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YOTELAIR London Gatwick Airport
Ranked #5 of 28 Hotels in Crawley
Certificate of Excellence
Aberdeen
Level Contributor
61 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Perfect”
5 of 5 bubbles Reviewed 23 May 2014

Being directly opposite the international arrivals the location couldn't be better. We arrived back in the uk at 7am and we were in bed an hour later! The room has everything you could need. The bed in big and comfy. It is quiet and dark, sleeping made easy. Great to have a shower and be refreshed ready for the last leg of our journey. Complimentary drinks available at reception. We always use Yotel between flights at Gatwick. It really is perfect.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2point4kidsAberdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 3 June 2014
Dear, 2point4kidsAberdeen,

Thank you for describing Yotel in such simple and kind words. Our location inside the airport terminal, allows us to help reduce our guest’s hassle of traveling in and out of airport. We have tried to create a Hi-tech atmosphere in our compact cabins by providing all necessities in small space. Thank you once again for your feedback. We hope to welcome you back in near future.

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,517 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (305)
Date | Rating
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English first
Callao Salvaje, Spain
Level Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Check in. SIMPLE
Cabin. Everything you need.
Location. Outstanding.
Comfort. I slept like a baby.
If on business or even holiday and you have a connecting flight in the small hours this small but very cosy Hotel is ideal to lay your head.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TenerifeLiving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 3 June 2014
Dear TenerifeLiving,

Thank you for your review of Yotel. We are happy that you found our location excellent and slept well. We are so pleased that you had an overall good experience with us and found us to be clean, comfortable and extremely convenient for your stay. Thanks once again your feedback. We hope to welcome you back soon.

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

I stayed in one of the single cabins for just 4 hours and it was the perfect rest I needed between two flights. The cabins are so cute - very comfortable bed and a great little bathroom with a powerful rain shower. Could not ask for anything more really.

Other guests can make a little hard to sleep as they walk through the corridor talking/ open and close doors to their cabins but the noise was infrequent and minimal.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ecotist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 3 June 2014
Dear Ecotist,

Thank you for writing about your experience with us. We are glad that you found Yotel to be great value for a nights' stay. We have tried to make best use of the space in cabin to make it more appropriate and relaxing for our guests. We are glad that you loved our concept of compact cabins and our use of space. Thank you once again for sharing your views. We hope to welcome you back in near future.

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anna Maria, Florida
Level Contributor
125 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

I was a little skeptical about a hotel room you rent by the hour, but boy, was I surprised! I got in very early from a transatlantic flight and needed some rest before a late evening connection. This place is just what you need. Comfortable, and it has a toilet and lovely shower and it is all packed into a space no bigger than a dining table! ( not really, a little bigger but not much). I got a single, and the bed was in a cubby I had to climb into. As I am not that young, next time I will ask for a "pod" with a lower cubby, as they do have them. It is sort of what I imagine a room on the Enterprise might look like! Worth the money to stave off Jet lag, and the shower was most welcome.

Room Tip: Make sure to ask for a lower bunk if you are not one for climbing.
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craicshack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 3 June 2014
Dear Craicshack,

Thank you for staying with us and for your positive review. We are glad that you found Yotel clean and convenient for your stay. Through clever design we are able to offer our guests everything they need to relax, revive and connect; we completely understand the need of our guests of sound sleep even being in the noisy airport. Thank you once again for sharing your views. Hope to welcome you back soon.

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
92 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 19 May 2014

Had a brutal connection and just needed to sleep, the rooms are completely minimalist but modern. I was pleasantly surprised. It was comfortable no frills but ideal for someone who just wants to sleep and get over the jet lag for the next connection.

The check in was quick and easy and I was able to get some good hours of sleep. It is quite small so if you are a big person or have a lot of baggage I would ask to see the room first before buying it. The space may not be sufficient for some people.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SinbadSam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 20 May 2014
Dear SinbadSam,

Thank you for staying with us. We are very pleased to see that you were pleasantly surprised and that your check in experience was efficient.

Even being compact, we have tried to add every extra bit to the cabins which, in our view, would make our guests stay more comfortable. Our location with inside the airport terminal helps reducing our guest’s discomfort of traveling to and from of the airport at all hours.

We hope to welcome you back soon.

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Douglas, , Isle Of Man
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 15 May 2014

Only stayed for four hours in between flights (Tampa - Gatwick - Isle of Man) But it was long enough to have a wonderful refreshing shower and grab 40 winks! The Bed was very clean and comfortable and the young lady in Mission Control (Reception) very efficient and friendly and stored our luggage safely for us while we occupied our cabin. Compact and Bijou it may be...... but it fitted the bill very well and a never-ending supply of tea was a bonus! Would definitely stay again!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 16 May 2014
Dear ,

Thank you for staying with us. We are very pleased that you found your cabin to be very clean and comfortable and Mission Control crew very efficient and friendly. Our crew is a true image of our brand, who are well trained to reflect it. Glad you noticed and appreciated that.

YOTEL's aim at the airport is to make our guests’ travelling more convenient. Being located within the Airport building makes it more convenient for our guests who are in transit or coming or going for an early or late flight, only moments away from their check in desk!

We look forward to welcoming you back!

Best Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
180 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 bubbles Reviewed 10 May 2014

These rooms are small, well, absolutely tiny but that's what one expects at a Yotel. For a place to crash before or after a late night flight I really can't recommend this place enough. It is great and for £30 or £40 for a short sleep it is so much less hassle than any of the out-of-airport options.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ncw73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this review, 14 May 2014
Dear ncw73,

Thank you for staying with us. We are very pleased that you found your cabin to be clean and comfortable. Even being compact, we have tried to add every extra bit to the cabins which, in our view, would make our guests stay more comfortable. We also offer double cabins with more space, if you are looking for more space, but they are subject to the availability.

Even being located in the airport, we try hard to keep our prices reasonable and opted to offer our guests other free items such as Wi-Fi, hot drinks and other amenities.

Thank you for all your appreciation. We hope to welcome you back in near future.

Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about YOTELAIR London Gatwick Airport

Property: YOTELAIR London Gatwick Airport
Address: London Gatwick Airport South Terminal | Arrivals Concourse, Crawley RH6 0NP, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Hotel Style:
#4 Romantic Hotel in Crawley
#6 Business Hotel in Crawley
#7 Family Hotel in Crawley
Price Range (Based on Average Rates): £
Number of rooms: 46
Official Description (provided by the hotel):
YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Enjoy! ... more   less 
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Also Known As:
Yotel London Gatwick Airport Hotel Crawley
Yotel London Gatwick Airport Crawley
YOTELAIR London Gatwick Airport Crawley, West Sussex

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