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“Very good overnight stay”

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Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Ranked #10 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 10 February 2014

We stayed overnight before taking an early flight and enjoyed a good night's sleep in a comfortable room - no disturbance from aircraft noise despite virtually being on the airport. Dinner in the restaurant was good without being special, but we did not take breakfast as we were pushed for time in the morning. I have rarely been happy with hotels we have used when flying from Gatwick, but this one ticked most boxes and I shall certainly use it again if flying from the North Terminal. Just a word of caution, however, if you have booked an hotel+parking package. The confirmation which I received from the hotel when I booked said that the bus from the Long Stay North car park runs every 10 minutes and takes 5 minutes. What it omitted to say was that, depending on which zone is currently being used for parking, it can take 10-15 minutes to park your car before joining the bus. It is wise, therefore, to think in terms of half an hour to get from the hotel to the terminal. That apart, however, a most successful stay.

  • Stayed: February 2014, travelled as a couple
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Thank Cymro36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 5 March 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick A23 Airport Way.
I am delighted that you enjoyed your stay with us and our hotel will be your next choice when you’re flying again from Gatwick.
Thank you for your feedback about our Park and fly package, as it is only through your feedback that we can continue to improve our services.
I hope we will have the pleasure of welcoming you back in future.
Kind regards

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1,961 - 1,967 of 3,496 reviews

Reviewed 10 February 2014

We stayed here overnight and were very impressed with the whole experience. The food in Thyme restaurant was delicious, the service great and Irma in particular was lovely. Would definitely use again and highly recommend.

  • Stayed: February 2014, travelled as a couple
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Thank Papamama1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 5 March 2014

Thank you for taking time to review your stay at Premier Inn London Gatwick A23 Airport Way.
I am delighted that you enjoyed your visit and that we provided you with a great stay.
I am also happy that you had a great experience in our restaurant. I have passed on your excellent feedback to Irma.
Kind regards

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Reviewed 8 February 2014

With an early morning flight from Gatwick, we stayed at this Premier Inn at a very reasonable rate of £39 - just 5 minutes walk from the North Terminal
Usual very high Premier Inn standard and a very nice start to our holiday

  • Stayed: January 2014, travelled as a couple
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4  Thank francesanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 9 February 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23.

I am very happy to hear you found our hotel reasonably you found our hotel reasonably priced and also that you found it of high standard and it was a nice start to your holiday.

I hope to welcome you back to stay with us in the future.

Kind regards

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Reviewed 8 February 2014

Having to use a hotel at Gatwick whilst in transit, this property offers a good quality overnight accommodation. It is clean and the room is adequate for the the stay. The bar is very niceand service was good. Surprised that a small portion of chips cost GBP3. Cannot comment upon the restaurant as we did not use.
The walk to the airport(North Terminal) is only a 3minute walk and saves the either the bus or the taxi.
We booked the accommodation in Dec and used the saver price.

Room Tip: Ground floor.
  • Stayed: January 2014, travelled as a couple
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Thank Graham C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 5 March 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am sorry to hear that you did not find our chips good value for money.
However I am happy that you enjoyed staying with us, it is a great compliment to all our staff.
We all look forward to welcoming you back to our hotel in near future.
Kind regards

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Reviewed 6 February 2014

I find the deals with premier inn fantastic as for only 29 pounds I had a relaxing stay pre holiday and this hotel is not over crowded like the one at north terminal
Lovely staff and good food plus walking distance to north terminal
Go for higher level rooms

Stayed: January 2014, travelled solo
1  Thank pauljvic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 7 February 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am very pleased to hear that you received a relaxing stay before your holiday with us.

I am also happy that you find the staff lovely and the food good!

I hope to welcome you back to the hotel in the future.

Kind regards

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Reviewed 6 February 2014 via mobile

Premier Inn standards, once again, prove to be high. We stayed here two nights ( seeing off some relatives one day, flying the next). Staff at reception were most accommodating when we asked for rooms near to our non-English speaking family and their request for 4 extra pillows. Done without any fuss.

At dinner we were presented with a small bottle of sparkling wine as they had learned we got married a couple of days before, which was very kind.

As usual breakfast was great value for money, plenty of variety and restaurant staff were friendly and helpful. We happened to overhear another guest being rude to a member of staff (Renata). She responded politely, and continued to be attentive and helpful to them and their family despite this.

We had an good night's sleep ( which they guarantee). So as usual, we are pleased we went with Premier Inn at the airport.

  • Stayed: February 2014
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Thank isle_of_wight_girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 7 February 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am very pleased to hear that you found we had high standards, and also that reception were very happy to accommodate your requests.

I am also happy you enjoyed your breakfast, and I will pass on your lovely comments to Renata.

Congratulations once again on the wedding!

Kind regards

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Reviewed 4 February 2014

Stayed here again new years eve before flying to America. Had the meal deal once more. I really cant fault the place. Staff are great, food is good and excellent value. For the price you just cant beat it. They have got everything just "right". Will always stay as long as it continues.

  • Stayed: January 2014, travelled as a couple
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Thank mariechez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this reviewResponded 7 February 2014

Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am extremely happy to hear that you find it hard to find fault with our hotel!

I am also pleased to hear that you think the staff here are great, and you enjoy the food in our Thyme restaurant.

I look forward to welcoming you back in the future.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (A23 Airport Way) Hotel

Address: Longbridge Way | Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Crawley
#6 Romantic Hotel in Crawley
#8 Business Hotel in Crawley
Price Range: £43 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (A23 Airport Way) Hotel 3*
Number of rooms: 220
Official Description (provided by the hotel):
Our hotel is situated next to the Shell garage 5 minutes from the north terminal and a short monorail journey from the south terminal/train station. There is also a frequent bus service operating from both the South and North terminals at a cost of £3.00 per person running 24 hours a day. Enjoy your holiday 1 day early and check out our sleep, Park and fly options (book at least 24 hours before your stay). Please note our hotel is NOT situated right in front of the north terminal but as stated a short 5 minute walk from the airport, please do not confuse the two, as both are in very close proximity of each other. We look forward to welcoming you at Premier Inn A23 airport way. ... more   less 
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Also Known As:
Premier Inn Gatwick Airport Central Hotel Crawley
Premier Inn Crawley
Crawley Premier Inn
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel Crawley, West Sussex

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