I visited the Hilton on business. First impressions were good, the girl at reception was very friendly and helpful.
The room layout was terrible. The desk chair stuck out and wouldn't push under the desk so you had to turn and slide or climb over the bed to get to the other side of the room (see photo)!! The bathroom was clean but very tired. There was an old bathtub and shower (see photos), not really what I expected from the Hilton. The sink tap was broken (see photo) and the mixer taps on the bath were so tight I really struggled to turn them off.
The bedroom was very dark, with no main lights just desklaps. It was advertised on hotels.com that the room had free wi-fi (which is why I booked the hotel in the first place). The hotel wasn't cheap (I paid £86/night to stay here). After I spent 15 minutes trying to connect to wi-fi, I phoned down to reception and they said that there wasn't free wi-fi in the bedrooms and that I must pay £14.99/24 hrs. An extra £30 ontop of an already overly priced room was ridiculous.
One positive was the breakfast selection. There was a good choice of both cooked and continental breakfast. I got down for about 730am, it was nice and quiet and the staff were great. The location of the hotel was good, it's right next to the Open University and 15 minutes drive into central MK.
On the whole the hotel itself was a big disappointment. It needs a lot of money spent on it. I still can't believe that this hotel charges so much yet doesn't give it's customers free wi-fi. The staff were very helpful though. Although I didn't get told that there was a spa or gym facilities for guests to use.
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- Also Known As:
- Hilton Milton Keynes Hotel Milton Keynes
- Hilton International Milton Keynes
- Milton Keynes Hilton
- Hilton Milton Keynes Buckinghamshire