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Premier Inn London Gatwick Airport (North Terminal) Hotel
Ranked #1 of 28 Hotels in Crawley
Certificate of Excellence
Madrid, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“so disappointed”
1 of 5 bubbles Reviewed 14 May 2014

Check in took a ridiculous 25 minutes. Go somewhere else. We would have given up when a member of staff said that this was normal, but we had prepaid. Talk about captive audience. Apart from that it was a normal Premier Inn, rooms a bit small, but OK for one night.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank davidsreview2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10,047 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,230)
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Wales
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Other than a very slow and chaotic check in, despite having checked in on line, our overnight stay was excellent. The room was clean, bed comfortable. We had dinner in the restaurant and there was a wide choice of menu, pleasant and hardworking staff, and very friendly.

  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary99088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
notnic
Level Contributor
118 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Stayed night b4 our holiday and on return too. Good rooms, nice location. First visit v gd. On return disappointed to find restaurant closed at 10.45 pm but thank goodness we cd get toasted sandwiches from costa on site. Bar was packed with a party of men off to magalluf .. The hd taken over, was noises, lots of swearing, bar n floor were sticky, manager didn't seem to care .. Disappointing.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank notnic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
126 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

The Premier Inn at Gatwick is a fantastic way to start your holiday, great value for money and very convenient.

When making use of the Park & Fly package, you follow signs for the short stay car park and valet parking - easy to drop the car off and take the short 5 minute walk across to the hotel.

There have been some improvements to the hotel - most notably they have removed the wall hiding the 4th elevator as you enter at the ground level of the property. The lack of lifts was always an issue when the hotel was busy and whilst there are still long waits for the lifts at peak times, it is certainly an improvement.

The room was climate controlled and felt nice and cool, clean and tidy. Our shower soap had not been replenished but a quick call to reception and a member of housekeeping arrived within 5 minutes to refill - should have been checked before we checked in, but quickly resolved.

Free wifi for 30 minutes or £3 for 24 hours.

Finally, the best feature is the location - walk across the road, up a lift and you're in the terminal (North) or short tram ride over to south terminal - you can't beat it.

Room Tip: Pick a high floor.
See more room tips
  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LukeRichM5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jersey, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Stayed here last night as our flight back to the UK arrived in the early hours. Was lovely to literally walk out of the terminal (stumble half asleep!) and be in bed within minutes. Friendly staff even at 3am and the room as perfect. Small, but i'm guessing this is designed for one nighters rather than holidays so it was perfect. Bed was amazing, like heaven after the flight! Spotless clean and for once a decent hairdrier! 10/10..... have already booked again for a trip later in the year! We also had brekkie, a bit pricey but nothing more than you'd pay in the airport. It was exceptional, hot, fresh and tastey (stuffed my face after bad hotel food on holiday!) thank you premier inn :)

Room Tip: We had room 1053 which faced into a courtyard on the top floor (10th) perfectly silent!
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jessica d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
80 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Stayed here for 1 night prior to our holiday in Montego Bay. Hotel is literally 1 minutes walk from the entrance to the North Terminal so it was hugely convenient.

Room - large, very clean, decent bathroom and had coffee/tea making facilities. Staff on the front desk were very friendly and helpful. We had absolutely everything we needed for a 1 night stay. We ate in the restaurant on the evening and the quality of food and the price was good. We paid less than £60 for the hotel so overall we were extremely pleased and would not hesitate to stay here again if we had an early flight from Gatwick.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DR40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saltburn-by-the-Sea, United Kingdom
Level Contributor
126 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 bubbles Reviewed 14 May 2014

Stayed here the night before we flew to USA from North Terminal. I can't comment on the parking there as we parked at valet parking across the road from the hotel. Swift check-in with friendly helpful staff. Room only cost us £38- very clean and we had everything we needed. We did the Premier Inn £22.99 deal (each) which was a 3 course meal plus a drink (alcoholic/soft drinks) and then an all-u can-eat breakfast buffet which has many options, both hot and cold.I would defy any reasonable person not to find something on the menu for dinner or breakfast that appealed to them.
We had a lovely relaxing evening in the restaurant,excellent breakfast next morning and strolled over the road straight into the North terminal...wonderful! Can't beat it for value for money :)

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank funkimunki67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport (North Terminal) Hotel

Property: Premier Inn London Gatwick Airport (North Terminal) Hotel
Address: Northway | Gatwick Airport North Terminal, Crawley RH6 0PH, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Restaurant Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Crawley
#2 Family Hotel in Crawley
#5 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport (North Terminal) Hotel 3*
Number of rooms: 630
Official Description (provided by the hotel):
This Premier Inn is directly opposite the main entrance to the North Terminal, offering free transit to the South Terminal which takes only 2 mins. This new hotel is located within easy reach of the M25 and M23, providing a Costa coffee store, Thyme restaurant and bar, business lounge and express check-in. This hotel does not have its own car park however, parking is available at a discounted rate (19.50 GBP for 24hrs) for Premier Inn guests at the North Terminal short stay car park. This is payable at reception on production of your parking ticket. NOTE - Multiple hotels are located in the area, please ensure you have selected the correct hotel before completing your booking. ... more   less 
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Also Known As:
Premier Inn London Gatwick Airport (North Terminal) Hotel Crawley, West Sussex

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