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“Quiet, warm and comfortable”

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Waterhall Country House, Gatwick
Ranked #2 of 17 Crawley B&B and Inns
Certificate of Excellence
Aberdare, United Kingdom
Level Contributor
154 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Quiet, warm and comfortable”
Reviewed 9 February 2014

Booked for an over stay going and returning from holiday via Gatwick. Absolutely fantastic. As the hotel is in it's own ground, the only sounds are planes, which you would expect so near the airport. Rooms were warm and comfortable and very clean. Food second to none. No problem with car parking - don't forget to book. Talking with the owner, this hotel will be featured on 'The Hotel Inspector' March 2014 - not to be missed. We will definitely staying again, but book directly with the hotel - better deal.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 11 March 2014
Thank you for your kind words. It’s not so warm tonight as the boiler has packed up! In a couple of weeks we’ll probably get some really negative reviews as all we could do is give guests electric heaters. We’re on ‘The Hotel Inspector’ next week and feeling really nervous. Yes please, anyone wishing to book phone us direct.
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543 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (105)
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  • English first
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English first
staffordshire
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 February 2014

stayed one night at this hotel on our way to brighton.warm welcome on a rainy night.rooms very clean and comfortable with tea making facilties.had an evening meal all freshley cooked steak and ale pie one of the best we ever had.no room for any desert.good night sleep.full english breakfast was spot on nothing to much trouble.looking out at the garden. plane spotters paradise you quickly get used to the noise of planes landing.will have no hesitation in staying here again.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ramberlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 11 March 2014
I’m glad you enjoyed your stay here. I agree the pie is great and one of our most popular meals. I hope you’ll come and stay with us again.
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Southampton, United Kingdom
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 21 January 2014

have stayed here twice now when going on a 2 week holiday from gatwick. Its great because you can stay the night before departure or the night you return & leave your car here safely. transport to & from the airport is smooth & stress free

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fayesnanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 11 March 2014
Hello and thank you for your review. I'm glad everything went smoothly for you and hope that we will see you again.
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Barnet
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 January 2014 via mobile

Absolute gem of a place, fantastic food, spotless, front of house Georgina is a diamond ;-) nothing was to much trouble....I had the hunters chicken which was cooked to perfection!-keep up the good work.....from now on we will always stay here, so close to gatwick, perfect-and amazingly well priced :-) -the only improvement would be @ least 1 keg on of beer/draught instead of all bottles(you can get remote coolers now, with no need of a cellar)-please invest-most brewery's would install you this for free if you ask!)- :-) big thanks to Georgina again, DIAMOND

Stayed January 2014, travelled as a couple
Helpful?
7 Thank Karl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 15 January 2014
Georgina has her name in lights at last! Yes, you’re right she is a diamond and I am delighted that she looked after you so well.
As we get busier we may be able think about draught beer but up to now we don’t sell enough to be able to serve it at it’s best. We will definitely look into it though.
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Norfolk
Level Contributor
441 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 7 January 2014

Easy to find with excellent directions to the hotel. It is amazing to find this beautiful country home so close to Gatwick. Reception was very efficient (but remember to make note of the entrance code as we forgot it!!). Our room was perfect (number 6) and as if on cue a pair of Roe deer wandered onto the lawn. The bed was very comfortable, bigger than the average double, lovely pillows and lovely linen.

Shower was great, lots of nice creams etc to use and towels were plentiful and fluffy.

Bar was friendly and the lounge was comfy. Certainly a lovely place to stay before our flight. We did not manage to have breakfast as we had an early flight (breakfast bags can be ordered). I would certainly come back if we fly from Gatwick again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank luvtogo6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 15 January 2014
Thank you for taking the time to write this we really appreciate it and look forward to seeing you again
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Poole Dorset
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 4 January 2014

Excellent hotel, everything we wanted for a overnight stay prior to a early morning flight out of Gatwick.
Very close to the airport, very good value for money, and especially with the car parking included - excellent.We would definitely use it again, and be recommending it.
Upon arrival we wer given instuctions about departure and arrival back to get our car and the keys - all very straight forward, as we were leaving early before brekkie - receptionist was a pleasant and friendly lady which was nice to arrive to, room was great, a little dated, with a very modern recently done walk in wet room shower - we were in No 8. Room and hotel spotlessley clean, we had great night sleep, did not hear planes at all - but was so tired.
All in all went very smoothly and couldnt have asked for anything better for the price - taxi that had been booked, arrived right on time as promised. Flew out on hols. When we returned to collect car all very straight forward once again, and the owners were there this time, invited us in for a cuppa which was most welcoming after a 10 hour flight, and asked if we would like brekkie, which we declined, but we thought was a lovely touch.

Cant remember the lovely mans name but wife was Anne, and they were both charming, had a lovely chat with them about the hotel, and the decor, which is the only thing if I were to be critical, I would so lovee to get my hands on this place and resign/decorate it for them, doing Interior design, I think about it everywhere we go. Spoke to the lovely owners, and Anne seemed very intereted on what I thought which was just lovely. This lovely couple, eat sleep and breathe this hotel, with endless and tireless efforts, they so genuinely want people to enjoy their stay there, to have a nice time and go away with nice memories. They trulyseem to genuinely care about the hotel and the people that stay, which is lovely in its self. We will defiantely be returning to this hotel when we fly again

Thanks again to all of you at Waterhall !

PS. Did you have a look at the stag head wallpaper ??? Looking forward to see the rooms soon x

Room Tip: If you want one away from the kitchen or the stairs then just ask. Any thing you want just ask. If t...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kezia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 15 January 2014
Thank you so much for your review. We also enjoyed chatting to you to and loved your ideas. I did look at stag wallpaper and would like to incorporate it into the décor somewhere. The rooms are great, can’t wait to show them off……….
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Preston, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 22 December 2013 via mobile

We stayed for one night on Saturday as we had an early flight from Gatwick. Check in was great and everything was explained in a friendly way. We ordered some food and it was delish ( Does not come from a Microwave ). My partner and I stayed in room 8 which was cosy and had a great bathroom.
Also look for Polly such a friendly member of the team. Will deffo stay again.

Stayed December 2013, travelled with family
Helpful?
1 Thank NotoriousCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ann M, Owner at Waterhall Country House, Gatwick, responded to this review, 15 January 2014
I'm really glad that you enjoyed your stay and the food. Polly says 'Hi' and we look forward to welcoming you again.
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Additional Information about Waterhall Country House, Gatwick

Property: Waterhall Country House, Gatwick
Address: Prestwood Lane | Ifield Wood, Crawley RH11 0LA, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 17 B&Bs / Inns in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Waterhall Country House, Gatwick 3*
Number of rooms: 10
Official Description (provided by the hotel):
Waterhall Country House is a delightful guest house offering hotel comfort at B&B prices. Situated close to London Gatwick Airport (LGW), we are perfectly positioned for both airport bound travellers or Crawley based business people. Our unique 34 acre setting, homely atmosphere and comfortable rooms will ensure that you are not disappointed. ... more   less 
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Also Known As:
Waterhall Country House, Gatwick Hotel Crawley
Waterhall Country House, Gatwick Crawley, West Sussex

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