This Premier Inn is 60 seconds walk from the North Terminal in Gatwick, a perfect location. It is a large hotel, which is probably the cleanest hotel I have ever stayed in, it is absolutely spotless in every way, and you can visibly see cleaning taking place in front of you throughout the hotel during the day. Exceptionally impressive.
I booked initially for one night on the saver rate, decided to stay for two, so booked a second reservation later, again on the saver rate. £29 for the Friday and £53 for the Saturday in a double room, which was excellent value I thought. This, however, caused me some problems over the weekend. Their computer system, for whatever reason, couldnt just combine the two reservations into one so I could check in for two nights at one time. I had to return to the desk saturday morning, the girl then told me she would check me back into my room, took my key, and told me to come collect it when I returned later that night. Fast forward to 1AM, the guy behind the desk knows nothing about it, and turns out I was not checked in at all. Took about 20 minutes to get it sorted. I thought it was unnecessarily complicated. However, I have to say, the staff in the Premier Inn are very very polite, and clearly there is an emphasis on this within the hotel.
My room was just fine, very modern TV with stacks of channels, excellent modern bathroom, and a nice smell of new carpet also. Premier are masters of the simply designed, no frills, excellent quality hotel room in my opinion.
The hotel has loads of amenities, including a very nice bar, a Thyme Restaurant which serves very good, well priced food, and also a Costa Coffee.
One final issue when leaving was with the internet. I wanted to use one of their internet access computers before I left for ten minutes to check emails. The screen said "20 minutes, £1". I went to the desk to get a ticket. Turns out that I couldnt have the rate they were advertising as "the system was changing, and the girl thought it had already been changed". She wanted me to pay £3 for a days wifi instead. I refused. I think she should have honoured the rate advertised rather than giving me a "computer says no" type of answer.
However, overall this is a very fine hotel, incredibly high hygeine standards, and well located and keenly priced. I will be bearing it in mind for future London trips.
- Official Description (provided by the hotel):
- This Premier Inn is directly opposite the main entrance to the North Terminal, offering free transit to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (19.50 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex