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Brazil T

Great stay in the central easyhotel

5.0 of 5 bubblesReviewed 4 Jul 2021
Lovely staff members. All very helpful and friendly. Lots of information upon check in. This is all you need for a great night sleep. All the basics and you re set. Roxana and Natalia were checking me in and offered all the information I needed
Date of stay: July 2021
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this review
Responded 4 Jul 2021
Dear easy customer,

Thank you for taking the time to give us your fantastic feedback.

We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon.

Best regards,

Naomi,
Customer Relations.
easyHotel Milton Keynes.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,089)
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Reviewed 4 July 2021

Thanks so much to Natalia, she helps me very well. Was a travel with my wife. Very nice hotel, good room and bed. Very good for the price

She completed her target. Very good service and helpful

Best regards

Date of stay: July 2021
Trip type: Travelled as a couple
Thank Experience591435
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this reviewResponded 4 July 2021

Dear easy customer,

Thank you for taking the time to give us your fantastic feedback.

We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon.

Best regards,

Naomi,
Customer Relations.
easyHotel Milton Keynes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2021

Not only was I kept up by other guests shouting and banging doors all night, the following morning, the guests opposite were being kicked out by staff, loudly shouting about packing their belongings. Then the police showed up to arrest other guests for cannabis - the entire floor, including my room, smelt like weed. I felt very unsafe and when telling staff this on departure, I was given a short apology and told they had to take legal action; which I understand however, when you have other guests sheltered in their room for fear of safety, “sorry” doesn’t quite cut it.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank RMH8693
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this reviewResponded 1 July 2021

Dear easy Customer,


Thank you for taking the time to write to us your significant feedback.

We are sorry to hear that you did not have an easy experience during your stay.

Please be assured that our hotel has a no drug policy which is why the police were immediately called to remove the suspects. The safety of all our guests is extremely important and we took measures to ensure this was resolved. We apologise strongly for the disturbance which you experienced while all of this was occurring.

We will make sure that actions and retraining are implemented to avoid your experience being repeated. We hope you’ll give us another chance in the future for a much better stay. We look forward to your next stay with us.

Best Regards,
Customer Relations Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021 via mobile

I had a good stay at this hotel. The hotel is based at the central of city where you can get access to a lot of shops.The rooms were very clean. Dorcas one of the staff members was very helpful. Would be coming back again

Date of stay: June 2021
Trip type: Travelled on business
Thank 235Molly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this reviewResponded 29 June 2021

Dear Molly,

Thank you for taking the time to give us your fantastic feedback.

We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon.

Best regards,

Naomi,
Customer Relations.
easyHotel Milton Keynes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2021

I would recommend this hotel to anyone. Both Olivia & Roxane are wonderful girls that helped make me feel welcome and looked after. They went above and beyond for any questions or help I needed. The hotel is clean and very reasonably priced.

Date of stay: June 2021
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MarieDriff1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this reviewResponded 29 June 2021

Dear Marie,

Thank you for taking the time to give us your fantastic feedback.

We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon.

Best regards,

Natalia
Customer Relations
easyHotel Milton Keynes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021

Remember that this is a budget hotel! You are reminded by the receptionist on check in, in case you had forgotten. With that in mind, though, I was surprised how comfortable the room was, and actually a decent size too.

Parking - not available on site, but just a 30 second walk away and it was only £5.70 for the night. A bargain!

There are some things you're not going to get - but remember it's a super-budget hotel! The things I noticed were that proper hanging rails are missing (you get a small fixed double hanger), no cup in the bathroom, super small toilet paper and windows that don't open ... but these are the compromise you make for price. A safe, tea/coffee making facilities are also not available, but there are two vending machines in reception, and reception is staffed 24 hours.

So all-in-all, although there are some little compromises, given this is a £50 a night room in a city centre I would definitely recommend staying here. Certainly as a get your head down, business stay if not as as a romantic getaway!

Room tip: Get one with windows!
Date of stay: June 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank 165markc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
easyHotel Milton Keynes, Owner at easyHotel Milton Keynes Central, responded to this reviewResponded 24 June 2021

Dear easy customer,

Thank you for taking the time to give us your fantastic feedback.

We are pleased you enjoyed our centrally located hotel and especially liked our high standards of cleanliness. That is what we aim for. We pride ourselves on always offering the best value for money and we're glad you picked up on this. Our staff is our greatest asset, so we're happy to hear that they were friendly and helpful during your stay! We look forward to welcoming you back soon.

Best regards,

Natalia
Customer Relations
easyHotel Milton Keynes

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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