We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Premier Inn London Gatwick Airport South (London Road) Hotel
Ranked #13 of 28 Hotels in Crawley
Certificate of Excellence
Macclesfield, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Overnight Stay”
Reviewed 22 February 2014

Good value and great place for the airport had a good stay, rooms very clean and staff were very good and helpful. Car Park and drive way a little dark in places at night but still ok. would stay again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 5 March 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are so pleased you found our hotel clean, comfortable and convenient for the airport. It's also great to hear our staff were efficient and helpful.

Thanks again for taking the time to post your review. We hope we can welcome you back to our hotel again in the near future.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,428 reviews from our community

Traveller rating
    621
    495
    196
    74
    42
See reviews for
426
627
81
127
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (194)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Spanish first
  • Any
English first
North Yorkshire, United Kingdom
Level Contributor
473 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed 19 February 2014

This is an excellent budget hotel. It's close to the airport, has efficient check-in, comfortable beds and steaming hot shower. There is ample parking, but watch out for the severe speed bumps on the way in.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L3K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 5 March 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

Its great to hear our hotel ticked all the boxes for your stay with us!

Thanks again for taking the time to post your review. We hope we can welcome you back again sometime in the future.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mansfield, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2014

This hotel is near to the airport at Gatwick and is accessible for both north and south terminals. There is a shuttle bus that takes you to and from the airport for £3 each way. Staff are friendly and helpful. Rooms are clean and comfortable.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gaynor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 5 March 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are so pleased to see you found our hotel clean, comfortable and convenient for the airport. Its also great to hear our Reception Team were friendly and helpful during your stay.

Thanks again for taking the time to post your review. We hope we are able to welcome you back to stay with us again in the future.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2014

good hotel, clean and comfortable, nice restaurant next door, (although toilets in restaurant are disgusting, even my teenage son commented on the lack of hygiene and foul smell, I know a teenage boy noticing so they must have been pretty bad ) our stay included car parking at Gatwick, even though I confirmed the reservation and added out car details like it asks you, our booking was not confirmed to the car park, this took about 15-20 minutes to sort when trying to leave the car park, not good at all at 1am with 2 tired kids in February while its raining and cold, not good at all !!
Although the hotel it self was lovely when we eventually found it, DO NOT rely on sat nav as it took us and several others checking in at the same time to the wrong place, call hotel get directions, as its hidden from the road down some thing like a single vehicle track, unseen from road.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bell19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 1 March 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are sorry you encountered problems departing the car park. All the details are usually sent through the system onto the car park but, with so many sets of details going through on a daily basis, occasionally problems can arise. This has happened a few times recently so we will investigate this to try to ensure problems are kept to a minimum. Usually, when this scenario arises, the car park staff ring our Reception Team who can then quickly verify the details for them. We really hope this didn't inconvenience you too much.

It was great to hear you enjoyed your stay at our hotel once you found us. Being alongside such an old building (The Gatwick Manor), we fall between postcodes. However, newly updated Sat Nav devices should find us with the postcode RH10 9ST. Anyway, we hope our Reception Team were able to help with directions over the phone.

We hope you had a smooth onward journey and that we are able to welcome you back to our hotel again in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 February 2014

Good night's sleep at the hotel plus 8 days' parking, all for less than the official price of airport parking at Gatwick. :-) Only issue was that despite registering our car details, these aren't passed on to airport parking, and we weren't told to keep our hotel receipt, so getting out of the car park was a hassle. Staff at the hotel were very helpful - and at the airport hotel, where we called in when we lost our way to the London Road Hotel!

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suelea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 20 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

It's great to see you found our Sleep, Park & Fly package good value for money. We are sorry you encountered problems departing the car park. All the details are usually sent through the system onto the car park but, with so many sets of details going through on a daily basis, very occasionally problems can arise. Usually, in this scenario, the car park staff ring our Reception Team who can then quickly verify the details for them. We really hope this didn't inconvenience you too much.

It is very pleasing to hear you found our staff helpful at our site and at North Terminal.

We hope you had a smooth onward journey and that we are able to welcome you back to our hotel again in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dingwall, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 February 2014

Was booked in to this hotel by the company I work for as I was attending a training course in nearby Redhill. Reception staff very welcoming. Found the room a tad hot and was unable to adjust the heating on the wall mounted electronic thermostat as it kept defaulting back to 19c. It wasn't much of an issue as I simply switched of the convection heater it controlled from the switch. I stayed on the ground floor, so could hear the footsteps of guests above me but to be fair that's the nature of the building. Night times were quiet, however. Hot water is more "warm" than hot and the shower is decent. The bar/restaurant on site was well used during my stay. Food was good, as was the service....although the lunch menu is a little overpriced. I understand this is a separate company from the hotel. Breakfast is your standard no frills overpriced buffet affair.
The reception staff at the hotel are very helpful, one lass on the evening shift even recommended a better Indian restaurant than the one we were planning and printed out the directions for us. Her recommendation was spot on. The staff definitely make up for the hotels minor short comings.

Room Tip: If you don't like noise from above, ask for a room on the top floor. Also ear plugs will make fo...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Grufallo1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 16 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

As you correctly point out, the age of the building means that we occasionally have had issues with people moving around on the floor above. However, we are having a lot of floor boards re-fitted from this week which should reduce any noise significantly.

Thank you for your kind comments regarding our Reception Team. They all work very hard to make our guests feel as welcome as possible so it is lovely for them to get some recognition for their efforts.

We all hope your training course went well and that we can welcome you back to our hotel again sometime in the future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
233 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 14 February 2014

We have stayed in many and various hotels near Gatwick the night before any long haul, this is a great little hotel with very much a country feel to it. It's 5 or 6 minutes from the south terminal so well located. The hotel is older but well presented clean and tidy, we found reception staff friendly and helpful and all had a good nights sleep. Free wifi for 20 mins is a bonus an hour would be better.....
Overall very good, a cracking country house hotel. We will be back.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeteNook333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudio M, General Manager at Premier Inn London Gatwick Airport South (London Road) Hotel, responded to this review, 15 February 2014
Dear Guest,

Thank you for taking the time to post a review on Premier Inn London Gatwick Airport South.

We are pleased to hear you enjoyed your stay with us and found our hotel clean, comfortable and convenient for the airport.

We all hope you had a safe and enjoyable onward journey and look forward to welcoming you back to our hotel again in the near future.

Thanks again for taking the time to post your review.

Kind regards
Claudio Morales, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Crawley hotels
1.6 mi away
Premier Inn London Gatwick Airport (North Terminal) Hotel
1.7 mi away
Premier Inn London Gatwick Airport (A23 Airport Way) Hotel
0.4 mi away
Premier Inn London Gatwick Airport (Manor Royal) Hotel
Show Prices
Show Prices
Show Prices
1.5 mi away
BLOC Hotel Gatwick Airport
0.2 mi away
Ibis London Gatwick Airport
1.6 mi away
Hilton London Gatwick Airport
Show Prices
Show Prices
Show Prices

Been to Premier Inn London Gatwick Airport South (London Road) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn London Gatwick Airport South (London Road) Hotel

Property: Premier Inn London Gatwick Airport South (London Road) Hotel
Address: London Road | Lowfield Heath, Crawley RH10 9ST, England
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Free Parking Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#10 Family Hotel in Crawley
#10 Romantic Hotel in Crawley
#12 Business Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn London Gatwick Airport South (London Road) Hotel 3*
Number of rooms: 105
Official Description (provided by the hotel):
In the grounds of a 13th-century manor, close to leisure parks and less than a mile from the airport ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Premier Inn, Booking.com, Priceline and TripOnline SA so you can book your Premier Inn London Gatwick Airport South (London Road) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Gatwick Airport South Hotel Crawley
Premier Inn Crawley
Premier Inn London Gatwick Airport South (London Road) Hotel Crawley, West Sussex

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing