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Reviews (3,632)
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1,636
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All reviewswet roomno windowsouth terminalvip roomair contouch screenan early flightcontrolled by a tabletone nightwindowless roomrooms are smallmonsoon showerrunway viewcomfortable bedhigh techfloor spacebetween flights
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Reviewed 3 weeks ago

We booked an overnight stay here because it was such a convenient location for our flight the following day. I am glad we used air miles to pay as I wouldn't have liked to pay cash for the room we had.

We were in a bunk room on the 8th floor which had everything we needed for such a short stay but floor space was definitely minimal.
The room was roasting but putting the air conditioning on meant that the person in the top bunk was frozen as the vent was almost directly above their head.
The main issue however was noise - we arrived at 10pm and we were not told to keep noise down in the corridor; you would think that this was just a given anyway but clearly not. Even if we were not situated 3 doors from the lift there was no getting away from the noise created by guests throughout the night coming and going.

Whole conversations could be heard and doors slamming this resulted in us barely sleeping and a migraine for me the next day.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Rooms
    • Service
Thank tilly1622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at BLOC Hotel Gatwick, responded to this reviewResponded 2 weeks ago

Dear Tilly

I'm of course very sorry to see from your review that you didn't have the peaceful night's sleep here that we want all our guests to have.

If you look back at our reviews I hope you can see that noise is very rarely an issue here at BLOC Hotel Gatwick. As we are situated so centrally within the airport we spent a lot of time ensuring that the sound-proofing is of the highest quality to prevent the noise of the aeroplanes, or other guests, disturbing anyone's sleep. We are checking the seals on the room that you stayed in as occasionally they require maintenance to keep them working as efficiently as they should.

We really care about your opinion and would like to apolgise for the uncomfortable night that you had. Please do contact our Guest Relations Officer directly, thomas@blochotels.com, as he would love the opportunity to offer you an incentive to return to BLOC so that you can have the positive experience of a comfortable, quiet and restful night with us at Gatwick.

Kind regards

Sarah O.

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Reviewed 3 weeks ago

I would like to give great feedback to the service and rooms for BLOC. I had paid for the "ASPIRE" room which was a bit more expensive however the room was absolutely worth it! From the windows you can see the planes take off at a close range which was magnificent. The bed was comfortable and the atmosphere was beautiful. I think the best and the most unique thing about BLOC is the tablet control fitted to the wall. You get to control the lighting, air con and blinds through a tablet which was brilliant. If I were to make a criticism, the windows aren't fully soundproof so you will have to get use to lightly hearing a plane ever two and a half minutes. In conclusion, BLOC was an absolute brilliant stay and the next time we go on holiday from Gatwick, it will be in BLOC again.

Room Tip: You will be paying more for the views outside your window. All the rooms are practically the same.
  • Stayed: June 2018, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Sam A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at BLOC Hotel Gatwick, responded to this reviewResponded 3 weeks ago

Dear Sam

Many thanks for your review and the positive feedback that you've chosen to give.

I'm glad that you gave an Aspire room a try, they're more spacious than our standard sleep room so you do pay a little more for it but you also get a bit more! They all have corner windows (runway views are available on request subject to availability), a chaise longue and work station and at 16sq. m. should be the perfect place to spend the night in the middle of Gatwick. We like to think the Aspire is a premium choice for guests and you'll get our best rates for it by booking directly with the BLOC Reservations team as far in advance as possible.

We're really delighted that 'BLOC was a brilliant stay' and that you'll be back to stay with us here in the future, we look forward to seeing you again soon.

With kindest regards

Sarah O.

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Reviewed 3 weeks ago

A lovely place to stay before an early flight. Check-in was easy and quick. The room was very clean and although compact, it was very calming with great views and soundproof. Complimentary bottled water and a very comfortable bed. I highly recommend.

  • Stayed: April 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
2  Thank KissesfromKissimme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at BLOC Hotel Gatwick, responded to this reviewResponded 3 weeks ago

Thank you very much for your lovely positive comments.

It sounds as if BLOC exceeded your expectations which we're delighted to see! We like to think that BLOC really does provide the ideal place to stay at Gatwick if you've got an early-morning or late-night flight. The staff team are trained to offer the quickest check-in possible and of course you have the capacity to check-out directly from your room using the Samsung tablet if this makes life any easier for you.

We're always really grateful to have a recommendation on Tripadvisor, many thanks and we'll look forward to seeing you at BLOC Hotel next time you have an early flight out of Gatwick.

With best wishes

Sarah O.

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Reviewed 3 weeks ago via mobile

Another excellent Bloc experience. Fast and friendly check in and we received our requested airside Aspire room. Great views to spend the evening and fantastic shower to refresh before a relaxed nights sleep and then stumbling out to our v v early flight. Does exactly what it offers and at good value if you plan ahead. Thanks Bloc.

Stayed: June 2018, travelled as a couple
1  Thank kiwiruss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at BLOC Hotel Gatwick, responded to this reviewResponded 3 weeks ago

Dear Russ

We couldn't be happier to see a review like yours; you've clearly been to stay here on more than one occasion which is a great endorsement in itself. Sometimes it's a really good idea to go for one of our more spacious Aspire rooms if you want a little more than just a compact, quiet, comfortable standard Sleep room for the night. Our best rates are always available by booking as far in advance as possible, directly with our in-house Reservations team. If you have any questions about BLOC the team can always answer them for you too!

Please sign up for our new VIP list next time you're thinking of booking a night with us at BLOC, we'll then be able to offer you some rewards for your continued loyalty to BLOC Hotel Gatwick and make your stay here that bit more special.

With kindest regards

Sarah O.

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Reviewed 3 weeks ago

Best choice for a transit in Gatwick Airport. The whole check-in and finding the hotel inside the airport went very smooth. There was not much need to even talk to the staff, as they had great systems for check-out and check-in was super easy and not crowded at all during our arrival. The rooms are very compact. For us as a small family it was enough of hassle to fit inside the room. The reason we stayed though was because of an early transit the next day so this option made its job. Very new and modern. We can recommend this!

  • Stayed: June 2018, travelled with family
    • Location
    • Rooms
    • Service
2  Thank robinochalexandra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah O, Manager at BLOC Hotel Gatwick, responded to this reviewResponded 3 weeks ago

Dear Robin

Thank you very much for taking the time to recommend BLOC Hotel Gatwick in your Tripadvisor review.

Our pre-payment booking system ensures that you have none of the hassle that you sometimes associate with booking in to a hotel and means that you can access your room as quickly as possible and start thinking about a good night's sleep. When you checked-out I hope you used the Samsung tablet to check-out directly from your room; you then just leave your keycard in one of the boxes provided, so definitely no need to talk to staff there unless you actually wanted to!

It's good to see that finding BLOC was easy and you liked the fact that we've got a very clean, contemporary feeling here

We're very grateful for your recommendation; next time you're thinking of booking please sign up for our VIP list and you'll find there are some extras that we're happily providing to thank you for your loyalty to BLOC.

Looking forward to welcoming you back to BLOC Hotel Gatwick again soon.

With best wishes

Sarah O.

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