We did not even stay the night.
We lasted 3 hours in the hotel before we walked out absolutely disgusted.
In those 3 hours we had the following:
Whilst situated in the QUIET zone of the hotel we experienced 1 million decibel noise levels from very common hen parties intoxicated, screaming, playing very loud music, jumping around, running up and down the hall way and setting off the fire alarms.
The room hadn't seen a lick of paint since 1892 and the carpet had more stains than a stain glass window.
The bed was not screwed to the wall so when you sat on it it nearly threw you through the window.
When we tried to speak to a member of staff we were greeted by complete disinterest and smugness.
They lied about why the fire alarms went off and there was no signs of a health and safety fire protocol. Utterly shocking!
We tried to contact the manager on 4 occasions but he would not call us back. When we finally got through, which was by chance as he answer the phone, his customer service skills were worse than the hotel.
He was rude, talked over us and generally was not interested in the issues we raised.
It was only when I tried to escalate it to his area manager that he finally listened and gave us a refund. Basically he was scared I would highlight these concerns and it may risk his job. No refund was offered, we had to fight for 3 days for this to eventually and grudgingly refund the total.
If you have any sense you wil avoid this chain. It is plain awful.
- Official Description (provided by the hotel):
- The Campanile Hotel Milton Keynes is situated in an ideal location for business and leisure users, situated close to the town centre the Campanile Hotel Milton Keynes offers flexible and affordable rates. A picturesque location beside The Grand Union Canal, Conveniently situated within easy reach of the M1 and A5, only 5.5 miles away from Milton Keynes train station and shopping centre. Local attractions include the theatre District, Xscape, Bletchley Park and Woburn Golf course and Safari Park. With 80 stylish ensuite bedrooms and 3 modern purpose built meeting rooms. All public areas and bedrooms within the hotel provides paying WI-FI. The hotel is the perfect choice for leisure or business travellers offering a place to relax and unwind ready for the following day. There are 3 meeting rooms available. All meeting rooms are fully equipped with over head projectors, TV, video, stationary, flip chart. You can sample our contemporary cuisine at Campanile Restaurant, or the varied drinks menu at the Bar. At Campanile Milton Keynes, you're assured of a warm welcome and flawless service. You'll find areas for relaxing and places to work, along with numerous other first-rate amenities such as our free onsite parking and pet allowances. .Our hotel comprises of 80 bedrooms, these are split like so: - 4 Easy access rooms - 56 Double bedded rooms - 20 Twin bedded rooms To sleep, relax or even work, enjoy the peace and tranquillity of our bedrooms. At Campanile hotel Milton Keynes we can accommodate up to 2 adults and 1 child (under 12 years old) with a choice of a twin or a double room. Each of our presentable en-suite bedrooms offer: - Paying Wi-Fi connection throughout the hotel - Comfortable bed for a great nights sleep - Bathroom with a bath, shower and hair dryer - Courtesy try with tea & coffee facilities - Flat screen, TV with free view channels - Ample work space .Breakfast From 6:30 am to 9:30 am (and from 7am to 11am on Saturdays-Sundays & Public holidays),top up on vitamins in the morning with our all-you-can-eat Continental buffet : fresh fruits, yoghurts, cereals, pastries, cheese, ham, fruit juices and a selection of teas and coffees; in addition to traditional cooked breakfast. Our Eatery Everyday choices… Fantastic Value! Our informal dining area has something for everyone. If you’re looking for somewhere to get good-value food, join us for one of our fantastic food offers. Fancy a bite? The Daily Menu offers you everyday choices for great value! Check out our daily menu for the offers available. If you’re looking for somewhere to chill out, after a hard day’s work, why not relax with a bottle of wine or a beer? If it’s sports you’re into, then, join us in selected destinations. By day, you can relax with a pint and enjoy the days sporting events; by night and come the weekend, you can feel the passion, with rugby and football fixtures. All our dishes are available from 12.00pm till 9.45pm unless otherwise stated. For your business trips or family holidays, your hotel in Milton Keynes offers you all the services to facilitate your stay: •Facilities for guests with reduced mobility •Paying WIFI in all rooms •Parking •Complimentary tray with kettle, tea, coffee •Hairdryer and iron available at the reception ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, Expedia, Hotels.com, Ebookers, Evoline ltd, getaroom.com, HotelQuickly and 5viajes2012 S.L. so you can book your Campanile Hotel Milton Keynes - Fenny Stratford reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Campanile Hotel Milton Keynes - Fenny Stratford Buckinghamshire