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“Ideal while in transit”

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YOTELAIR London Gatwick Airport
Ranked #6 of 28 Hotels in Crawley
Certificate of Excellence
1 review
“Ideal while in transit”
Reviewed 19 May 2012

A quiet, convenient, and clean place to rest my head and feel refreshed for long-haul flight early the next morning. And not break the bank just for a place to catch a few zzz's.
I arrived tired after a long day of travel so, reaching this quiet hotel located right in the airport, was such a relief. A quick check-in. A few steps down a white corridor with purple signage reading, "shhhhh..." - a wonderful reminder that people are resting here at all hours. The bed was comfortable with ample room above. Although the cabin is small, it's very functional, so whatever you need is there. TV. desk, chair, extra pillow, toilet, shower, towels.
I was so excited about the few hours of rest ahead that I was slightly disappointed to hear voices and zippers on luggage (that I trust came from the other side of the wall). But, otherwise, it was perfect for my needs (sleep and shower).
No bother with taxi or shuttle before early morning flight. Simply take the lift up one level from Yotel and checked my bags. Great concept and SO convenient!

  • Stayed May 2012, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank JBean54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (308)
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Jersey, United Kingdom
Level Contributor
3 reviews
Reviewed 18 May 2012

Stayed in Yotel Gatwick about 3 times - always very quiet and comfortable. The rooms are not huge but they don't need to be. Beds are always comfortable and the rooms are exceptionally clean. The whole hotel is quiet and peaceful. The staff are extremely friendly, pleasant and helpful. As the Yotel is within the South Terminal, it couldn't be any more convenient - really saves on the hassle of taxis and shuttle buses, especially late at night when all you want to do is go to bed, ready for the next day. The convenience makes it more expensive than other Gatwick Hotels nearby but by the time you've paid a taxi or shuttle bus, it probably works out the same anyway. Would definitely stay again and recommend to my friends!

  • Stayed May 2012, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank ndale84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ulvik Municipality, Norway
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2012

Fantastic short stay made all the better thanks to the friendly and professional service of Debayan

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank theskidemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague, Czech Republic
Level Contributor
167 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
Reviewed 16 May 2012

We booked this from 10am to 5pm on a Sunday where we were arriving from the USA early morning and flying to Prague in the evening. On arrival the receptionist was really friendly and helpful and we were given a key to pod 4.
The pods are perfectly designed with a bed that moves from an upright to flat position.
There is an en suite shower, toilet and washbasin and everything worked nicely.
There is a TV - although we slept most of the day.
Free tea and coffee are available from reception and the afternoon receptionist was equally helpful and made a pretty good cappuccino.
The place seemed pretty empty and we weren’t disturbed by any noise from adjacent rooms. The walls seem quite thin and so I wonder what would happen if a noisy family were next door.
The only weird part is not having a view from the window to the outside world.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Feagz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 May 2012

Although on the occasions I have stayed here, it has been a thoroughly pleasant experience, I will not be booking this in advance again in the future.

Unfortunately on my last booking, my flight was delayed which meant i had to reroute and did not visit London so I emailed them in advance to advise them of this but was told I will not be refunded.

I wrote to them explaining my frustrations, the manager and operations manager did not respond and the customer service lady offered me 10% off on my next booking. This is a nice gesture but I think due to the very nature of their business, ie stop over on flights they really should be more flexible with their cancellation policy. There are many other hotels catching on to this market so it does need to be competitive.

So, will I stay again? Yes. Will I book in advance? Never!

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
1 Thank FloridianScot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stari Grad, Croatia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 May 2012

i really much prefer to get my head down for a few hours at yo hotel and go by train than be up all night packing and worrying about not waking up and having to go in an expensive taxi. the staff have always been friendly and helpful and the rooms clean and well maintained. the concept works and i will keep using them every time i have that crazy flight in or out of gatwick.

  • Stayed May 2012, travelled solo
    • Value
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    • Service
Helpful?
Thank blanchbaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
96 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 15 May 2012

From the founder of Yo Sushi, the Yotel chain is based on Japanese pod hotels that offer a minimalist, futuristic experience. Indeed, the Yotel experience is like sleeping on a space ship. It's no-frills but comfortable, fun (for one night anyway), and very inexpensive (it cost me £62).

My room was tiny - roughly 6 x 9 feet including bathroom! One third of this was a bed (in a kind of pod with TV at one end), one third a bathroom with shower, and one third floor space. There's also a fold-down table. Just enough room to open your suitcase and dress/undress.

The hotel corridors are similarly styled to look like you're on an aircraft or space ship. There is no natural light as the hotel is at basement level. There are free hot drinks from reception, and you can order room service food of a Yo Sushi kind.

The location is ideal - within the south terminal itself - so it was just a couple of minutes' walk to check in. (Beware that some other airport hotels are a substantial bus ride away.)

My only complaint is that despite the hi-tech-looking doors, my room wasn't at all soundproof - I could clearly hear noise in the corridor, and to a lesser extent in the next door room - though this is a common problem with hotels.

Room Tip: If you book on the Yotel web site you can choose your own check-in and check-out time, effectively b...
See more room tips
  • Stayed May 2012, travelled with friends
    • Value
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Helpful?
Thank bf99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about YOTELAIR London Gatwick Airport

Property: YOTELAIR London Gatwick Airport
Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Hotel Style:
#4 Romantic Hotel in Crawley
#6 Business Hotel in Crawley
#7 Family Hotel in Crawley
Price Range (Based on Average Rates): £
Number of rooms: 46
Official Description (provided by the hotel):
YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Enjoy! ... more   less 
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Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley
YOTELAIR London Gatwick Airport Crawley, West Sussex

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