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DoubleTree by Hilton Hotel Milton Keynes
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Reviews (2,097)
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952
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All reviewsfootball stadiummk donscookiespitch sidematch dayspitchside restaurantpitch viewterrace barwarm cookie on arrivaldouble treefootball groundretail parkfootball matchlovely hotelgood sizecar parkroom was spacious
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1,660 - 1,665 of 2,097 reviews
Reviewed 29 December 2013

From the moment we arrived our experience was that the hotel has the customer in mind at every stage. We easily found a parking space within yards of the door to the hotel, we were checked in very quicky and efficiently by a polite member of staff and were given hot cookies to take up to our room. We had requested an upgrade but were not expecting to get this, however we were informed that we could have a pitch side view which pleased my husband enormously! The room we occupied was spacious and had plenty of storage. It also had a huge and comfortable bed. We had booked evening meals as our stay was very close to Christmas and were not disappointed. Both the food and the service were exceptional. A lovely feature was the bread trolley serving a selection of breads at the table. The restaurant staff were very polite and attentive. The hotel is located near some retail outlets but I am not sure how close it is to bars and restaurants. All in all this was a lovely break and I would not hesitate to recommend it.

Room Tip: It is nice to have a pitch side view
  • Stayed: December 2013, travelled as a couple
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Thank Seasoned69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this reviewResponded 13 January 2014

Dear Seasosoned69,

Thank you very much for taking the time to write such a lovely review of your stay at the Doubletree by Hilton Milton Keynes. We were delighted to read that you would recommend us to other travelers.

We look forward to welcoming you both again in the near future.

Yours sincerely

Jacqui Cullen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2013

we stayed here on the 21st of Dec, check in was very slow and staff were not very helpful or efficiant, room not ready at 1.30 but was okay and very clean, maid banged on the door and came in at 9.30 am and we had had a late night, so that was not very good, we have stayed at other hilton htels which were better.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Judy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this reviewResponded 13 January 2014

Dear Judy B,

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes and for taking the time to review your time with us.

Check-in is from 2pm, we do try to get rooms ready earlier if possible but during busy periods this becomes a little harder. Apologies that you were disturbed in the morning I’m hoping you didn’t have a ‘do not disturb’ sign on the door.

Yours sincerely

Jacqui Cullen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 December 2013

We were very pleasantly surprised at the excellent customer service and welcome received at the DoubleTree Hilton Hotel in Milton Keynes. Everything was explained to us by the receptionist who made us feel as if we were the most important guest in the hotel.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank AngelaRhodes2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this reviewResponded 13 January 2014

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes and for taking the time to write a review - we appreciate it.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2013

Good location. Pitch view is a novelty, but that lasts a short time. Ask for a quiet room upon arrival. Make sure you check the details of your reservation upon check in. It will save embarrassment at a later time.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this reviewResponded 23 January 2014

Dear Andrew C,

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes. Reading between the lines it sounds like you may have had a problem with your reservation type, if it’s something that you feel we need to know about please do not hesitate to contact me on 01908 364184.

Yours sincerely

Jacqui Cullen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 December 2013

My works department used this hotel for 1 night as we were travelling to Woburn Abbey for our Christmas party.
We found the hotel very accommodating, the rooms were clean and spacious, and the self service breakfast was very good, plenty of choice and all was warm to hot and the staff were helpful.
Some room look over Milton Keynes football ground, excellent views when a match was on.
Very good hotel and near to some major named shops.

  • Stayed: December 2013, travelled on business
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Thank JohnboyM54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this reviewResponded 9 January 2014

Dear John M,

We're delighted to read that your stay was a good one thank you for taking the time to review us.

Yours sincerely

Jacqui Cullen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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