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“Kind people, awful maintenance, brilliant map.”
Review of Galleon Marine

Galleon Marine
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: 1-2 hours
Owner description: Galleon Marine offer Rowboats, Sit on Kayaks and Open Canoes that can be rented by the hour to enjoy and explore the Basingstoke Canal. We also have a picnic garden and small kiosk that sells, ice cream, hot and cold drinks and snacks. Our Self Drive Narrowboats can be rented for short breaks and week holidays for groups of 2 to 8 people
London
Level 4 Contributor
26 reviews
common_n_attraction_reviews_1bd8 22 helpful votes
“Kind people, awful maintenance, brilliant map.”
Reviewed 28 October 2013

The Wendy is a tired old tub that has been thrashed by hirers for 20 years. She had no headlamp or horn; soaked carpet tiles, which smelt; the galley was clean but the silly little grill pan is fit only for a doll’s house.
Jan kindly let us have the boat from 4:00, even though we had paid to start at 6:00. We had forgotten to bring any tea bags but Jim generously gave us loads for free when I asked him.

Jim gave us a technical tour of the boat, complete with lots of long-winded waffle and anecdotes – we just wanted the facts and to get going. He is a rough diamond with a flippant manner and offended the women in our group by addressing them as “YOUR species”.
Jim’s engine talk was very clear but his boiler talk was a lot to memorise and what we needed was a page in the boat folder that explained it WHEN we needed it. I found the boiler cover with the instructions on it at the back of a cupboard as I was leaving.
The gas bottle ran out but the folder is ambiguous about whether you should change it yourself or call out the boatyard staff. Nor does it mention the left-handed thread – ouch!

The impression I got was of an understaffed yard and boats inadequately maintained. The best thing was the superb laminated map of the canal – unheard of on all my other trips and far better than the Nicholson guide – well done for that.

Visited October 2013
Helpful?
1 Thank Clint_Fathom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galleon_Marine, Owner at Galleon Marine, responded to this review, 13 July 2015
Thanks for the feedback, which is always useful. We took over Galleon Marine in August 2014 and have made maintenance and improvement our main priority. We have refitted the interior of 2 boats and fitted a new engine and gearbox to another. We have also renewed many items on board and begun to repaint the outsides. If you do decide to try us again I am sure you will see an improvement. Best regards Arthur & Karen
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48 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Burgess Hill, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Superb Family Holiday”
Reviewed 16 August 2013

We hired a canal boat for the week on the Basingstoke Canal and were lucky enough to be able to travel through the locks at Deepcut flight and on to Woking before doing the return journey. Hired the boat from Jim and Jan at Galleon Marine.
Really pleased with the personal service offered by them and the boat, we took out an 8 berth boat which was ideal for our family of five children and Mum in Law as well as us. Lovely picturesque canal with some great pubs and restaurants along the route, I have done a number of the canals in the past and certainly this is raw in comparison, but that is part of its beauty. Very quiet and low traffic, unspoil by constant travellers.
Would recommend to anyone for a day trip or longer holiday, with the locks now open the way is open to the River Wey and beyond. Great entertainment for young kids along the way and a fresh experience outdoors.

Visited August 2013
Helpful?
Thank ronnieg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
“Amazing! Brilliant Birthday Idea”
Reviewed 29 July 2013

Hired one of the canal boats for my birthday, myself and six friends. The countryside surrounding the canal was beautiful and so relaxing, we passed lots of dragonflies, cows, sheep and geese on the way! The perfect getaway from London (only took an hour and a half) and perfect for novices who haven't operated a canal boat before. Plenty of pubs on the way too - we stopped at the Barley Mow for Sunday lunch which was lovely. It's a perfect day out for a group of friends of any age (we're in our 30's) but also brilliant for families.

I thought the staff (I think they're a family run business) were very professional and so friendly which just added to whole experience. We arrived 30 minutes late (and intended to get there even earlier for the tuition which ended up being 30 mins) and they still gave us the 6 hours anyway - which business does that normally these days! I never normally post reviews but we enjoyed the whole experience so much I seriously can not recommend it enough.

In response to the first bad review - I think like anything it's alway best to book ahead!

Visited July 2013
Helpful?
Thank Sujo3141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Farnborough, United Kingdom
Level 4 Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
“Wasted trip..”
Reviewed 8 September 2012

Turned up hoping to go out on a canoe or rowing boat; ended up hanging around with several other people waiting as the person running there said he had to wait for his sons to open up..Not a very professionally run place; and after 40 minutes we gave up and left.

Visited September 2012
Helpful?
4 Thank Martin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Galleon_Marine, Owner at Galleon Marine, responded to this review, 23 September 2015
Since we took over in 2014 we have purchased a new fleet of sit-on kayaks and have rebuilt most of the rowing boats, they will all be ready for next season. Our Kiosk is open at 10am until 6pm for all boaters to enjoy the canal. If you do decide to visit again we are sure you will be attended promptly.
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Surrey, United Kingdom
Level 6 Contributor
294 reviews
45 attraction reviews
common_n_attraction_reviews_1bd8 248 helpful votes
“Great Family Fun”
Reviewed 1 September 2008

Ahoy Shipmates !

We spent this August Bank Holiday on the Basingstoke canal, on
a canal boat rented from Galleon Marine. I chose this particular canal because this was our first experience, and there is only one lock on the route.

We were a little nervous about managing the boat itself, and about what on earth we were going to do for 3 days ! We need not have worried. What a wonderful experience. There were 4 adults and 3 teenagers in our party, and everyone had a fantastic time. The restricted living quarters were quite alarming at first, however, the space on board was very well designed, and there was more than enough room for everyone and their belongings. The boat was very well equipt with everything you needed, and was functional rather than luxurious. Ideal for a short break.

The Basingstoke canal itself was lovely, and although you are never far from anywhere, it feels very peaceful and relaxing. We hardly saw another boat all weekend. A very positive point was the number of pubs and restaurants to chose from along the route. We ate out all 3 evenings, and the variety and meals were great. Just sail along to your chosen venue, enjoy a good meal and then fall into bed afterwards. Who could want more !

Galleon Marine were very professional, and the boat was clean and well presented. I would recommend them without hesitation.

Helpful?
3 Thank GN&CB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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