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“Fit for purpose”

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Ibis London Gatwick Airport
Ranked #14 of 28 Hotels in Crawley
Manchester, United Kingdom
Level 6 Contributor
150 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“Fit for purpose”
Reviewed 12 August 2014

I cannot fault this hotel. It is a budget hotel so don't expect too much. Then again, this is reflected in the budget price!

Accommodation is basic but clean - I.e. bed, wardrobe area, flat screen TV, tea and coffee making facilities. The car park is undercover and at just £5 per night is very reasonable.

Most importantly, the hotel is approximately 2.5 miles away from the South terminal. Taxis to and from the airport are plentiful, quick and reasonably cheap at around £12.

For a cheap, convenient, no-thrills stay with quick and easy access to Gatwick, look no further!

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Wycombe-Simon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review, 13 August 2014
Many thanks for the positive comments; I’m happy we were able to make your stay with us so
enjoyable. I hope we can welcome you back to the ibis London Gatwick Airport again very soon.

Kind regards,
Mr Sam White, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (171)
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English first
Hyde, United Kingdom
Level 6 Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 August 2014

A budget hotel, not far from the airport. Decent price for the area and the rooms are modern and clean.

Friendly staff, good restaurant area and a superb breakfast available.

This is a budget hotel, and as such does not have the extras you would expect from a more pricey hotel. It, is however, very pleasant and a good hotel to use as a stop over before or after a flight from Gatwick. There is a shuttle bus that comes directly to the hotel, so access to the airport is not a problem.

This hotel, like the Ibis at Heathrow, offers the "park and stay" facility, where even if you stay only one night, you can leave your car at the hotel whilst you fly off for your holiday and collect it when you come back.

A decent hotel, clean and comfortable.

Room Tip: A room away from the front of the hotel will be quieter, as theyu are away from the main road.
See more room tips
  • Stayed October 2013, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review, 12 August 2014
Thank you very much for taking the time to post your thoughts on here. I’m glad you enjoyed
your visit, and I hope we can welcome you back to ibis London Gatwick Airport very soon.

Kind regards, Mr Sam White, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wiltshire
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2014 via mobile

Stayed one night and was very impressed. Great budget hotel.was lovely for the three of us, comfortable beds and very clean.

Staff are extremely friendly and helpful. Didn't try the food but bar service was good.

Good Tesco express done the road left out of the hotel. Would recommend and stay again for a Gatwick stop over.

Stayed July 2014, travelled with family
Helpful?
2 Thank samij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review, 11 August 2014
Many thanks for the review. We always welcome feedback and my team and I are glad that you
enjoyed your stay with us at ibis London Gatwick Airport. I hope we can be part of your future
travel plans.

Kind regards,
Mr Sam White, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Portland, United Kingdom
Level 6 Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 7 August 2014

We arrived at about 00.45am after our flight was delayed and, unfortunately, when we got there, the doors were locked and nobody answered the buzzer for a while. After a long night of waiting at airports, etc, it wasn't what we needed. When the attendant did open the doors, he then said that there no key cards available, so he would have to come and open the door for us. Once we were in, the room was clean and basically stocked. Nice bed, extra pillow and our son's bed out and ready. The breakfast was comprehensive, tasty and well kept and the morning staff were very helpful. Beware of the £5 parking charge. A nice, convenient hotel and only 2 miles drive from Gatwick airport.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Spanjulika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review, 11 August 2014
Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and
we’ve taken note of your comments. Rest assured we will address them.

Kind regards, Mr Sam White, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tau, Norway
Level 6 Contributor
102 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 7 August 2014

With Ibis hotels you expect standardized solutions, and that is mainly what you get - but who cares, as long as the room standard is good, and the prices are reasonable? I stayed at Ibis Gatwick only 1 night, as most people do (to catch a flight from Gatwick Airport the day after), but the hotel is comfortable enough for a prolonged stay, if you have business in the Crawley / Gatwick area. The room prices are even cheaper if you book and pay well in advance, The cleanliness is good. Comfortable beds. Free WiFi. Breakfast is not included in the room price, but a full English breakfast is not very expensive. Friendly staff, though not completely fluent in English. The shuttle bus to/from Gatwick Airport costs only £3 each way, and is fast and efficient. I will certainly use this hotel again, if I need a stopover at Gatwick.

  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank sigmundm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sam W, General Manager at Ibis London Gatwick Airport, responded to this review, 11 August 2014
I’m very grateful that you could take time to leave us your thoughts and write a review. I’m so
pleased you enjoyed your stay with us, and we hope to see you again in the very near future.

Kind regards, Mr Sam White, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Gatwick Airport

Property: Ibis London Gatwick Airport
Address: London Road | County Oak, Crawley RH10 9GY, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Official Description (provided by the hotel):
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, airport parking (long and short term). ... more   less 
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Ibis London Gatwick Airport Crawley, West Sussex

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