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Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Ranked #11 of 28 Hotels in Crawley
Certificate of Excellence
Malaga
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great as always”
Reviewed 3 April 2014 via mobile

Check in was a breeze and was in my room within 6 mins of arriving. Great comfy bed, and powerful shower. Didn't use the restaurant during this stay but could see it popular from reception on check in.

Stayed April 2014, travelled solo
Helpful?
Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 22 July 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am very pleased that you had a great stay with us and I am happy to hear that your check in was efficient and that you found our beds to be comfortable.
We all hope to welcome you back again in the future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (418)
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Spalding, United Kingdom
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 April 2014

The location of the premier inn is excellent takes about 5 minutes to walk from the terminal. We had to swap rooms though as the air con unit was very loud (could hear it outside the door). We was moved to another room the air con was slightly better. The reception staff were helpful and friendly. The restaurant was excellent food. You do need to book ahead - slightly overpriced though. It is worth having the triple cooked chips for a extra 85p though. The bar area was tiny. This is a older style premier inn but clean and comfortable. We would stay there again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snoopyandgeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 7 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am sorry to hear that you experienced a problem with air-conditioning while staying with us. Please accept my apologies.
However I am very pleased that the team were helpful and friendly during your stay, and that you enjoyed food in the restaurant.
We look forward to welcoming you back in near future.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dudley, United Kingdom
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 April 2014

We were flying out to Egypt and decided to stay overnight at the Premier Inn Gatwick airport,we were not disappointed check in was simple and the rooms were very clean and spacious and all the facilities needed,would not hesitate staying there again.

Room Tip: No we had two rooms and no different
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank grahammoss33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 7 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am so pleased that you enjoyed staying with us, and that you found our hotel to be convenient for your travels.
I hope you continue to enjoy your visits here in the future.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanklin, United Kingdom
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 April 2014

Hotel is good for an early start which we had on the 23rd of March ,early flight to catch ,booked early and got a good price ,we know Premier Inns and always stay in one where every we go ,and again all as we expected ,this Premier Inn is very busy ,but the meal we had here was good and the hotel booked a taxi for us to be picked up in the morning ,everything went as l expected it would ,that's why we always stay at a Premier Inn...

Room Tip: Book Early
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fakenhamflyer4851
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 7 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am delighted to hear about your experience and that we provided everything you very pleased that you needed for a great stay.
I am found our hotel to be good value for money and the service was up to your expectations.
We all appreciate your feedback and we looking forward to welcome you here again.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kent
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 April 2014

Typical premier innn ,clean and functional with a good resturant attached. Beware the car park to the hotel does not belong to them,had to pay £10 to park outside the hotel.This was not mentioned in any paperwork when booking stay

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stephen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 12 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am sorry to hear that you haven’t been informed about our car parking charges prior to your stay, please accept my apology for any inconvenience. We do provide this information on our web site If you wish to discuss this issue any further, please don’t hesitate to contact me on 01293 602 702.
I am pleased that you were satisfied with our hotel and
I hope that we will be able to welcome you back in future.
Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Avgorou
1 review
Reviewed 31 March 2014

It was heaven to be booked into the Premier Inn at Gatwick after a long flight.
Service ,comfort and peace during the night waking refreshed next day. Superb. Well done. My husband and I will certainly book here again.


  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 12 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am ecstatic to read your positive feedback. It is a huge compliment to our team and to there hard work they put in every day.
We hope to see you here again in future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
102 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 31 March 2014

The hotel is great for an early flight.As others have said it could be confusing that there is another Premier Inn actually at the North terminal which is quicker if you are flying from there in the morning.We chose this one as we were going from the South terminal and would have needed a shuttle anyway. The room we had was very spacious, had a full length bath tub and was very quiet.The welcome was helpful and friendly.
It is worth mentioning that you get the G2 bus from bus stop 9 if you come out of the train station at Gatwick.It takes about ten minutes.
We booked rather late but I know there are very cheap prices if you book early.

Room Tip: Probably a higher floor at the back is quieter.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RebeccaGifford, Manager at Premier Inn London Gatwick Airport (A23 Airport Way) Hotel, responded to this review, 12 April 2014
Thank you for taking the time to review your stay at Premier Inn London Gatwick Airport A23 Airport Way.
I am glad that you have found our hotel to be convenient for your stay, and that your arrival was welcoming and friendly.
We do have a sister hotel closer to the North terminal and I do apologise if that may be confusing.
I am glad that you had a good experience and we hope to welcome you back in future.
Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (A23 Airport Way) Hotel

Property: Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Address: Longbridge Way | Gatwick Airport, Crawley RH6 0NX, England (Formerly Premier Inn Gatwick Airport Central)
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Crawley
#6 Romantic Hotel in Crawley
#8 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (A23 Airport Way) Hotel 3*
Number of rooms: 220
Official Description (provided by the hotel):
Our hotel is situated next to the Shell garage 5 minutes from the north terminal and a short monorail journey from the south terminal/train station. There is also a frequent bus service operating from both the South and North terminals at a cost of £3.00 per person running 24 hours a day. Enjoy your holiday 1 day early and check out our sleep, Park and fly options (book at least 24 hours before your stay). Please note our hotel is NOT situated right in front of the north terminal but as stated a short 5 minute walk from the airport, please do not confuse the two, as both are in very close proximity of each other. We look forward to welcoming you at Premier Inn A23 airport way. ... more   less 
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Also Known As:
Premier Inn Gatwick Airport Central Hotel Crawley
Premier Inn Crawley
Crawley Premier Inn
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel Crawley, West Sussex

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