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“Ideal for early morning LGW flights”

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Ibis London Gatwick Airport
Ranked #14 of 28 Hotels in Crawley
Reviewed 7 January 2014

Stayed here in December 2012 for a very short 4 hour sleep! Room was small busy cosy and the bathroom was clean. Friendly staff and easily accessible I would recommend this hotel to anyone jetting off from Gatwick in the early morning. The hotel is only a short 5-10 minute taxi/bus ride from the South terminal and we were able to park our car here for a small fee whilst on our short trip (1 night abroad).

  • Stayed: December 2013, travelled as a couple
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1  Thank Highflyer01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 8 January 2014

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,178 - 1,184 of 2,249 reviews

Reviewed 6 January 2014

When we arrived we were a little confused at the parking charges, thinking that we had to pay to park for the night. On check in we found that this would not be charged as we were staying at the hotel. Multi storey car park was a little tight to park, I got out of the car before my husband parked the car as there was not enough room for both doors to open. Room was clean and bed was comfy although I cut my leg on the corner of the bed as the base was larger than the mattress. Powerful shower although the water in the tray does not drain quickly it does not flood the bathroom. Room was heated well as we stayed in November. Restaurant was next to reception and looked like a cafe with a small bar, very little choice on the menu with mostly snacks available. We ate next door at the restaurant attached to the premier inn, (very nice food). Some noise was heard with people leaving for the airport from early morning, but this is to be expected and occurs in every airport hotel we have stayed in. The positive outweigh the negatives and we have already booked our next stay. Great price for what we got. Following morning we drove 5 minutes to the Airparks site to leave our car. Airparks was easy to find and the staff were happy and chatty.

  • Stayed: November 2013, travelled as a couple
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Thank Tracey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 7 January 2014

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I took note on your comments regarding the bed issue and passed it on the relevant department for immediate improvement.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014

We arrived at 21.30 having transferred from Heathrow after a 7 hour flight and a 1 hour drive. The Ibis provided all we needed for a good sleep before flying out again early the following morning. Staff, food and rooms excellent. There was a bus to transfer to either Gatwick South or North and it only took 10 minutes. I Thoroughly recommend the hotel and will use it again when next flying from London Gatwick.

  • Stayed: December 2013, travelled as a couple
    • Value
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    • Sleep Quality
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Thank marina060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 7 January 2014

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2014

For the great price there is not much room for complaint. The room was extremely clean and comfortable. The only quibble was that we almost didn't get on our 4.30am shuttle bus because the staff had overbooked it. Some people were left on the tarmac and would have struggled to catch their flight.

Stayed: January 2014, travelled with family
1  Thank budgetexpert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 6 January 2014

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

I took note on your comments regarding the shuttle organisation issue and passed it on the relevant department for immediate improvement.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

My husband and I stayed here in September. We chose to stay here due to its proximity to Gatwick. The room was very reasonably prices, so we'd not set too high expectations from the hotel, but were proven wrong. Check-in was efficient even though we reached after 9pm. The room was spacious and clean, the bed was very comfortable, and the bathroom was clean and spotless. The rooms are quiet and peaceful despite being close to the airport. The hotel has a pick-up shuttle that costs 3 GBP each way from Gatwick. The shuttles run only in certain hours, but there are other buses that stop at the bus-stop right opposite the hotel that charge the same, so transportation to the airport is easy and convenient. The hotel is good value for money, and I'd recommend this to anyone.

  • Stayed: September 2013, travelled as a couple
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Thank bhavanajaiswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 6 January 2014

Dear guest,

We very much appreciate your comments regarding your stay at ibis London Gatwick Airport. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Yours sincerely,

Emmanuelle Jugon

General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2014

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Accorhotels.com
1  Thank Andy B
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 6 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 January 2014

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank gohunter
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 2 January 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis London Gatwick Airport

Address: London Road | County Oak, Crawley RH10 9GY, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
Price Range: £51 - £75 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Official Description (provided by the hotel):
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, airport parking (long and short term). ... more   less 
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Ibis London Gatwick Airport Crawley, West Sussex

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