We often use Premier Inn as they can usually be relied on for cleanliness and comfort. We stayed here prior to an early flight and after a late one. It is very big and high tech with check in done on a touch screen. The outgoing stay was fine except for a surprisingly creaky (for a new hotel) bed..other than that the room was quiet considering it's next door to the airport. The bar and restaurant area were quite stylish. The service was fine and the food ok.
On our return we stay we were on a different floor. This time we didn't have to get up early and were looking forward to a shower and a comfy nights sleep. My husband had a shower before we went to have a meal, but I decided to have one before bed. Unfortunately, there was a problem with the water ...which wasn't very warm... so no shower! Sadly we had another creaky bed which creaked every time we turned over and woke us! We had the breakfast which was nice apart from the poor quality sausages with tough plasticky skins. Also, although checkout is at noon, we had a cleaner knock on the door and open it before I even had time to get across the room! (could have been embarrassing!) It's amazing that this hotel with it's high tech check in can't provide their cleaners with some sort of digital display to alert them to the vacated rooms.
We mentioned these problems when we checked out and will be getting a refund for the creaky bed causing the bad night's sleep.
- Official Description (provided by the hotel):
- This Premier Inn is directly opposite the main entrance to the North Terminal, offering free monorail to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (25.00 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more less
- Reservation Options:
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- Also Known As:
- Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex