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“Good food and ok service... do not add the service charge to the bill!!”
Review of Giraffe

Giraffe
Ranked #115 of 254 Restaurants in Basingstoke
Price range: US$1 - US$65
Cuisines: International
More restaurant details
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Description: Freshly cooked food for everyone served to the sound of great music - guaranteed to make you feel good!
Whitchurch, United Kingdom
Level 2 Contributor
9 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Good food and ok service... do not add the service charge to the bill!!”
Reviewed 28 June 2014

My girlfriend and I visited this restaurant and were quite happy with the meal, a little expensive for what you get but then most places are these days.

The one problem I have is with the fact that a 10% service charge is automatically added to the bill, although this is optional it is not right to put your customers in the awkward position of having to ask for the service charge to be removed. If someone wishes to tip they will... you should never do it for them!!!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Albert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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258 reviews from our community

Visitor rating
    50
    69
    58
    40
    41
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Polish first
  • Swedish first
  • Any
English first
Greater London, United Kingdom
Level 3 Contributor
19 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Ranks under wimpy for a reason...”
Reviewed 5 June 2014

So wimpy actually ranks higher than Giraff! Amazing :-)

The reason is that at least with Wimpy, you know what you're getting... Whereas Giraffe you expect good quality modern chain restaurant food

The last couple of times I've been, the food has just been bad.. Perhaps they have a new chef in, but it seemed to be made with time budgets in mind..

For example, a cheese toastie had quite obviously been pre-toasted, and then put back into the oven to heat it for consumption, leaving parts of it quite black - if you think there's nothing wrong with that, then you might enjoy it!

  • Visited January 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank andrewp81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Level 6 Contributor
99 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Never had a bad meal”
Reviewed 28 May 2014

Service and food excellent as always, I eat here a lot with my sister and the food is alwyas on point.

Visited May 2014
Helpful?
Thank Vikki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level 6 Contributor
182 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
“Good food, plenty of seats, bar buddies”
Reviewed 4 May 2014

I fail to see why some people have slated Giraffe as every time I have been there the food and service has always been very good. I have been here in the evenings for food and I I have been here for brunch recently which was just as good. They serve all the favourites which go down a treat and what is also a bonus they have a thing called "Bar buddies" where you get cheaper drinks between certain times. Cocktails are available too with out door seating on site, parking available in Festival Place. If you want to bring your kids or have a work party here they have a section where you can do this away from the main restaurant to have your fun.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Fonseca-Denning
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great atmosphere & food”
Reviewed 2 May 2014 via mobile

Went with my husband, Thursday night. Staff very attentive. Main course very good. Great atmosphere. Dessert ok. Overall, a great evening, I'd go again & recommend giraffe, it doesn't deserve only 3 stars.

Helpful?
Thank Natasha N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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