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“Excellent location to stay when leaving from LGW”

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Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Ranked #11 of 28 Hotels in Crawley
Certificate of Excellence
Mombasa, Kenya
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Excellent location to stay when leaving from LGW”
Reviewed 9 March 2014

There are a few Premiere In hotels at LGW so make sure you choose the right one for your stay (depending on which terminal you are leaving from). This hotel is located about a 5-10 minute walk from the North Terminal which is great because it means you don't have to pay the extra £3.00 per person each way for the Hotel Hoppa bus, however, you need to walk across and along (there is no pedestrian path in some areas) some roads around the airport to get to the terminal. This can be a little tricky if you have lots of bags - and I imagine there will not be an improvement to the route as it will impact sales of the Hoppa Bus company! That said, if you dont mind a few minutes walk - it's perfectly fine. If you are travelling from the South Terminal you can take the free monorail from North to South terminal very easily. Welcome and room very nice. Be sure to keep your key-card away from your mobile phone as we had to make the long walk back to reception from the room a number of times due to the key cancelling out on us. Dinner was nice and comparable prices to the airport outlets (Witherspoons, upstairs in North Terminal was slightly cheaper for similar food but we wanted to be nearer our room). At £29.00 for the night we could not complain.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 13 August 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am pleased that you enjoyed staying with us and you found our Hotel to be good value for money.
I am sorry to learn, that you experienced some trouble during your stay with the key cards provided, please accept my apologies for any inconvenience.
We all here look forward to welcoming you back again.
Kind regards
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argyll
Level Contributor
87 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 7 March 2014

I have stayed here several times when flying from Gatwick. It is a short walk from North Terminal Nad there is a shuttle bus if you are unable to walk the short distance. The staff a very efficient and friendly. The restuarant can be very busy so it is advissable to book a table when you arrive. The food is the standard Premier Inn menu. The breakfast starts at 4.30 am.

  • Stayed February 2014, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
1 Thank jackgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am happy top hear that you found our staff efficient and friendly I will be sure to pass this on to the team. The breakfast does start early, as we wouldn’t want any of our guests leaving without eating anything.
We look forward to welcoming you back to our hotel in the future.

Kind Regards
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Brighton, United Kingdom
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 March 2014

Perfect for that early morning flight, situated very near North Terminal, within walking distance, just a stroll across the road. Excellent and good value, rooms were very clean, spacious and bathroom spotless. Excellent staff, very quick checking and out. Would definitely recommend and we shall have no hesitation in using again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 1JacJac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am very pleased to hear that you had a very good stay and that you found it good value. I shall pass on the good feedback to our housekeeping team that the rooms were very clean and the bathrooms were spotless.

I look forward to welcoming you back to the hotel in the future.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
swansea
Level Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 March 2014 via mobile

Needed an over night stay on our return from Egypt before catching the coach back to south Wales the following day from the south terminal. Bit confusing as to which one we were staying in and the shuttle bus came and left early with my family and I just standing looking confused. We got there eventually thanks to a kind ibis driver who took pity and dropped us off at the north terminal and we walked from there.

Rooms perfectly adequate. Beds comfy very clean and extra pillows available although could have done with more as there was four in the room with only two spares.

Room was quiet and insulated from outside noise. Bed nice and firm though quite high to get onto.

Breakfast great value with kids eating free with paying adults. Friendly staff.

Would use again if flying from Gatwick.

Stayed March 2014, travelled with family
Helpful?
1 Thank welshdiscodiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am very pleased to hear that you found everything you needed in the room. Also it makes me happy to hear that you found the breakfast good value and the service was up to your expectations. However next time if you would like more pillows, a member of staff will be more than happy to facilitate and get you an extra one or two.
I look forward to welcoming you back to our hotel in the future

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
manchester, UK
Level Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 5 March 2014

This hotel is brilliant for flying from Gatwick Northe Terminal - you just stroll over the road!
We packaged ours with parking, so it was really good value for money.
As with all Premier Inns you know what you're getting - quick check in, clean spacious rooms and pleasant staff.

We dined in the restaurant and that was slightly disappointing - although it's all standard fayre it could have been presented and prepared better

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pablomj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am pleased to hear that you found our sleep, park and fly package good value. I am saddened to hear that you found the restaurant disappointing. However I am happy to hear that you found our rooms spacious and the staff pleasant.

I hope to welcome you back in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almeria, Spain
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 March 2014

Stayed here on several occasion and was looking forward to a return stay. However terribly disappointed because rooms were noisy, food disgusting at dinner and made us ill. Having said this staff handle our complaints well. We wouldn't have gone back accept for already having a booking. The return trip was much better as we were accommodated in quiet rooms even though we arrived early in the morning. Fish was fine at dinner on this occasion and breakfast was good. The staff did say that they had been having complaints with some of the ground floor rooms being noisy from people above them just walking around and they are looking into improving this. I like the Premier Inn concept so it hasn't put me off staying in a Premier Inn but think I would try the new one at the airport next time.

Room Tip: Make sure you request a room on the 3rd floor otherwise you won't get any sleep. Don't have...
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KJK50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am deeply saddened to hear about your stay on the way out of Gatwick. However I am happy to hear that your stay was much better on the way back. I am also happy to hear that you felt your complaints were taken seriously and the way they were handled was well.

I hope to welcome you back in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2014

I would highly recommend this establishment. Good value for money, comfortable rooms and beds. Good breakfast and service. Location is ideal for traveling to and from Gatwick. Regular shuttle, every10 mins.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 15 March 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.

I am very happy to hear that you found our hotel good value for money. I am also pleased to hear that you found breakfast and the service at breakfast good too.

I look forward to welcoming you back to our hotel in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (A23 Airport Way) Hotel

Property: Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Address: Longbridge Way | Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Crawley
#6 Romantic Hotel in Crawley
#8 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (A23 Airport Way) Hotel 3*
Number of rooms: 220
Official Description (provided by the hotel):
Our hotel is situated next to the Shell garage 5 minutes from the north terminal and a short monorail journey from the south terminal/train station. There is also a frequent bus service operating from both the South and North terminals at a cost of £3.00 per person running 24 hours a day. Enjoy your holiday 1 day early and check out our sleep, Park and fly options (book at least 24 hours before your stay). Please note our hotel is NOT situated right in front of the north terminal but as stated a short 5 minute walk from the airport, please do not confuse the two, as both are in very close proximity of each other. We look forward to welcoming you at Premier Inn A23 airport way. ... more   less 
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Also Known As:
Premier Inn Gatwick Airport Central Hotel Crawley
Premier Inn Crawley
Crawley Premier Inn
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel Crawley, West Sussex

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