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“Good Location for North Terminal”

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Premier Inn London Gatwick Airport (North Terminal) Hotel
Ranked #2 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 15 August 2013

We often use Premier Inn as they can usually be relied on for cleanliness and comfort. We stayed here prior to an early flight and after a late one. It is very big and high tech with check in done on a touch screen. The outgoing stay was fine except for a surprisingly creaky (for a new hotel) bed..other than that the room was quiet considering it's next door to the airport. The bar and restaurant area were quite stylish. The service was fine and the food ok.

On our return we stay we were on a different floor. This time we didn't have to get up early and were looking forward to a shower and a comfy nights sleep. My husband had a shower before we went to have a meal, but I decided to have one before bed. Unfortunately, there was a problem with the water ...which wasn't very warm... so no shower! Sadly we had another creaky bed which creaked every time we turned over and woke us! We had the breakfast which was nice apart from the poor quality sausages with tough plasticky skins. Also, although checkout is at noon, we had a cleaner knock on the door and open it before I even had time to get across the room! (could have been embarrassing!) It's amazing that this hotel with it's high tech check in can't provide their cleaners with some sort of digital display to alert them to the vacated rooms.

We mentioned these problems when we checked out and will be getting a refund for the creaky bed causing the bad night's sleep.

Room Tip: Don't forget to swipe your keycard in the lift then press the floor you want.... otherwise you w...
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  • Stayed: August 2013, travelled as a couple
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1  Thank guardianangel1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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11,159 - 11,165 of 12,488 reviews

Reviewed 15 August 2013

this was my second stay at this hotel this year and I must say its very good value for money.Its very clean restaurant is very good and if your travelling from the north terminal its just a 5 min walk.

  • Stayed: July 2013, travelled with family
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1  Thank 997Sue12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We used the Premier Inn for one night as our return flight from our holiday was expected to land around midnight. As it turned out it was past 1am before we checked in. The deal that clinched it for us was the room and parking offer. With two younger children and four cases for a family holiday, being able to use the valet parking and have a very short walk to/from the terminal makes all the difference.

The hotel itself is incredibly convenient. The staff were friendly and helpful. The rooms felt very clean and fresh. It was tight for a family of four but the convenience far outweighed the compact room. It was also very quiet.

Breakfast was the familiar Premier Inn all-you-can-eat and was spot on. Kids eat free with paying adults. We ate well and were on our way home soon afterwards, thanks to being next door to the valet parking collection (right next door).

Overall, it was excellent value for money and a perfect end to our holiday. Driving home after a late night arrival wasn't something we were looking forward to. The whole room and valet parking deal came recommended and was a no-brainer . We'll definitely use it again.

  • Stayed: August 2013, travelled with family
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1  Thank ilove1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Gary location for an overnight at Gatwick, we booked a package with parking which is competitively priced and easy to drop the car off. Let down by the restaurant, meal arrived cold and took too long to re appear. If you use the restaurant pre book a table before you arrive to get your choice of time. Rooms are functional no complaints - not enough lifts for the number of rooms and reception was very busy on arrival. The 2 min walk into the terminal is a big plus point.

  • Stayed: August 2013, travelled with family
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2  Thank Adrian359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

Clean room, easy access to North terminal, lifts were not a problem, you can always use the stairs. Food good in restaurant but a little slow. We sat down at six and were not finished until eight - people were beginning to moan. With the fifteen nights car parking the value is excellent. Will certainly use again.

Room Tip: Use the stairs instead of the lift. To access the life from the ground floor you need you room key.
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  • Stayed: July 2013, travelled with family
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2  Thank CarolineDack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

We stayed here for one night before we flew to Spain on hols. I had forgotten to book airport parking so we got a lift there the evening before an early morning flight.

Checked in really easily and quickly. Room fairly non descript but clean. My boys (14 & 10) had twin beds in our room so it was all a bit snug but had everything we needed and only cost £40.

Room had air conditioning which we turned off as it was a bit too cold.

We had a drink in the bar downstairs but didn't eat. It was pretty busy but we got a table ok. Menu seemed ok and not too expensive. Food looked a bit insipid but ok. Drinks reasonably priced.

Great for a stopover.

  • Stayed: July 2013, travelled with family
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1  Thank Sare2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2013

I stayed in this hotel for one night prior to a flight for a business meeting, it was comfortable, convenient and quiet. They boast and guarantee a good nights sleep, and there right, the room was extremely quiet despite being next to the terminal.

Although I didn't use them, the restaurant and bar looked clean and tidy, there were a lot of people using them but the staff looked friendly and attentive, as were the staff on check in.

One of the bonuses for me was that the hotel discounted my short stay parking ticket by very nearly 50%. I would definitely use this hotel again for a stopover night before my flight, weather it be business or holiday.

  • Stayed: August 2013, travelled on business
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1  Thank KEB53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (North Terminal) Hotel

Address: Northway | Gatwick Airport North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Crawley
#2 Family Hotel in Crawley
#5 Business Hotel in Crawley
Price Range: £59 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (North Terminal) Hotel 3*
Number of rooms: 701
Official Description (provided by the hotel):
This Premier Inn is directly opposite the main entrance to the North Terminal, offering free monorail to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (25.00 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more   less 
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Also Known As:
Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex

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