We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent value for money”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Premier Inn London Gatwick Airport South (London Road) Hotel
Ranked #14 of 28 Hotels in Crawley
Certificate of Excellence
Reviewed 13 January 2012

Once again excellent value for money. Gatwick Premier South has friendly and efficient staff always keen to help. Onsite Pub/restaurant is great value for money and offers and great menu from breakfast to evening meals. Would definately recommend. Room clean, comfy, quiet. Best value for money and better than most top class chain of hotels!!

  • Stayed: January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Juls C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,565)
Traveller rating
Traveller type
Time of year
Language

1,372 - 1,378 of 1,565 reviews

Reviewed 10 January 2012

We returned to this hotel as we have always found it to be good and we were not disappointed , its an excellent choice for a budget hotel. Our room was clean as was the bathroom, it's got all that you need for a comfortable stay at a good price when booked early. The staff are very pleasant, more than we can say for some other hotels we have stayed in. We had a meal in the pub next door, it was delicious and a good price. If you get the room for £29 and compare it with the Travelodge its well worth the extra money. Sorry i cant write any thing bad about this hotel as it's all good.

Room Tip: High floor away from lift
See more room tips
  • Stayed: January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TWEEDY5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this reviewResponded 18 January 2012

Dear Guest thank you for taking the time to leave your feedback regarding your stay with us.

I am very glad that we were able to welcome you back with us again and that your expectations are continuing to be met, we certainly hope this will not be the last time that you stay with us here.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2012

At just £29 you cannot argue, rooms are excellent quality for this low price! Will use again

  • Stayed: December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank boyo1927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2012

Booked in to this hotel for an over night stay with a few friends. Our room was good although there was a half eaten biscuit lying on the floor under the radiator when we arrived but our friends room was freezing even with the heating on. So cold that the canned drinks left out felt like they had been in the fridge!!

The restaurant was the reason I would rate this hotel as poor. After eating in a premier inn for breakfast before I convinced my friend to try it out and what a disappointment. There was hardly any food, the coffee was freezing, croissants which are usually served warm were left in plastic wrapping on the side. The display was poor and all round dismal. My friend asked for a soft boiled egg, as this was offered when we paid for the meal. 40 minutes later it still hadn't arrived and when asked the staff responded it was cooking!!! The restaurant staff were not attentive, rude and aggressive when challenged and didn't even offer an apology or refund for this poor experience.

So by all means use this hotel for the rooms as these were ok depending on which one you get but don't bother with the breakfast you best eating out somewhere else.

  • Stayed: December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Georgi87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this reviewResponded 11 January 2012

Thank you for taking the time to respond about your experience. We already passed your feedback to the restaraunt team and they want to offer their apologies as this experience does not represent their true commitment to our guests. Your feedback is very much appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2012

Stayed for a week in August, breakfast was a bit greasey, the restaurant was smelly for the entire duration, smelt like a rusty old pub and the bedroom smelt like a public lavatory but at 29 pound a night (prebooked) even the local WC in the town would cost more !

Staff were good, parking was great and Gatwick was very near, you guessed we didn't eat there after day 1 !

  • Stayed: August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bankster_Robber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this reviewResponded 5 January 2012

Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment, I do apologise that on this occasion we failed to provide this. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2012

I often stay here the night before an early flight the following morning. The rooms are as expected of any Premier Inn and serve their purpose. Despite being busy and also close to Gatwick airport, the rooms are quiet.

The real reason why I book this place over any others in the area is the superb pub on-site, the food is great and the service on my most recent visit was excellent.

By staying here it really does feel like your holiday has already begun.

  • Stayed: February 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 0_-_RONIN_-_0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this reviewResponded 10 January 2012

Thank you for taking the time to write this comment. I will definitely pass your feedback to the restaurant and reception teams and I hope we can welcome you back to Gatwick Airport South in the future. As you and other guests well said we are looking forward to show that your holidays starts here!.

Kind regards

Claudio Morales
Operations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2011

Typical Premier Inn. Pleasant efficient staff, comfortable and very clean rooms and great value food in teh restaurant. This is a taxi ride away from Gatwick Airport of about £20, so factor that in if comparing prices.
The only bad point is that there is no free wi-fi. Come on Premier Inn, please give us free wi-fi.

  • Stayed: October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank GuernseyDonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this reviewResponded 10 January 2012

Thank you for taking the time to post a review on Premier Inn Gatwick Airport South. I am delighted to hear you had a comfortable and clean stay with us. We have good news about the WI FI. The first 30 mins are for free and if you want for a day it is now for just £3.00, a much better price for you and your family. Also in the future please contact us and we can help you to find the best deals in terms of the taxi service.

Kind regards
Claudio Morales
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Crawley hotels
1.6 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
1.5 mi away
BLOC Hotel Gatwick Airport
1.7 mi away
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
Premier Inn London Gatwick Airport (Manor Royal) Hotel
1.6 mi away
Hilton London Gatwick south terminal
0.2 mi away
Ibis London Gatwick Airport
Show Prices
Show Prices
Show Prices

Been to Premier Inn London Gatwick Airport South (London Road) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn London Gatwick Airport South (London Road) Hotel

Address: London Road | Lowfield Heath, Crawley RH10 9ST, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#8 Family Hotel in Crawley
#10 Romantic Hotel in Crawley
#12 Business Hotel in Crawley
Price Range: £45 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Gatwick Airport South (London Road) Hotel 3*
Number of rooms: 105
Official Description (provided by the hotel):
In the grounds of a 13th-century manor, close to leisure parks and less than a mile from the airport ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Premier Inn, Odigeo and HotelQuickly so you can book your Premier Inn London Gatwick Airport South (London Road) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Gatwick Airport South Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport South (London Road) Hotel Crawley, West Sussex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing