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“excellent service”

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DoubleTree by Hilton Hotel Milton Keynes
Ranked #7 of 34 Hotels in Milton Keynes
Certificate of Excellence
buckingham, United Kingdom
1 review
“excellent service”
Reviewed 18 January 2014

From the welcome on reception to the follow up call when I was in my room to check all was well, I felt the level of service was extremely good. I was also involved with the business conference and staff were extremely helpful setting up and supporting us whilst we were getting everything ready.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Charlotte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 23 January 2014
Dear Charlotte B,

We were delighted to read that your stay and conference went well. Thank you for your kind words and for taking the time to write a review.

Yours sincerely

Jacqui Cullen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,781 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (309)
Date | Rating
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English first
Ripon, United Kingdom
1 review
Reviewed 15 January 2014

This is a unique experience hotel. My room overlooked the MK Dons Pitch ( The hotel is integral with the football ground) Company picked up the bill for room and evening meal. Enjoyable every time here!

  • Stayed January 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Howard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 23 January 2014
Dear Howard M,

Thank you for taking the time to review your stay at the DoubleTree by Hilton Milton Keynes, we were delighted to read that you enjoy staying with, and look forward to welcoming you again soon.

Yours sincerely

Jacqui Cullen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2014

I attended as part of a two day event staying three nights. I was impressed with the facilities and the layout of the hotel. The three lifts seemed to be reasonably fast and on-hand. The room was always clean and fresh. The breakfasts have excellent choice. Compared to other hotels in the area this one rates highly in terms of value for money.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 23 January 2014
Dear David M,

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes and for taking the time to write this review, we appreciate it.

Yours sincerely

Jacqui Cullen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stourbridge, United Kingdom
1 review
Reviewed 14 January 2014

The food was left under the heat lamp for far too long and had completly dried out. Very dissappointing. The staff chatted loudly in the bar area during the morning complaining about their shifts and other members of staff. Certainly not the discussions that should be held in front of customers.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 23 January 2014
Dear Simon D,

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes and for taking the time to provide us with feedback.
Naturally we were disappointed to read your comments about breakfast and some members of the team working that morning, please be assured that these matters have been dealt with, thank you for bringing them to our attention.

Yours sincerely

Jacqui Cullen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 January 2014

We loved the newness and cleanliness, the novelty of being in a football stadium, great breakfast, newspapers. All staff we met were most helpful and polite and friendly. Its a stones throw from Ikea and other stores ( which I loved, I could nip out and leave my hubby reading or watching TV!) We will definitely stay here again

Room Tip: Wouldnt pay extra for a stadium view , unless youre an avid MK Dons supporter. Anyway the restaurant...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElainejonesUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 23 January 2014
Dear ElainejonesUk,

Thank you for choosing to stay at the DoubleTree by Hilton Milton Keynes and for taking the time to write this super review on Trip Advisor, we really appreciate it.

Yours sincerely

Jacqui Cullen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 11 January 2014

A comfortable double room with a view on the stadium. Service was good, polite - food in the restaurant was adequate.
The single drawback for me was that this is yet another hotel that couldn't be bothered to soundproof its rooms. When you can hear the person in the room next door snoring, you don't feel like you're in a Hilton.

Room Tip: if you are an MK Dons fan, ask for a view of the stadium.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 17 February 2014
Dear Michelle G,

Apologies for the delay in responding, thank you for taking the time to let us know about your stay at the DoubleTree by Hilton Milton Keynes.

We're sorry to read that you had a problem with noise, it sounds like you may have been in one of our interconnecting rooms which does allow a little more noise to travel.

Yours sincerely

Jacqui Cullen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iver, United Kingdom
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 10 January 2014

Me & my partner have stayed here 3 years in a row on xmas eve for his birthday! Lovely clean hotel, great location as we have family local and the food is really good. Each year we go we have a great time friends come to the hotel for some drinks with us. Staff are friendly. If you get a room with a view it is so nice. Rooms are lovely and big! Beds are very comfy to, we always have a good night sleep. Look forward to returning again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelMiltonKeynes, Guest Relations Manager at DoubleTree by Hilton Hotel Milton Keynes, responded to this review, 13 January 2014
Dear Amy C,

Thank you for your loyalty, and for taking the time to write such a great review we really appreciate it.

Yours sincerely

jacqui cullen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Milton Keynes

Property: DoubleTree by Hilton Hotel Milton Keynes
Address: Stadium M K Stadium Way West, Milton Keynes MK1 1ST, England
Phone Number:
Region: United Kingdom > England > Buckinghamshire > Milton Keynes
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Romantic Hotel in Milton Keynes
#3 Luxury Hotel in Milton Keynes
#3 Family Hotel in Milton Keynes
#4 Business Hotel in Milton Keynes
Price Range (Based on Average Rates): £
Hotel Class:4 star — DoubleTree by Hilton Hotel Milton Keynes 4*
Number of rooms: 304
Official Description (provided by the hotel):
This impressive hotel and conference venue is built into Stadium MK, home of MK Dons football Club and Arena MK. Modern,tasteful design has been applied throughout to create a relaxing, inspirational venue for work and pleasure.We currently offer 304 bedrooms, 17 conference and event spaces, two public bar areas plus, unique to Milton Keynes - pitchside restaurant which has views out to the stadium. We are also delighted to offer all of our guests complimentary car parking and WiFi. Our friendly yet professional team have been trained to anticipate your needs, it is our pleasure to ensure that your time with us is the best it possibly can be. ... more   less 
Reservation Options:
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Also Known As:
Doubletree By Hilton Milton Keynes Hotel Milton Keynes
DoubleTree By Hilton Hotel Milton Keynes Buckinghamshire

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