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“Excellent hotel and great value.”

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Premier Inn London Gatwick Airport (North Terminal) Hotel
Ranked #1 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 23 March 2014

Stayed just the one night 24 Feb with my wife before flying out to Antigua/Barbados on an England Cricket Supporters Tour from the South Terminal.
Arrived at Gatwick North Terminal via the shuttle from the South. As you exit the shuttle keep heading in the same direction the shuttle was travelling and you come across two lifts at the front of the train. Above the lift doors are signs "Premier Inn". When you exit the lifts (which descend) you are facing the hotel,
We were greeted at ground floor level by a staff member in the lobby. The lifts are straight in front which take you to the reception level.
More staff assist booking in if required (I just let them do it) and then it's straight up in a lift to your room (just hold the door key card against the reader in the lift and select your floor).
Great room, roomy and spotlessly clean. Strong shower, comfy bed. We'd sorted the meal deal at reception which is good value by airport standards and prices. Evening meal includes a pint etc. and breakfast far exceeded anything you'll find in the terminals. Service was swift and polite.
Got the holiday off to a flying start!

Room Tip: Our room faced into the courtyard. Not bothered about a view. We got a great nights sleep. Couldn...
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  • Stayed: February 2014, travelled as a couple
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Thank altrincham88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 26 March 2014

Thank you for taking the time to post your review on Premier Inn London Gatwick Airport North Terminal.

I am pleased that you had an easy check in with staff to assist you and then straight up to your room. It is great to hear that you had a great spacious room that was spotlessly clean, with a comfy bed and a strong shower.
I am delighted that you took advantage of our Meal Deal (3 course meal and drink plus an all you can eat breakfast) I am glad that you received swift and polite service in our on site Thyme Restaurant.

We look forward to welcoming back again in the future.

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9,447 - 9,453 of 11,594 reviews

Reviewed 23 March 2014

This hotel is the ideal place to stay before and after flying. It's right opposite the North Terminal so not far to go at all. The rooms are clean and quiet with a comfy bed. Always had a good nights sleep here. There is a Costa and restaurant which opens early enough for breakfast if you have an early flight. Has everything you need for a shot stay.

  • Stayed: March 2014, travelled as a couple
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Thank Jayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for posting your review on Premier Inn London Gatwick Airport North Terminal.

I am delighted that you found the hotel to be the ideal place to stay before and after flying.
I am pleased that your rooms were clean and quiet with a comfy bed so you were able to have a good nights sleep during stay.
It is great to hear that this hotel has everything you need for a short stay.

We look forward to welcoming you back to stay again in the future

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

Stayed here night before flight which was nice booked 6 weeks advance only paid £39 so great value lovely comfy bed quiet and excellent breakfast good security with your room card activation in lift lots of staff on hand for automated check in would def stay here again

Stayed: March 2014, travelled as a couple
1  Thank Petertc66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for taking the time to post your review on Premier Inn London Gatwick Airport North Terminal.

I am delighted to hear that you found your room to be great value and quiet with a lovely comfy bed. I am glad that your ‘All you can eat’ Breakfast was excellent.
It is good to hear that you found lots of staff on hand to help with check in and that you thought the security was good with your room key being used to activate the lifts.

We look forward to welcoming you back to stay again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

Hotel modern one minute from the north terminal excellent restaurant with good price fast and efficient service, great deal for one night stay. New and quiet rooms with everything you need for be comfortable I will definately stay here again.

  • Stayed: December 2013, travelled as a couple
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1  Thank Ariana M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for posting your review on Premier Inn London Gatwick Airport North Terminal.

I am delighted to hear that you found the hotel to be modern with an excellent onsite Thyme Restaurant with efficient service.
It is great to hear that there was everything you needed in your room. I am also pleased to hear that your room was quiet and comfortable during your stay.

We look forward to welcoming you back again in the future.

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Reviewed 22 March 2014

We stayed here night before holiday. Clean, convenient and everything we needed. Ate in restaurant in the evening. Good steaks! There's a bar and costa on site too. Great access to airport by foot. Train regular to south terminal. Slept well and didn't hear any planes. Staff friendly on arrival. Tea/coffe in room, sling with hair dryer. Everything clean and comfortable. Good value. Great way to start the holiday a day early and relax

  • Stayed: March 2014
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1  Thank gwizzard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for posting your review on Premier Inn London Gatwick Airport North Terminal.

I am pleased that you found the hotel to be Clean, comfortable and convenient with everything you needed during your stay.
I am glad that you found the staff in he hotel to friendly on arrival. It is great to hear that you enjoyed our on site Thyme Restaurant.
I am delighted that you slept well and were not disturbed by any plane noise.

We look forward to welcoming you back to stay again in the future

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Reviewed 22 March 2014

This hotel is so easy to get to from Gatwick South terminal by shuttle. The service is excellent, rooms great, food great. Next day up the travelator and straight into North Terminal. Could not be easier. A great place to stay.
Maureen Hope

  • Stayed: March 2014, travelled as a couple
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1  Thank Maureen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for taking the time to post your review on Premier Inn London Gatwick Airport North Terminal.

It is great to hear that you found the service in the hotel to be excellent with great rooms.
I am pleased that you found it easy to get from Gatwick South Terminal on the monorail.
I am glad that you found the food in our onsite Thyme Restaurant to be Great.

We look forward to welcoming you back to stay in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

We have flown many times from Gatwick and tried most of the hotels -small and large; close and far; expensive and cheap. The Premier Inn beats all the rest including the Hilton and Sofitel. Yes, the rooms are a little small but for one night they're fine. There is little or no noise and the beds are divine. Getting to either terminal is easy and quick and being on-site allows flexibility in checking-in. The parking package is great and we were not charged for an extra night's parking when the flights were changed. Staff at both the Premier and the Valet parking are really helpful too. Best value for money by a long way - try it!

Room Tip: Not been given a bad one yet!
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  • Stayed: January 2014, travelled as a couple
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2  Thank Chris_and_Dave265
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quin_Holtzhuizen, Manager at Premier Inn London Gatwick Airport (North Terminal) Hotel, responded to this reviewResponded 25 March 2014

Thank you for posting your review on Premier Inn London Gatwick Airport North Terminal.

I am delighted to hear that you enjoyed your stay with us and were not disturbed by any noise. I am pleased to hear that you thought the beds were divine.
It is great to hear that you found the hotel staff and Valet parking staff to be really helpful. I am glad that the ‘Sleep, Park and Fly’ package was great for your needs.

We look forward to welcoming you back to stay in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (North Terminal) Hotel

Address: Northway | Gatwick Airport North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Crawley
#2 Family Hotel in Crawley
#5 Business Hotel in Crawley
Price Range: £54 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport (North Terminal) Hotel 3*
Number of rooms: 630
Official Description (provided by the hotel):
This Premier Inn is directly opposite the main entrance to the North Terminal, offering free transit to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (19.50 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more   less 
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Also Known As:
Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex

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