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“Great Stopover”

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Crowne Plaza London-Gatwick Airport
Ranked #17 of 28 Hotels in Crawley
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Stopover”
4 of 5 bubbles Reviewed 10 May 2012 via mobile

One stopover from Australia and onto Seville. Very friendly and hospitable hotel. Room excellent and got our request for a high floor and one king bed. Restaurant quite good and food very nice. Excellent way to sleep off the jet lag.

Stayed May 2012, travelled as a couple
Helpful?
Thank Keith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 13 May 2012
Thank you for taking the time to share your comments on TripAdvisor.
I was so pleased to read that you enjoyed your stay and found the hotel ideal as a stop over before your long flight.

I do hope that if you are travelling in the UK in the future, we will be able to welcome you back to the Crowne Plaza London Gatwick-Airport hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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MILTON KEYNES
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 9 May 2012

Great Hotel easy & quick check in great staff very friendly. Facilities are 1st class.
The Location is spot on with very good parking. The rooms are superb lovely beds to quote my wife one of the best beds she has slept in,also the superb shower.The Hotel is very clean and modern, will stay again when i have early morning flight.We had the APH Parking as well and this combined was a very well run organisation.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WINEMAN123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 13 May 2012
Thank you for taking the time to share your comments about your stay at the Crowne Plaza London Gatwick-Airport hotel with others.

I am delighted that you and your wife enjoyed your stay and found the room and the bed veery comfortable.

I was really pleased to read that the service our reception team provided was both efficient and friendly.

We look forward to welcoming you back to the hotel in the future.
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Durham
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 7 May 2012

The Crowne Plaza works quite well as a stop over for the airport, and although it isn't the very closest of the hotels serving the airport the bus service runs when it is published, and takes about 25 minutes to the terminals and the pick up and journey is easy. The hotel is modern, the leisure club is a nice clean and welcoming facility, and the bar area is open. We had a double room which was very clean, and well equipped, although we felt that some other Crowne Plaza hotels have slightly bigger bedrooms than this one. Despite that, it was well maintained, and well equipped. A very early depature to the airport leaves me unable to comment on breakfast, but the general impression from the evening before was that this would be fine. Slightly odd 'club lounge' area seemed to emphasise that there were better offerings for some guests paying more, but despite this there was nothing in the hotel which wouldn't encourage me to go back.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 10 May 2012
Thank you for taking the time to share your views on TripAdvisor.
I am delighted to read that overall you enjoyed your stay with us and found all the facilities met your needs.

I notice you mentioned the shuttle bus service the service has improved the frequency of the transfers and now offers a faster service to the Airport.

I hope that if you decide to stay with us in the future you are able to sample the breakfast in the Cube restaurant.
We look forward to welcoming you back .
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Bournemouth, United Kingdom
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Booked a twin room as a deal with APH parking as flight the following morning was quite early and I didn't fancy trawling to Gatwick from Bournemouth in the middle of the rush hour.

This is the second time I have used APH for parking combined with a hotel stay. From memory I think last year the hotel in question was the Premier Inn and although the price for this year had gone up by >£20. in my opinion, it was money well spent, had a very comfortable and well appointed room on the ground floor with a great night's sleep and the last bit of television for 10 days.

Personally speaking I have no hesitation in recommending either APH or the Crowne Plaza.

Room Tip: It's just my personal opinion, but I favour a twin room as in general you get more room.
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BerkshireBabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 8 May 2012
I would like to thank you for taking the time to share you comments on trip advisor following you recent stay at the Crowne Plaza London - Gatwick Airport hotel.

I am delighted to read you found the parking package of good value for money and you found it comfortable and enjoyed the facilities.

We look forward to welcoming you back to the hotel in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
32 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 5 May 2012

Stayed for one night before flying off from Gatwick.Nice location and very good room standards.Staff very polite and helpful.Not very far from Gatwick Airport.

Room Tip: Rooms on front side bit bigger
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rameshchandra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 13 May 2012
Thank you so much for posting your comments about your recent stay onto Trip Advisor.

I am delighted that the hotel met your expectations and you found the hotel package offered good value for money.

I do hope that we will be able to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 4 May 2012

Stayed here in late March for one night on business. Check in and check out were simple (pre-paid and a priority club member). I stayed in a double room, which was clean, comfortable but rather small. The hotel is 2 minutes drive into Crawley Town.
The gym and pool were acceptable, however the spa pool was out of order.
It is disappointing that the hotel charges for parking, in my opinion guests should be allowed to park for free, especially as there were several unoccupied spaces.
However the best thing about this hotel was the breakfast, excellent selection, especially for vegetarians and the food looked and tasted fresh.
I would probably not stay at this hotel again and would likley seek an alternative.

  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HKB1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
guestrelationslgw, Guest Relations Manager at Crowne Plaza London-Gatwick Airport, responded to this review, 20 May 2012
Thank you for taking the time to share your comments on Trip Advisor following your stay at the Crowne Plaza London Gatwick Airport hotel.

I was pleased to read that you enjoyed the breakfast in the Cube restaurant and the choice on offer.

I am sorry that you were disappointed that we charge for parking,but due to our location we do charge because we are so close to the Business area and Town centre people would use the car park and our guests would not have anywhere to park.

I do hope that this would not deter you from staying with us in the future.
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Sydney, Australia
Level Contributor
147 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 3 May 2012

In mid April my family of four (husband and 14 yr old plus 11 yr old) stayed here. This was our third stay over 7 years. Again we were impressed with the warm feeling and comfort we experience each time. Depending on what your priorities are we find this place to be so much better value than the high priced B&B's around that are also servicing Gatwick Airport.
Given it seems to be primarily a business and conference hotel it caters very well for families too. We got a GREAT rate by pre-purchasing a few weeks prior with the hotel directly. We had one room that had a king bed and a double bed, a very large room called family room.
Breakfast was included and so is the access to pool and steam room, quite wonderful after long haul flights. (Casual guests pay 10 pounds each to enter)
Full buffet brekky includes all the usuals and proper coffee. While we did pay extra (10 pounds per day for parking) still very much worth it.
The CPG is now our home from home when visiting family in the area.
Congrats to all the staff there. My sister stayed too and got a very good single room rate as well.

Room Tip: If you are a family check on line rate then check with hotel to ask specifically for family room. Co...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank haqsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza London-Gatwick Airport

Property: Crowne Plaza London-Gatwick Airport
Address: Langley Drive, Crawley RH11 7SX, England
Phone Number:
Region: United Kingdom > England > West Sussex > Crawley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Crawley
#14 Romantic Hotel in Crawley
#14 Family Hotel in Crawley
Price Range (Based on Average Rates): £
Hotel Class:4 star — Crowne Plaza London-Gatwick Airport 4*
Number of rooms: 294
Official Description (provided by the hotel):
A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more   less 
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Also Known As:
Crowne Plaza London-Gatwick Airport Hotel Crawley
Crowne Plaza Crawley
Crawley Crowne Plaza
Crowne Plaza London-Gatwick Airport Crawley, West Sussex

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