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robfirstaid100
Basildon, United Kingdom

A sad reason to visit but stay was great

5.0 of 5 bubblesReviewed 31 Dec 2023via mobile
We booked an overnight stay after we spent the day going through my wife’s mothers flat to clear it after she passed away before Christmas apart from that the staff were very welcoming the room was comfortable apart from the blow heater but we used the electric heater that was supplied this wasn’t the first time we stopped here and enjoyed the comfortable bed and the breakfast included all you want and it is dog friendly
Date of stay: December 2023
Trip type: Travelled with family
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General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this review
Responded 19 Feb 2024
Wow! What a wonderful review. Thanks, Rob.

The team is thrilled to receive such a great rating! Thank you! We can't wait for you to visit us again.

All the best, Charlotte - Hotel Operations Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,310)
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All reviews harvester restaurant harvester opposite scrambled egg and beans stayed here business park willen lake breakfast was included car park the breakfast area sofa bed good size plenty of parking bletchley park air con excellent value for money would stay again good nights sleep
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Reviewed 16 December 2023 via mobile

Check in, services were excellent, simple no frills breakfast, fairly comfortable amenities. The only issue we had was that the bed sheets weren’t very clean, we had to sanitise it ourselves as what seemed to be a few droppings (we don’t know for sure) . But overall it was a reasonable experience given the price

Date of stay: December 2023
Trip type: Travelled with family
Thank Gilagolf
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this reviewResponded 18 December 2023

Gilagolf, thanks for the recommendation.

We can't wait for you to visit us again.

All the best, Charlotte - Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2023

We were made to feel very welcome and all Reception/staff were so helpful from giving us direction to the local amenities, booking us a taxi .
Room very clean, The pillows and bed were also very comfortable
Perfect Breakfast that kept us going until tea time thanks again

Room tip: Can be tricky to find the entrance Free parking and no hidden cost as some hotel The Harvester restaurant is opposite
Date of stay: November 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Craig P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this reviewResponded 20 November 2023

Craig, thanks for the recommendation.

We're happy you enjoyed your experience with us! Hoping to see you again soon.

All the best, Charlotte - Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2023 via mobile

Stayed here for few days and this was the first time i stayed in Holiday inn express., I believe the experience was much better then Premier inn. Clean and decent size room. All amenities present. Decent heater, hair dryer, iron etc. Shower room good. A massive compliment to the reception staff Chloe and If am not mistaken a young gentleman called Jordon. He made sure we could have food from the restaurant, even though it was very late at night. He ensured we got what we wanted. Thank you very much for assisting us.

Room tip: Have breakfast early to avoid later when it gets busy
Date of stay: November 2023
Trip type: Travelled on business
Thank rayhan a
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this reviewResponded 6 November 2023

Thanks for the 5/5 rating, Rayhan!

We hope to welcome you back again soon.

All the best, Charlotte - Hotel Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2023

Fantastic stay, stayed for business purposes.

It was a special stay and we would recommend it to anyone.

Even the staff recommend special nights out if you ask them on a Tuesday.

Bed were good, pillows a little hard but the ladies on the desk sorted this for us too.

5*

Date of stay: September 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Mark Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this reviewResponded 25 October 2023

Thanks for your top rating, Mark!

Sounds like you had a lovely time with us! We look forward to welcoming you back.

All the best, Charlotte - Hotel Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2023

Booked for convenience and price. Car park was already very busy when we arrived at 5pm. Receptionist was very professional and helpful but was understandably overwhelmed by some other guests with less than perfect manners and no concept of waiting their turn.
Spacious and clean room, shower was especially good quality. We chose to eat off site due to the busy and noisy restaurant.
Breakfast, although free, was an interesting experience. Long queue for tables, although some groups decided that the queue didn't apply to them and just barged on regardless. We found this faintly amusing but others in the queue became quite agitated. Total chaos, food was flying everywhere. We felt very sorry for the hard working staff. After half an hour of being barged, pushed and shoved we gave up, checked out and stopped for breakfast elsewhere.

Room tip: Don't bother with the free breakfast and be prepared for queue jumpers
Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank alicon99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Owner at Holiday Inn Express Milton Keynes, an IHG Hotel, responded to this reviewResponded 24 October 2023

Alicon, thanks for your feedback.

Our team works hard to ensure guests are looked after. We are sorry to see we missed the mark at breakfast. We will share your feedback with the team to make sure that we do better. Thanks for choosing our hotel and we hope to welcome you back soon.

All the best, Charlotte - Hotel Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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