Booked in for a night at the Mercure for my girlfrienda birthday. On arrival at the hotel, 3 members of staff were smoking at the front and we had to wait to be seen at reception. Later in the day we asked what time the resturant would be open and the girl on reception replied with 'I dont know', which I found unbelievable. She did not offer to find out and just said sorry. Even later that day we came in around half 10 and hoped for a drink at the bar, only to find that the bar was closed and no staff were there. After asking at the bar why this was closed the response was 'Coz its New Years Day'. Still found this not a good enough reason why one member off staff could not serve us a drink at only half 10!
It really did seem as though no management were there and all the young staff were in to cover and just really didnt care about helping out guests.
Would not stay there ever again and would avoid recommendation. It is a shame as the hotel is decorated beautifully.
- Official Description (provided by the hotel):
- A warm welcome awaits at the Mercure Milton Keynes Hotel. Located close to Central Milton Keynes Train Station within easy access to the A5 and Luton airport via the M1. This stunning hotel provides a tranquil setting for wedding, meetings or events and has 92 newly refurbished bedrooms with a modern and contemporary design, each with free WIFI. The bar and restaurant offer fresh and varied meals, making us the ideal stop for guests enjoying Woburn Safari, the Shopping at Centre MK or Silverstone Racing. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, ACCOR, Hotels.com, Ebookers, Odigeo, Priceline, Lastminute, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Mercure Milton Keynes Abbey Hill reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Mercure Milton Keynes Abbey Hill Buckinghamshire