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Premier Inn London Gatwick Airport (North Terminal) Hotel
Ranked #1 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 9 October 2013

Just spent a night before travelling from south terminal it's just a short walk to north terminal then a trip on the mono rail .
We booked in very quickly and had ordered dinner and breakfast for £22 each what a bargain.
Our room was on floor 5 and the hall was silent did wonder if it would be noisy as such a large hotel but it was silent never heard a thing from people or planes.
Room was clean with tea,coffee etc provided.
Dinner was fantastic with such good service from lovely staff I must say a poor girl dropped a drink and the customer really had a go at her there was no need for such rudeness to the girl he made her cry but she came back out and carried on serving .
We slept soundly in a lovely comfy bed.
Breakfast was fantastic self services but everything you could wish for .
We will return very soon for another night stay

Stayed: September 2013, travelled as a couple
Thank pauline j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10,034 - 10,040 of 11,629 reviews

Reviewed 9 October 2013

This was the second time we had stayed in the hotel and found it clean, comfortable, convenient and good value for money. It is typical modern premier inn standard and we had no problems with the easy electronic check in. It is just across a small road to the North terminal and the connecting transport to the South Terminal is just inside the North Terminal. A no stress airport experience.

We ate in the restaurant in the evening, good simple food.

Will use this hotel again

  • Stayed: September 2013, travelled as a couple
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Thank bex400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

At the risk of repeating many of the views already posted this is a very good value hotel next to the North Terminal that does everything that Premier Inn alwaysnpromise in their long-running TV commercials.
They've become the Ryanair of the budget hotel market but without the terrible customer service.
Rooms are a good size with a comfortable bed and good sheets.
A good bar and restaurant is useful for a late snack or early breakfast.
However,I do feel that Premier Inn are missing a trick by not making a certain number of rooms available to rent for a few hours for those in between flights at Gatwick,something we had to book through the excellent YOTEL on our return journey.
But this doesn't take away from the consistently good experiences we enjoy with Premier Inn.

  • Stayed: October 2013, travelled as a couple
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Thank Wahaay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

We have stayed at several Premier Inns before but this was our first time at this really convenient hotel situated almost in Gatwick North Terminal. We were greeted by several staff on arrival and used an excellent self service check in system and had keys and meal vouchers in seconds. The lifts were rather crowded and confusing as you had to touch your room key in the lift to then be able to select a button for your floor. Room was clean comfortable and quiet.....really quiet, especially considering its location. There is a warning on Premier Inn's website about the possibility of noise at this location but we heard nothing while we were there despite the hubbub of activity of traffic and aircraft we could see outside our window.
We had dinner and breakfast. Not Cordon Bleu but perfectly satisfactory with pleasant helpful staff.
Altogether a very good experience and we will be using this hotel from now on when travelling from Gatwick. We also used the Valet Parking facility offered on Premier Inns website. This was also a smooth and efficient service although we have yet to return to collect our car!

  • Stayed: October 2013, travelled as a couple
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1  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

I stayed there before going to the wedding. If you will book early enough you have the best value for the money. Very comfortable bed. What could be improved is shover. Not a lot of water pressure. Overall good night of sleep.


  • Stayed: September 2013, travelled as a couple
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Thank Ania R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Great value for money and excellent location for airport. Not sure about check in machines, no faster than traditional desk but staff were helpful. Clean comfortable room, bit of a squeeze for four! Restaurant better than expected, but make a reservation as its very busy.

  • Stayed: October 2013, travelled with family
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Thank Laura25ch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 19 October 2013

Thank you for taking time to review Premier Inn London Gatwick Airport North Terminal.

I am pleased that you found your stay to be great value for money in an excellent location. I am also pleased you found the room to be clean and comfortable and enjoyed a meal in the Thyme restaurant.

We look forward to welcoming you back in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

Perfect for spending the night before an early night. New hotel about 50 metres from the North Terminal. Rooms are good and clean, beds comfortable.
We had a quick bite to eat in the restaurant which did the job but the experience wasn't amazing, a bit like a Weatherspoons really. It was also incredibly hot in the restaurant although this could have just been a one off. For better food head to the Sofitel next door.
Overall I would stay again as it is cheap, clean and convenient.

Stayed: June 2013, travelled as a couple
Thank HerTTford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 19 October 2013

Thank you for taking the time to post your review on Premier Inn London Gatwick Airport North Terminal.

I am glad that you found your room to be clean and comfortable and your stay convenient. I am however sorry to hear that your experience in the restaurant wasn’t great and you found it to be too hot. I am very disappointed you did not enjoy your experience.

We hope to welcome you back to Premier Inn London Gatwick Airport North Terminal in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (North Terminal) Hotel

Address: Northway | Gatwick Airport North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Crawley
#2 Family Hotel in Crawley
#5 Business Hotel in Crawley
Price Range: £56 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (North Terminal) Hotel 3*
Number of rooms: 630
Official Description (provided by the hotel):
This Premier Inn is directly opposite the main entrance to the North Terminal, offering free transit to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (19.50 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more   less 
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Also Known As:
Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex

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