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Premier Inn London Gatwick Airport South (London Road) Hotel
Ranked #12 of 28 Hotels in Crawley
Ely, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“johnboy”
5 of 5 bubbles Reviewed 3 February 2014

welcoming, friendly and helpful staff, restaurant ok, good service, food satisfactory but too many chips,. large car park, hotel convenient for both Gatwick terminals Room clean and well maintained and very comfortable bed


  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Jonny F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are pleased to hear you enjoyed your stay at our hotel, finding it comfortable and convenient for the airport. We hope you had a safe onward journey and that we are able to welcome you back to our hotel again in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,371 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Tirana, Albania
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 3 February 2014

This beautiful od hotel is perfect after a long busines day,
we cam here for a night before traveling from Gatwick and we had such a good night of sleep.
In the morning ther is a very nice well organised back yard.
Perfect to have the morning coffee before you leave,

  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Olsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

Its great to hear you enjoyed your stay with us. We hope you had a safe onward journey and that you will be able to visit our hotel again in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cornwall UK
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

We booked a stay and park for 15 nights and we were very pleased with the price and the comfort of the hotel.
It is ideal for popping into Crawley for the evening and very close to the airport South terminal and the long stay parking.
We would definitely stay again when flying out of Gatwick.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank hiitscharlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

Thank you so much for your great review. We are so pleased you enjoyed your stay with us. It is wonderful to hear you found our hotel comfortable, convenient for the airport and good value for money. It is also good to hear that you found our Sleep, Park & Fly package efficient and easy to use.

We all hope you had an enjoyable onward trip and that we can welcome you back to stay with us again sometime in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamworth, United Kingdom
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 26 January 2014

Rooms are very basic but still have the essentials. Tea & coffee making facilities plus shower gel. Once we checked in we headed straight to the bar ( chef & brewer) on site. good menu, great atmosphere with a lovely open fire. We felt very relaxed and really enjoyed the food.
Just have to add that the couple we traveled with had an issue with there booking but the staff were absolutely fantastic. They sorted it and came over to the pub to let us know. This was much appreciated.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are pleased to see you enjoyed your stay with us. Its great to hear our staff were able to rectify any problems you encountered.

It is also lovely to hear you enjoyed your visit to the Gatwick Manor restaurant. We will pass your kind comments onto their management team.

Thanks again for taking the time to post your review. We hope you had an enjoyable onward journey and that we can welcome you back to stay with us again soon.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, UK
Level Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 26 January 2014 via mobile

There are a few Premier Inns around Gatwick but this review refers to the one ajacent to the Gatwick Manor.
This is the 2nd time I have stayed here & the staff are friendly, location good (especially if you're at a function in one of the Gatwick Manor function rooms)rooms clean & lots of parking.
Special mention to Jay who greeted us with a huge smile & fun personality when we checked in & also was the same when we checked out.

Stayed January 2014, travelled with friends
Helpful?
Thank fussybird58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

Its great to hear you enjoyed staying at our hotel for the second time. It is always especially pleasing to hear that our staff made a good impression. Our whole Reception team works very hard so it is nice to see them get recognition for the efforts. You will be pleased to hear that since your visit Jay has been promoted to Reception Team Leader which is very well deserved for all his hard work! I will pass your kind comments onto him.

Thanks again for taking the time to post your review. We all hope you had a safe and smooth onward journey and that we can welcome you back for a third time very soon!

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed 25 January 2014

Met up with family here for a pre-holiday evening meal. All ok, somethings on menu not available but ok for a basic meal and chat. Staff courteous, not their fault about menu, reasonable service. Clean, basic for an overnight stop before flying from Gatwick. Better hotels available, depends on what you want! Transfers to Gatwick available.

  • Stayed January 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank cyon17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 4 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We were pleased to hear you found our hotel clean and handy for the airport. Although we work closely with their team, the Gatwick Manor restaurant is actually run by a different company. However, all feedback is very important to us so we will pass your review onto the team at the Gatwick Manor so they can keep their levels of service as high as possible.

Thanks again for taking the time to post your review. We hope you had a safe and enjoyable onward journey and that we are able to welcome you back to our hotel again in the future.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worthing, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 January 2014

An excellent choice for a stopover to or from Gatwick. Very quiet location; comfortable room and bathroom, and efficient service. There is a shuttle bus between the airport and the hotel for the modest cost of £3.00







  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 24 January 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

Thank you so much for your kind words and great review. We are so pleased you enjoyed your stay with us. We all hope you had a smooth onward journey and that we can welcome you back to our hotel again in the near future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London Gatwick Airport South (London Road) Hotel

Property: Premier Inn London Gatwick Airport South (London Road) Hotel
Address: London Road | Lowfield Heath, Crawley RH10 9ST, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#10 Romantic Hotel in Crawley
#10 Family Hotel in Crawley
#12 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport South (London Road) Hotel 3*
Number of rooms: 105
Official Description (provided by the hotel):
In the grounds of a 13th-century manor, close to leisure parks and less than a mile from the airport ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Gatwick Airport South Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport South (London Road) Hotel Crawley, West Sussex

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