This hotel is excellent in all aspects except once you have checked out. We confirmed with reception on checkout that there were no charges outstanding. I checked my credit card statement a few days later however and found they had put through charges of more than £400. Numerous emails and calls and I am still non the wiser as to what the charges relate to. All of our accommodation and meals had been prepaid. We had a lovely stay over Christmas but the hotel managements inability in resolving the billing issue has spoilt the memories.
- Official Description (provided by the hotel):
- A striking, wing-shaped canopy soars above the entrance to the Crowne Plaza London-Gatwick Airport hotel. You'll receive a warm welcome from our friendly Front Desk staff, who can direct you to your calming room or Suite. Revitalise and work out in the fully equipped gym, which is complimentary to residential guests. Dark wood and ochre create a stylish setting for business dinners in Cube restaurant, which serves modern English cuisine. Dine with up to 280 guests in one of our 11 vibrant meeting rooms or host board meetings in the chic executive boardroom. Upgrade to access the Club Lounge, where complimentary breakfast & drinks are served as well as canapes in the evening. A pre-bookable airport (taxi) transfer is available for £10.00, Based on 1-3 people in a car. Gatwick Express trains take 30 minutes to London Victoria station from London Gatwick Airport, while Crowne Plaza London-Gatwick Airport is 5 minutes' walk from Manor Royal Business Park. Experience British summertime at the exotic Royal Pavilion and beach-side oyster bars of sunny Brighton, 30 minutes' drive away. You'll find wireless Internet throughout Crowne Plaza London-Gatwick Airport, where your stay is worth celebrating. ... more less
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- Also Known As:
- Crowne Plaza London-Gatwick Airport Hotel Crawley
- Crowne Plaza Crawley
- Crawley Crowne Plaza
- Crowne Plaza London-Gatwick Airport Crawley, West Sussex