The service at reception was OUTSTANDING !
It is small but not a surprise because that was expected. It provided what we needed, accommodation the night before our flight. Liked the shower and the soft lighting. We were not bothered by any noise. Did have difficulty using Internet in the room. Didn't use room service but it was nice that it was available. Received a survey via email a few days after returning home. The fact that they did not bother me with a survey immediately after returning home demonstrates good service on their part since there is always so much to do upon returning from a trip.
Would stay again and will be looking for their availability at other locations. One at Pearson International Airport in Toronto would be fantastic!
- Official Description (provided by the hotel):
- YOTELAIR is located inside Gatwick international arrivals South Terminal, moments away from check-in and the North Terminal. We offer personal space to sleep, work or refresh with free Wi-Fi and internet access. Cabins are available as Premium, with a double bed or Standard, with a large single. Enjoy! ... more less
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- Also Known As:
- Yotel London Gatwick Airport Hotel Crawley
- Yotel London Gatwick Airport Crawley
- YOTELAIR London Gatwick Airport Crawley, West Sussex