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YOTELAIR London Gatwick Airport
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Reviews (1,644)
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All reviewsfree hot drinksstandard cabinmission controlsingle cabinbetween flightsgreat conceptpay by the hoursouth terminalfree wifihour stayfew hours sleepan early flightsmall spacearrivals hallmood lightingconnecting flightalarm clock
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503 - 508 of 1,644 reviews
Reviewed 24 June 2014

The location, accommodation and outstanding service, friendly and available at all times was excellent for me. I would recommend Yotel as an excellent and convenient place to stay arriving or departing.

Room Tip: Rooms were available according to number of persons and needs in an excellent location with amazing service, friendly and helpful if anything was required.
  • Stayed: June 2014, travelled solo
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Thank 542DianeB2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this reviewResponded 28 July 2014

Dear 542DianeB2014
Thank you for your review of YOTEL Gatwick. We are glad that you found us to be an excellent and convenient place for your stay. With Yotel's location within the airport terminal allows us to reduce our guest’s discomfort of traveling to and from of the airport either very early or very late in the day. Thank you for all your appreciation of both our crew and our facilities.We hope to welcome you back in near future.
Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN

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Reviewed 21 June 2014

Stayed at Yotel the night before my crazy early flight from Gatwick.
It was easy, reasonably priced (£52 for a single for 9 hours overnight), clean & comfortable.
Rooms can be booked for a few hours (think stop-overs/early arrivals) or overnight.
Yotel check-in can be done easily at a machine in the entrance or there is a person at the 'Mission Control' (front desk) to help you.
I'm not keen on the monsoon showers but they do provide free shower caps so you can keep your hair dry.
The fan goes 24/7 & is necessary for ventilation. I found this a bit noisy but they do provide free earplugs. If you're a really light sleeper be sure to bring your usual heavy duty earplugs with you.
The free wifi was so extremely slow that I found it completely useless.
There is a room-service menu as well as free tea & coffee available.

  • Stayed: June 2014, travelled solo
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Thank LondonBluejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this reviewResponded 2 July 2014

Dear LondonBlueJay,

Thank you for staying with us and for your feedback. We are pleased that you used our services and found us reasonably priced, clean and comfortable. We are sorry that your stay was affected due to slow Wi-Fi connection, please accept our sincere apologies. We have had the system looked at and are working on improving its performance with the system supplier. Thanks once again for your feedback. We hope to welcome you back soon.

Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN

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Reviewed 19 June 2014

Being Londoners (Old Street area) flying from Gatwick at silly-o'clock, my other half and I had the option of getting a sketchy taxi from our flat to the airport at the cost of £40 upwards, or going down the night before and staying in Yotel for a few hours.

Staying in Yotel not only offered peace of mind in making our flight time, but was also a fun experience. The cabins are well kept and clean and staff are helpful. Check in done by computer and check out by simply dropping the door key at the front desk. Room had a TV and tea/coffee available quickly from the omnipresent front desk staff.

Would use again.

Room Tip: We used a premium cabin which was very comfortable for two people sharing a bed. Absolutely no room for kids if you have them!!!
  • Stayed: June 2014, travelled as a couple
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Thank DrAdamH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this reviewResponded 2 July 2014

DEar DrAdamH,

Thank you for staying with us and for taking the time to write your lovely review. We are happy that you found our location excellent for early morning flight and that you had peaceful sleep. The purpose of Yotel to be in the airport is to lessen our guests’ inconvenience of travelling to and from of the airport and are so pleased that this was the case for you. Thanks once again for all your appreciation. We hope to welcome you back soon.

Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

There is nothing worse than hanging around an airport for hours. There are only so many shops you can visit and usually after a long flight you feel a bit unclean. My friend recommended Yotel as you can book one for a few hours as well as overnight. The check in was easy and I was delighted with my pod. A really comfortable bed, TV and free wifi. Just the ticket! The shower and toilet were very clean and I was impressed by the use of space. There was a folding down table and chair so you could sit at a desk if required. Complimentary tea and coffee are available from Mission control as well as a range of room service snacks. I loved my stay and will definitely be back if I have a long wait at Gatwick. It actually felt like part of my holiday

  • Stayed: June 2014, travelled solo
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Thank Lornamary64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this reviewResponded 2 July 2014

Dear Lornamary64

Thank you for feedback and your kind description of Yotel Gatwick. We are glad that you found us to be conveniently located for quick stop over and that you slept well. The purpose of Yotel to be in the airport is to reduce our guests’ inconvenience of travelling to and from of the airport. Thank you for appreciating our staff and considering us as part of your holiday. We hope to welcome you back soon.
Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

Any flight that leaves earlier than 0700 and arrives later than 0200, you are seriously crazy not to include a sleep at the LGW Yotel as part of the travel plan. Firstly, you do not waste hours filling out meaningless forms and queuing at check in which you have to do with other hotel check ins. Then walk mles to find your room with your luggage. With Yotel..Simply book on line, turn up and go to bed. The cabins are similar to any smart cabin on a luxury motor boat. They are designer illuminated. Sleep area is seriously comfortable and the genuine overall experience is designer cute. Get up next morning and just leave. All for £55. Sorry, but these YOTELS seriously work for me. More please..

Room Tip: There are double cabins.. try to take them as opposed to the single cabins. More space
  • Stayed: May 2014, travelled on business
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Thank edwardgounie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YotelHQ, General Manager at YOTELAIR London Gatwick Airport, responded to this reviewResponded 2 July 2014

Dear edwardgounie

Thank you for your positive review. We are so pleased that you used our services and found us simple, quick and comfortable. Even being in prime location, we have tried to maintain the competitive prices, I am glad you noticed that. Thanks for appreciating our services. We hope to welcome you back soon.
Kind Regards,

GUILLERMO GOMEZ
General Manager
YOTEL GATWICK
Arrivals Concourse, South Terminal
London Gatwick Airport, West Sussex
RH6 0NN

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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