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“Usual Premier Inn standards, clean, functional, good value.”

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Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Ranked #11 of 28 Hotels in Crawley
Certificate of Excellence
England
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Usual Premier Inn standards, clean, functional, good value.”
Reviewed 18 November 2013

We stayed as a family of four on the 10th October 2013. The staff were very helpful and cheerful at reception, the room was clean, functional and comfortable and we felt the usual Premier Inn standards were maintained at this hotel. We used the airport parking rate and thought it was very good value. We would return. We also had a meal in the restaurant, and when the waiter found out it was my birthday he organised a glass of sparking wine and a slice of cake with a candle in it. I was very touched, and he really made my day special - if you read this, Mr Waiter, you are very much appreciated! Thank you.

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank Hadafabtime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Newport, United Kingdom
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 November 2013

Really good night's sleep. Shame we had to wait an inordinate amount of time for dinner once we'd ordered. If it hadn't been so late and we were all tired we probably have gone to look for a burger. Breakfast was good, self service. Really handy for airport and buses run regularly. Staff very pleasant and helpful.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank 191Mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochford, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 November 2013

Stayed here the night before our flight. We booked a package, which included our parking at the Gatwick Long Staycar park for 8 days, the total cost was £80. We felt that this was a very good price for what we got.
The hotel is located a very short drive from the North Terminal. The long stay car park is only a few minutes drive from the hotel. Parking at the hotel was included for the night of our stay and then you just have to drive the short distance down the road in the morning.
Rooms were very comfortable and had everything needed for a nights stay and even if you were to stay longer. Our room was overlooking the car park and we didn't hear any noise from the car park or from the airport.
We ate in the restaurant in the hotel. The food was very good and reasonably priced. The only downside was the slow service. The staff were all very nice but their wasn't enough of them to serve a busy restaurant. We waited about 20 minutes to even be asked what we wanted to drink and then about another 15 minutes to actually get a drink. We were happy with our meal though and wasn't in any rush. We just ordered what we wanted off of the menu but there was a pre bookable deal for £22.99 which a lot of people seemed to be having.
We would definitely recommend this hotel.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
Thank Iloveholidays89_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Veliko Tarnovo, Bulgaria
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 November 2013

I was booked in for three days by my employer. A major precondition was WiFi. The availability was checked because of previous experience with Premier Inns.
It worked for five minutes. After an hour and a half to their 'help' desk I was told the problem would be escalated and I would be called back. I never was. The staff knew there was a problem but happily took £3 a night from guests. I intervened twice as the reception area was quite small and on both occasions the same receptionist bare facedly told the customer she didn't know of the fault!!

Full marks though to Martina who was incredibly helpful, not only to me, but also to a number of other customers with the same problem

Room Tip: If you need WiFi choose another hotel
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  • Stayed November 2013, travelled on business
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Helpful?
Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
meerbeke
Level Contributor
113 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 November 2013

First time I stay in a "Premier Inn" and for sure did not get disappointed. Value for money and although very occupied and busy and so close to airport, had a good sleep. No suffering from noise. Staff shows hospitality and is service minded. Diner in the restaurant was OK. Same for breakfast. Room and bed were comfortable. Same for small bathroom. Cleanliness is good.

  • Stayed November 2013, travelled on business
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Helpful?
Thank sonja p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gibraltar
Level Contributor
50 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 November 2013

I stayed for the first time at the premier inn at gatwick north at the beginning of November and I must say I was very impressed. The location is perfect only a very short walk to the terminal as the hotel is practically attached to the airport terminal. The checkin was fast and automated, I added wifi for 24hrs for 3GBP very cheap compared to most hotels that charge for wifi and breakfast which way very good was also only 8.95GBP. The hotel is very new and modern and has been kept to a good standard and the rooms were quiet and the bed was comfortable. For the low end of hotels I would definitely recommend. If you are expecting a 5star this isn't for you but if you just want a good nights sleep close to the terminal then this is the hotel I would recommend.

  • Stayed November 2013, travelled on business
    • Value
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Helpful?
Thank Bydand75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheadle, United Kingdom
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 12 November 2013

Had a comfortable night at this hotel,only stayed 1 night as we were travelling on the next day,food was of a reasonable price we booked a meal deal for evening meal and breakfast.it does what it says on the package


  • Stayed November 2013, travelled as a couple
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Helpful?
Thank rayharney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (A23 Airport Way) Hotel

Property: Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Address: Longbridge Way | Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Crawley
#6 Romantic Hotel in Crawley
#8 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (A23 Airport Way) Hotel 3*
Number of rooms: 220
Official Description (provided by the hotel):
Our hotel is situated next to the Shell garage 5 minutes from the north terminal and a short monorail journey from the south terminal/train station. There is also a frequent bus service operating from both the South and North terminals at a cost of £3.00 per person running 24 hours a day. Enjoy your holiday 1 day early and check out our sleep, Park and fly options (book at least 24 hours before your stay). Please note our hotel is NOT situated right in front of the north terminal but as stated a short 5 minute walk from the airport, please do not confuse the two, as both are in very close proximity of each other. We look forward to welcoming you at Premier Inn A23 airport way. ... more   less 
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Also Known As:
Premier Inn Gatwick Airport Central Hotel Crawley
Premier Inn Crawley
Crawley Premier Inn
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel Crawley, West Sussex

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