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Ibis London Gatwick Airport
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Reviews (2,261)
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All reviewsgatwick airportone nighttesco expressshuttle servicebus stopan early flightnext morningshower rooman overnight staypurple parkingcomfortable bedexcellent valueshort staywake up callreception stafftea and coffeegood nights sleep
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1,072 - 1,077 of 2,261 reviews
Reviewed 30 May 2014

We stayed here one night before an early flight to Gatwick. We've stayed in a few hotels doing this and honestly this is one of the nicest ones. The only problem I encountered was the fact that traffic was a nightmare round Crawley and then there were roadworks so the way my sat nav wanted to take me I couldn’t go - just watch out if they are still there and it wasn’t hotel's fault. I found a car parking space no problem (yes the spaces are a little tight) Check in was easy and we even got an upgrade on our car parking to valet parking which made our return to Gatwick much easier. Staff were all very friendly. We had dinner in the restaurant and the food was good, not a great menu choice but it was very quiet so the food came quickly. I found the bed to be really comfortable and we had a room on the top floor so it was very quiet. We booked the shuttle bus for the next morning, it costs £3.00 each way and got seats no problem and got to the airport in plenty of time. I would recommend this hotel and we will choose it next time we need one at Gatwick without any hesitations, especially if we get an upgrade on parking again!

Room Tip: High up ones are quiet
  • Stayed: May 2014, travelled as a couple
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Thank bognorlass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, Front Office Manager at Ibis London Gatwick Airport, responded to this reviewResponded 29 June 2014

Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, Anne-Cecile Lemoine Reception Manager

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Reviewed 29 May 2014

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sam W, Front Office Manager at Ibis London Gatwick Airport, responded to this reviewResponded 29 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 May 2014

The hotel was very clean, Staff were very helpful, the service to and from the airport were good when running, if as we did we travelled by National Express to Gatwick do not expect the shuttle service or the normal bus service to run between the hours of 10.35/16.55,
You can of course get a taxi at around £13/£15.
Back to the hotel the rooms themselves were very good indeed, the food we had was agreeable,
Breakfast we paid for having been informed it opened at 04.30. Yes it did but only for Continental, so on that note we cannot comment because by the time it did open @ 06.30 we were on our to airport,

Room Tip: If possible higher the better,
  • Stayed: May 2014, travelled as a couple
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Thank john C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, Front Office Manager at Ibis London Gatwick Airport, responded to this reviewResponded 29 June 2014

Thank you very much for your review, I am delighted that you enjoyed your visit to the ibis London Gatwick Airport
I look forward to welcoming you back again soon.
Kind regards
,Anne-Cecile Lemoine Reception Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

I thought that since I only wanted a place to sleep, the one where I will get in late and leave early, I thought this would fit the bill perfectly

Not expecting much I was pleasantly surprised that they did offer everything that some of the better hotels offer, and to top it all they offered a sleep guarantee.
The sleep did turn out be great and everything worked well

So thoroughly recommend it, only downside is parking is extra and it is on one side of a dual carriageway, with not much nearby, so its great for the airport stopover

  • Stayed: May 2014, travelled with family
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Thank Chavda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, Front Office Manager at Ibis London Gatwick Airport, responded to this reviewResponded 29 June 2014

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future.
Kind regards,
Anne-Cecile Lemoine

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Reviewed 28 May 2014

This hotel is perfect for a fight as it even has a connecting passage way straight to departures. Food was good and on site parking was very handy. We would recommend if you have an early fight in the morning and want to stay somewhere the night before.

  • Stayed: February 2014, travelled with family
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Thank Calscal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this reviewResponded 23 June 2014

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully!

Kind regards,
Sam White

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