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“Good location hotel awful”

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Premier Inn London Gatwick Airport (North Terminal) Hotel
Ranked #1 of 28 Hotels in Crawley
Certificate of Excellence
St Peter Port, United Kingdom
Level Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Good location hotel awful”
Reviewed 8 April 2013

The hotel's location is its only redeeming feature.The check-in is horrendous, the lifts are a pain , the rooms are very small and freezing. Ours was quite noisy as it overlooked the north-south terminal shuttle line. Breakfast was OK but nothing to write home about........won't be returning.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank lynr26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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london, England
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 8 April 2013

We stayed here on a Saturday night before flying to the Caribbean early next morning. The hotel was totally new to me and a double room was £48 compared to £148 for the Sofitel next door. I consider the hotel to be excellent value. Rooms are clean and bright. Tea/coffee in room. Great bath and shower. Automated check in but staff available if problems. Costa coffee downstairs (water cheaper there than out of the machines), Drinks/sandwiches/sweets/essentials from the dispenser. Restaurant next to Costa but we didn't try it. Definitely stay here again pre flight.

  • Stayed February 2013, travelled as a couple
    • Value
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Helpful?
Thank d08scl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 8 April 2013

We all know what to expect at a premier inn, So i’m not sure what else I can add. Cracking location for the airport and airport parking. Just avoid the restaurant. There are other places nearby. Our food was late, cold and incomplete. Many others were complaining about the food too. It’s not great. We stayed in December and the hotel was boiling far too hot and we didn’t sleep well as a result. Mentioned this at reception and no hint of the bad nights sleep, get your money back promo. We would have pushed the point but had a plane to catch.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1234anon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
algarve
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 8 April 2013

Have never stayed in one of these hotels although have seen them advertised on TV,the reason I chose this one, was for conveinence as I was travelling from the north terminal and needed accomodation before and after my flights,the price was excellent value, it is brand new and the ammenities for a budget hotel amazed me.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank milesawayAlgarve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 8 April 2013

Stayed here in December 2012 when it was just in finished. A delight from start to finish. Reasonable prices, lovely room, great facilities, lovely staff. Made to feel so welcome. Why stay at the Sofitel, no brainer to me. Premier Inn

Room Tip: all very quiet
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  • Stayed December 2012, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracey Jayne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
larne
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 8 April 2013

brilliant position just as you come out of the nth terminal,got a excellent deal £19 for 2 people on a Friday night.think there are about 871 rooms gives you some idea of the size of the place.breakfast was fab for the money very pleasant staff.reception was very busy but handled customers quickly.bar on the go until late and breakfasts start from 5am.would deffo use again

Room Tip: room looking outwards more to see.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank aud2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kings Clipstone, Nottingham
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 April 2013

We spent 2 days at this Premier Inn before our flight to Larnaka, and it was the BEST investment ever. We had too much luggage as usual, but discovered that we were able to wheel our luggage trolley directly into the lift and up one floor to reception. (and the same when we were leaving.for the airport)
The Hotel seems brand new and is a very comfortable place to stay. The advantage is also .
you can choose from all types of food on the menu throughout the day.
The staff are extremely helpful and there is a local bus to Crawley or Horley if you fancy a bit of shopping!
If you are traveling to, or arriiving into Gatwick this is the Best place without a doubt for value for money and we would definitely stay again.and recommend it to everybody.

Room Tip: We had too much luggage and were miles from a lift.....so ASK FOR A ROOM NEAR THE LIFTS.
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  • Stayed March 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Waterworks_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (North Terminal) Hotel

Property: Premier Inn London Gatwick Airport (North Terminal) Hotel
Address: Northway | Gatwick Airport North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Crawley
#2 Family Hotel in Crawley
#5 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (North Terminal) Hotel 3*
Number of rooms: 630
Official Description (provided by the hotel):
This Premier Inn is directly opposite the main entrance to the North Terminal, offering free transit to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (19.50 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more   less 
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Also Known As:
Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex

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