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“love ibis hotels” 5 of 5 bubbles
Review of Ibis London Gatwick Airport

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Ibis London Gatwick Airport
Ranked #14 of 28 Hotels in Crawley
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2,021 reviews from our community

Traveller rating
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    57
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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New York City, New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 February 2011

I needed a hotel as i was due to catch an early flight out of Gatwick Airport. For this, the Ibis was well-suited. The room was quiet, the bathroom was clean, the bed comfortable. Importantly, they had a cheap shuttle to Gatwick which I caught early in the morning. Good value overall.

  • Stayed January 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Blusuede
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review, 4 April 2011
Dear Blusuede,

I’m so glad that you had an enjoyable time during your stay at the Ibis Gatwick Airport. I hope we can welcome you back to the property in the near future.

Kind regards,
Pablo Rocchietti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanklin, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 9 February 2011

Excellent overnight accomadation. Modern, nice bar and facilities. Parked the car too before flying from Gatwick the next day. Good value.

  • Stayed February 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review, 4 April 2011
Dear Guest,

Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Ibis Gatwick Airport again very soon.

Kind regards,
Pablo Rocchietti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Channel Islands
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 February 2011

My husband and I, with our 8 year old daughter, needed somewhere to stay for one night whilst travelling home via Gatwick. I booked this hotel because it was cheap. At £28.50 for the night, I'd have taken anything! I have to admit, I expected much less!
From Gatwick airport, there is a free bus from the number 12 stop, but there is also a minibus that picks up and takes you straight to the hotel. The minibus charges £3 per person, but didn't charge us for our child. As it's about a 15 minute drive to the hotel, we thought £6 was very reasonable and would save us going round several hotels on a draughty bus. Obviously, the choice is yours.
Check-in is in the same room as the bar and food service area, but is so warm and welcoming and lovely. The staff were very nice, and despite arriving with several others from the airport all at once, we were checked in very quickly.
The room was very basic, but well-thought-out and had everything we needed. There was a double bed, a pull-out bed, a TV, tea and coffee, a phone, and a large pod-like shower room, which was very warm and clean. We arrived very late, so my daughter and I got straight in bed, while my husband tried out the bar. He said the service was excellent and the food looked nice. Internet was available in the bar for £1 per 20 minutes.
The staff were incredibly helpful. I had misplaced our flight print-out, and they were very happy to let us email it to them and they printed it out again for us.
We had never been to Crawley before, but despite the busy road and huge car park outside, the room was very quiet. We had a wonderful night's sleep, and would stay here anytime!

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Psychosquirrelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ibis1889, General Manager at Ibis London Gatwick Airport, responded to this review, 5 April 2011
Dear Psychosquirrelgirl,

Thank you for your kind comments and compliments. We welcome all feedbacks that we receive from our guests, including positive comments which help us to recognize and reinforce excellent service within the team.

Kind regards,
Pablo Rocchietti
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis London Gatwick Airport

Property: Ibis London Gatwick Airport
Address: London Road | County Oak, Crawley RH10 9GY, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#9 Romantic Hotel in Crawley
#10 Business Hotel in Crawley
#11 Family Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis London Gatwick Airport 2*
Number of rooms: 141
Official Description (provided by the hotel):
Ibis London Gatwick Airport is ideally located less than 5 min from all terminals (private shuttle from 5 a.m. to 11.30 p.m. on request), M23 (Jct 10), links to M25, A23 and A217, walking distance from the Manor Royal industrial estate (training centre,Oxford Aviation Academy, Virgin Atlantic base), 30 min by train from London (Gatwick Express), and 45 min from St Pancras international station. All rooms offer ensuite with shower, high speed internet, pay TV, airport parking (long and short term). ... more   less 
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Also Known As:
Ibis London Gatwick Airport Hotel Crawley
Ibis Hotel Crawley
Accor London Gatwick Airport
Ibis London Gatwick Airport Crawley, West Sussex

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