

I stayed here before and early flight from Gatwick the next day, I will definitley use this hotel again. The room was clean and spacious with a comfy bed and tv, the staff were very helpful and the food good. Also the shuttle to the airport was very simple and cheap

  • Stayed: July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Chappelltastic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 16 August 2013

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2013

Having just stayed for the second time I was again really impressed by the cleanliness and comfort of this budget hotel. The rooms have everything you may need before flying off on holiday - soft towels, hairdryer, shower gel/shampoo, coffee/tea... all you need to bring is your toothbrush! The wonderful beds mean a good night's sleep is guaranteed. I will never fly from Gatwick without starting here in future. It's a great way to start a holiday and as cheap as chips!!!!

Room Tip: Ask for a room at the back.
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Gill V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 16 August 2013

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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