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“Excellent value for money”

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Premier Inn London Gatwick Airport South (London Road) Hotel
Ranked #13 of 28 Hotels in Crawley
Walberswick, United Kingdom
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Excellent value for money”
5 of 5 bubbles Reviewed 3 July 2012

Could not suggest a better place to stay if flying early from Gatwick. Very good value meal at next door pub.

Stayed June 2012, travelled with family
Helpful?
Thank ANZ D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,390 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Benfleet, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 July 2012

This Premier Inn is perfect for family getaways. The accomodation is clean and the location is absolutely wonderful. It is situated on a Manor estate so when you wake up in the morning and look out your window you see rabbits and the resident birds. The Inn is about 30 mins from Brighton which is easy to get too and so you can either go round Crawly or go into Brighton to visit the beach and other array of attractions. The Breakfast is well worth the money as it is a full cooked breakfast and you can eat as much as you want. Which is pretty good for growing kids.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dee-jay a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 July 2012

Travelled as a family for a one night stay to visit family in the area. Arrived at about 11pm, after checking with the hotel first by phone that this was OK and there were several available car parking spaces. Parking was free. Staff were very friendly upon arrival and check in was smooth. The room was spacious for four people, with a large double bed (the widest I've ever seen in this country) and two fold up beds already made up. The only problem with the room was it was too warm and there was no air conditioning. An electric fan had been provided, along with a laminated letter with tips to keep the temperature down, such as leaving the curtains closed during the day, so I suspect many people have complained about this. I didn't bother complaining as there was nothing the staff could have done as a short term fix. There was also no milk on the drinks tray so we were unable to have a hot drink in the room, I only mentioned this as we checked out but I'm sure the staff would have brought us some milk had we asked. The location was nice and quiet, even though it was fairly close to the airport. The adjoining pub looked very nice and I was happy with my stay, even though only here for one night. I would stay here again if I needed to.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Timrowlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 6 July 2012
Dear Guest,

Firstly I would like to thank you for taking the time to leave your feedback on your stay with us.

I am glad that you enjoyed the grounds, the staff service, the pub and the hotel in general. With regards to the issues that you had on your stay unfortunately you are right that the temperature in the rooms is a major issue for us at this hotel, you can be assured that this is an issue that we are looking into at the moment so we hope this wont be a problem the next time.

You also mentioned that there was no milk when you checked into your room, I can only apologise for this, there should have been milk included in the room once it was made up and cleaned. If you ever find that this is an issue again please feel free to ring one of our reception team and we will be happy to bring you some more milk.

I certainly hope that this experience has not put you off of staying with us again in the future and I hope that we will be welcoming you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erlensee, Germany
Level Contributor
79 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 2 July 2012

I was here for a business trip and I found all I need. It is so much better than his sister hotel in fleming way. Looking outside of the window it is nature as far as your eyes can look. The staff is so friendly and helpful. The nights are calm and relaxing. The breakfast is wonderful.

I can only recommend this nice location!

Wow!

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 1 July 2012

What a lovely Hotel. Surrounded by grass fields, it was a pleasue to go for a early morning walk to see the rabbits and squirells romping around.
Staff were friendly and accomodating. Our room was pleasant with plenty of room, with hanging space and shelving which allowed us to empty our suitcases.
Close to Gatwick Airport and Crawley, with regular bus services and bus stops on the road out the front. A airport (Gatwick) bus calls into the hotel on a regular basis, times at reception.
The hotle next door is excellent, very old but very comfy in the evening chill. Meals are excellent at a reasonable price.
Would recommend for some peace and quiet.

Room Tip: All rooms are good.
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hanktank4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 6 July 2012
Dear Guest,

Thank you first of all for taking the time to leave your feedback on your stay here with us.

I was very pleased to read that you took enjoyment out of the grounds that we are lucky enough to find ourselves in here, this is a matter of particular pride for us here as we beleive not many other hotels can be so close to a major international airport yet still provide the setting we can.

I certainly hope that we will be welcoming you back with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egham, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 30 June 2012

We stayed here the night before an early morning flight and loved it! The rooms are comfy and clean and the staff were really helpful. There is plently of grass around the hotel and even a pond- we felt miles away from the aairport. The pub restaurant was also really good and a reasonable price, and getting to and from the airport was easy as the shuttle bus stops here.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emyegg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashbourne, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 26 June 2012

fantastic value for money, lovely clean comfy room, great food and a great place to stay.
This little hotel and pub is a small piece of country side a stone throw from gatwick airport. Rabbits nibble on the lawn, fish in the pond outside the pub. I was so pleased i stumbled across this place and would highly recommend it. All the staff are excellent and very professional.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 29 June 2012
Dear Guest,

Thank you very much for taking the time to leave your feedback on your stay here with us.

I was very pleased to read your comments regarding the grounds in which we are lucky enough to find ourselves in here, this is an area of particular pride we have here, we do not beleive many other airport hotels can offer the grounds of a rustic country hotel whilst still being so close to a major international airport and I was very pleased to read that you felt the same way also.

I certainly hope that we will be welcoming you back with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport South (London Road) Hotel

Property: Premier Inn London Gatwick Airport South (London Road) Hotel
Address: London Road | Lowfield Heath, Crawley RH10 9ST, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#10 Family Hotel in Crawley
#10 Romantic Hotel in Crawley
#12 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport South (London Road) Hotel 3*
Number of rooms: 105
Official Description (provided by the hotel):
In the grounds of a 13th-century manor, close to leisure parks and less than a mile from the airport ... more   less 
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Also Known As:
Premier Inn Gatwick Airport South Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport South (London Road) Hotel Crawley, West Sussex

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